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Windows 7: Windows 7 Ultimate Freezing NVIDIA Open GL Driver - exception

13 Jan 2016   #1
badstrref

Windows 7 Ultimate 64x
 
 
Windows 7 Ultimate Freezing NVIDIA Open GL Driver - exception

I just got this new computer fixed up and I've had it for about three weeks. It has a quad core and a NVIDIA GeForce GTX 960 graphics card.

I have no way of telling when the thing is going to freeze, it seems to be completely random. When it does freeze however sometimes it'll just last for no more than five seconds, and other times it'll last for five minutes.. just frozen and unresponsive with the same repetitive noise reverberating in my headphones. Sometimes the sound does come through though but it's as if it's slowed down 1000 percent. Also if it lasts long enough the internet on my computer phases out as well.. which seems strange, because it gives me this error if it ends up lasting long enough. I also down graded from win10 to win7 when I first got the machine.. so I'm not sure if that had something to do with the problems I'm having now. My drivers are updated, I've checked several times.

"NVIDIA OpenGL Driver

Unable to recover from a kernel exception. The application must close.

Error Code 3 (subcode 2)"




Attached Images
Windows 7 Ultimate Freezing NVIDIA Open GL Driver - exception-error.jpg 
My System SpecsSystem Spec
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13 Jan 2016   #2
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

You need to wipe the drive and do a clean install of 7, no more problems after that.

Tell us, where did you get this Windows 7 Ultimate installer, all the ones we see here are counterfeit or hacked.

Do you have a genuine key ?

Where is Service Pack 1 ?

If not, we can`t help you.

Also, what is a GTC 960 (your specs need editing) The C is next to the X, happens all the time
My System SpecsSystem Spec
13 Jan 2016   #3
badstrref

Windows 7 Ultimate 64x
 
 

The copy of windows ultimate I got was installed (apparently) by a technician, the guy who fixed my computer. It has a genuine key.. though it's possible that it's counterfeit or hacked, I don't really know.

I think you may be right, there are a few windows programs on my computer that appear to be corrupted. The install could be ****ed I guess.

The thing that bugs me a lot about this is the freezing is sporadic. I just turned my tower over on its side and doesn't seem to be giving me anymore issues. >.> It totally doesn't make sense to me, the reason I did it though is because I have this gigantic fan under the video card and it's weighing it down and causing it to bend.. just slightly, but I still feel like that's really bad.

I'll keep things posted, I really want to fix this problem permanently because it's crippling my computer when it does happen. I'm reinstalling a fresh version(from my own CD, premium home edition) soon.

I'm embarrassed to say this but I'm not sure what you mean by, "Where is service pack 1", where can I find that on my computer? In the windows folder somewhere?

Thanks for the help.
My System SpecsSystem Spec
.

14 Jan 2016   #4
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

What I mean by that is, what don`t your specs says Windows 7 Ultimate Service Pack 1, all later Windows 7 installers have Service Pack 1 included, if not then you`d have to download it through windows update, which is a waste of time.

If someone installed windows for you, where is the Certificate of Authenticity ?

By law they have to affix one to the computer, if you bought windows it should come with one, that will have your activation key (25 digit alpha-numeric code) and it will also tell you what version of windows it`s for. Then you can either use your disc (if you have the right version) or download a fresh iso file and burn that to dvd, so you`ll have a brand new perfect Windows 7 installer DVD.

Here`s the site and a program to burn the iso file to dvd at no more then x4 speed. You need a blank dvd and a dvd burner. You want 7 Ultimate SP1 x64 if that`s what you have a key for.

Microsoft DigitalRiver Mirror

Free ISO Burner

and as far as that nvidia error message, download the latest drivers, version 361.43 and do a custom clean install of the video drivers.

Install the drivers and read every window and you`ll see exactly what I mean.

Drivers | GeForce

And how can you have 14 GB of memory ? That is the craziest number I`ve ever heard of, you`ll want to have 4, 8, 16, 32 etc, unless you have triple channel which is virtually extinct.

You can telll if you have Service Pack 1 by looking at the top of the Computer Properties page

Start>Right Click Computer>Click Properties............ Also, here`s a pic of a COA, which all XP, Vista, and Windows 7 PC`s should have.


Attached Images
Windows 7 Ultimate Freezing NVIDIA Open GL Driver - exception-capture.jpg Windows 7 Ultimate Freezing NVIDIA Open GL Driver - exception-coa-certificate-authenticity.gif 
My System SpecsSystem Spec
14 Jan 2016   #5
BorisTheAnimal

Windows 7 Home Premium
 
 

Just a thought and if reinstalling Windows is not ideal for you, I saw that you mentioned that you had checked for the latest graphics drivers but I'm getting a feeling that you haven't performed a full uninstall, am I correct?

If yes then I would recommend that you run Revo Uninstaller, reboot and reinstall the Nvidia drivers.
My System SpecsSystem Spec
14 Jan 2016   #6
badstrref

Windows 7 Ultimate 64x
 
 

Is it this thing?

And also, thanks BorisTheAnimal, does that fix registry problems or something? I'll try that too.

I tried using that program, but I think it would be better for me to just use CCleaner because it automatically removes registry items that I don't need, but here it's asking me which ones I want to remove and I could remove something that I need.. :[

Sorry for asking so many questions, I have a screenshot of what I'm looking at.


Attached Thumbnails
Windows 7 Ultimate Freezing NVIDIA Open GL Driver - exception-delete-nvidia-drivers.jpg  
Attached Images
Windows 7 Ultimate Freezing NVIDIA Open GL Driver - exception-derp.jpg 
My System SpecsSystem Spec
14 Jan 2016   #7
badstrref

Windows 7 Ultimate 64x
 
 

I'll mark this as solved for now.. I haven't experienced any issues after I reinstalled the drivers so maybe that did something. Thanks for all the help again.
My System SpecsSystem Spec
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