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Windows 7: AMD Catalyst Control Center will not start

18 Apr 2016   #1
Fraac

Windows 7 Home Premium 64bit
 
 
AMD Catalyst Control Center will not start

Looking for some help as i'm generally stuck with this issue.

Yesterday night my computer crashed, on start-up it could not load past the windows logo.
I started it in safe-mode and tried a previous system restore to no avail.

I then read to uninstall my Intel (R) HD Graphics Family should solve the issue which it did until I restarted my laptop and found myself stuck back at the windows logo.

I did the same thing through safe mode and updated my graphic card drivers
Intel (R) HD Graphics Family ----------------> Intel (R) HD Graphics 3000

Radeon (TM) HD 7690M XT -------------------> ???????????????

The Radeon graphics card has since reverted itself to its original driver (8.882.2.3000)
this is the driver status (Windows has stopped this device because it has reported problems. (Code 43))

Also my AMD Catalyst Control Center will not start, and have no idea how to get it working.

As on now my laptop will boot all fine, so no need for safe mode, but I have no idea where to go from here to fix my issue! Any help will be greatly appreciated as I've been causing me the largest headache the last 24 hours


My System SpecsSystem Spec
.
18 Apr 2016   #2
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

What is the make and model of your laptop, please?
My System SpecsSystem Spec
18 Apr 2016   #3
Fraac

Windows 7 Home Premium 64bit
 
 

HP Pavilion DV6 Notebook
Product number: BON42PA#ABG
Serial Number: 2CE2112S8Z

Is that what you need?
My System SpecsSystem Spec
.

19 Apr 2016   #4
Fraac

Windows 7 Home Premium 64bit
 
 

Can someone please give me some advice? I have just done a fresh install of AMD using driver sweeper and still not luck
My System SpecsSystem Spec
19 Apr 2016   #5
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Quote   Quote: Originally Posted by Fraac View Post
Can someone please give me some advice? I have just done a fresh install of AMD using driver sweeper and still not luck
First of all, get your drivers from here:

HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

not Driver Sweeper. Third party driver programs are notorious for giving you the wrong drivers, and/or malware. Only use them as a last resort.

With a laptop, you should always get drivers from the manufacturer and nowhere else. OEM drivers are specifically made for your hardware.
My System SpecsSystem Spec
19 Apr 2016   #6
oscer1

win 7 64 bit
 
 

Quote   Quote: Originally Posted by Mellon Head View Post
Quote   Quote: Originally Posted by Fraac View Post
Can someone please give me some advice? I have just done a fresh install of AMD using driver sweeper and still not luck
First of all, get your drivers from here:

HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

not Driver Sweeper. Third party driver programs are notorious for giving you the wrong drivers, and/or malware. Only use them as a last resort.

With a laptop, you should always get drivers from the manufacturer and nowhere else. OEM drivers are specifically made for your hardware.
just so you know driver sweeper I not a driver finder. it is used to get rid of driver left overs. I agree with you on getting drivers from the laptop manufacture.
My System SpecsSystem Spec
19 Apr 2016   #7
Fraac

Windows 7 Home Premium 64bit
 
 

I was using the driver sweeper to completely remove my old drivers which seem to be the issue. Not to find new drivers
My System SpecsSystem Spec
19 Apr 2016   #8
Fraac

Windows 7 Home Premium 64bit
 
 

Update it seems that removing the display drivers and then booting in safe mode and running drive sweeper did the trick.
If anyone else is having the a similar problem instal your AMD graphic drivers with out catalyst control centre
My System SpecsSystem Spec
20 Apr 2016   #9
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by Fraac View Post
If anyone else is having the a similar problem instal your AMD graphic drivers with out catalyst control centre
In case they need a guide,

AMD Graphics Drivers - Install Without Catalyst Install Manager
My System SpecsSystem Spec
Reply

 AMD Catalyst Control Center will not start




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