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Windows 7: New AMD Graphics Card BSOD and Drivers not Installing

22 May 2016   #1
joejoe913

Windows 7 64 bit
 
 
New AMD Graphics Card BSOD and Drivers not Installing

I recently got a mint condition XFX 6950 2GB from ebay. The card looks great but apparently had many software issues. First, I couldn't install any of the AMD drivers without getting the BSOD related to atikmpag.sys. I fixed the problem by doing the whole expand the AMD files and moving them to system32. The next problem I faced is drivers and artifacting. There are white lines running down my screen. Although the BSOD is now gone, the AMD drivers don't load and say that the drivers have improperly been installed on the system. I have installed drivers atleast 6 times and installed all the WHQL versions. I have no idea what to do anymore and any help is appreciated. Also, I have the lated Direct X as well as the latest .net framework. Thanks in advance.


My System SpecsSystem Spec
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22 May 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome joe joe mate I have to say unless you knowthe seller on EBay it is not a terribly good thing to buy off there.

Now we need to see some dumps files and just for the record the dump files you mention - it is usually advised that you remove the Catalyst Control Center and run the GPU on it's own dedicated driver.

So dump files please
Dump Files - Configure Windows to Create on BSOD
&
Blue Screen of Death (BSOD) Posting Instructions

l
Now as a long time user of Kaspersky I have found it has some idiosyncrasies and I would advise you you to temporarily disable the AV while you sort the driver out to do that go to settings in KISS and turn off Protection - you probably know that anyway but I thought I would mention it see pic


Attached Thumbnails
New AMD Graphics Card BSOD and Drivers not Installing-kiss.png  
My System SpecsSystem Spec
23 May 2016   #3
joejoe913

Windows 7 64 bit
 
 
Thanks for the help

I will post dmp files when I get home. Until then, should I install Catalyst Control Center or just the display driver?
My System SpecsSystem Spec
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23 May 2016   #4
joejoe913

Windows 7 64 bit
 
 
DMP Files

Here are the dump files for the BSOD. Thanks.


Attached Files
File Type: rar 052216-26551-01.rar (18.8 KB, 2 views)
My System SpecsSystem Spec
23 May 2016   #5
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Where are you getting the AMD drivers from? And which version are you using?
My System SpecsSystem Spec
23 May 2016   #6
joejoe913

Windows 7 64 bit
 
 
AMD Drivers

So far I have been downloading them from the AMD website. Those did not work and I tried some from guru3d. I have tried 13.9, 14.4, 15.7.1, and 16.2
My System SpecsSystem Spec
23 May 2016   #7
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

You're using the version that is made for the 6900 series cards, right? Not the newest latest and greatest drivers. The 6900 series are legacy drivers. That may be why you can't get them to install right, if you are trying the latest drivers.

Get the drivers from here:

Legacy
My System SpecsSystem Spec
23 May 2016   #8
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Sorry joe joe for late reply and I cannot open RAR files can you retry using the tutorials?

The AMD site is as usual a convoluted method of find drivers as you can see from this Download Drivers so I am going to suggest you use the automatically detect my driver section as searching manually is going nowhere much . As I mentioned I think in in my first post getting it from EBay mate is never a good idea unless you have bought stuff from a particular source you know and trust.
My System SpecsSystem Spec
23 May 2016   #9
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Sorry joe joe for late reply and I cannot open RAR files
I thought you had 7-zip installed John?

Go to tools> Options,

New AMD Graphics Card BSOD and Drivers not Installing-2016-05-23_21h34_29.png

Highlight RAR, then click on the plus sign, apply and be done with it.

Here's the dump in zip,

052216-26551-01.zip


My System SpecsSystem Spec
23 May 2016   #10
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

No I haven't on this machine Derek will do asap.
My System SpecsSystem Spec
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 New AMD Graphics Card BSOD and Drivers not Installing




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