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Windows 7: Help me - Blue Screen (ATI HD3200)


19 Nov 2009   #1

Windows 7 x64
 
 
Help me - Blue Screen (ATI HD3200)

I have the motherboard M3A78-EM and I'm using the x64 version of Windows 7 with the latest drivers from ATI. But when I change the screen resolution the system hangs and the blue screen appears.

Somebody help me...

My System SpecsSystem Spec
.

19 Nov 2009   #2

7600.20510 x86
 
 

Hi. Update your chipset drivers and monitor driver.

If that doesn't help, please follow this to post a crash dump here in this thread.
My System SpecsSystem Spec
19 Nov 2009   #3

Windows 7 x64
 
 
=/

It did not work. I have attached the .dmp file as instructed. I installed the latest versions of everything! But the problem remains, just change the screen resolution that the system hangs ---> Blue screen of death!


Attached Files
File Type: zip 111809-34179-01.zip (269.3 KB, 28 views)
My System SpecsSystem Spec
.


19 Nov 2009   #4

Windows 7 Pro & Vista Home Premium
 
 

Try downloading this freeware utility that can read the.dmp files in readable format.

BlueScreenView v1.15

BlueScreenView Features
  • Automatically scans your current minidump folder and displays the list of all crash dumps, including crash dump date/time and crash details.
  • Allows you to view a blue screen which is very similar to the one that Windows displayed during the crash.
  • BlueScreenView enumerates the memory addresses inside the stack of the crash, and find all drivers/modules that might be involved in the crash.
  • BlueScreenView also allows you to work with another instance of Windows, simply by choosing the right minidump folder (In Advanced Options).
  • BlueScreenView automatically locate the drivers appeared in the crash dump, and extract their version resource information, including product name, file version, company, and file description.
My System SpecsSystem Spec
19 Nov 2009   #5

7600.20510 x86
 
 

Quote   Quote: Originally Posted by Fernando View Post
It did not work. I have attached the .dmp file as instructed. I installed the latest versions of everything! But the problem remains, just change the screen resolution that the system hangs ---> Blue screen of death!
My guess is that if you update this old driver to 2009 version, you may not have problem any longer. Also, make sure Plug and Play OS is set to yes in the bios.

ASACPI ASACPI.sys Sun Mar 27 22:30:36 2005
My System SpecsSystem Spec
19 Nov 2009   #6

Windows 7 x64
 
 

And now?
It did not help much, except that now the blue screen is controlled. Hahahahaha

I sent the attached images of the blue screen and the 'DLLs' found in the stack


Attached Thumbnails
Help me - Blue Screen (ATI HD3200)-death2.png  
Attached Images
 
My System SpecsSystem Spec
19 Nov 2009   #7

7600.20510 x86
 
 

And you installed a monitor driver already along with updating chipset?
My System SpecsSystem Spec
19 Nov 2009   #8

Windows 7 Pro & Vista Home Premium
 
 

The picture of the bliescreen view did not contain enough information. i need fill screen shot.
My System SpecsSystem Spec
19 Nov 2009   #9

Windows 7 x64
 
 

Everything updated.
=/
Plug and Play OS actived and nothing...

Thanks for all
My System SpecsSystem Spec
21 Nov 2009   #10

Windows 7 x64
 
 
solution

hello guys

i solved the problem:
an update from windows to ati hd3200 causes instability in card driver ----> blue screen.
My System SpecsSystem Spec
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 Help me - Blue Screen (ATI HD3200)




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