Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: External Monitor Cannot Turn on After Short Electricity Outage

1 Week Ago   #1
paulyjames

Windows 7 Home Premium 64 Bit
 
 
External Monitor Cannot Turn on After Short Electricity Outage

Have a dell xps laptop that i connect an external monitor to. My main screen would be the external monitor and my laptop screen would be the secondary screen.


Im located outside the us and where im at, its very common to have power outrages. Thus internet going out and also electricity going out. But when electricity goes out, it usually isn't that long. Many times it would go out for a few minutes then it would all come back etc. Theres been few times when the outage has been much longer.


I would immediately know this when my external monitor turns off and when my fans turn off. Then usually it comes back again. Well earlier this happened and everything turned off. So when this happens, the power in the refridgerator is off as well. Then the electricity seemed to have came back on.


However, I then went to power on my external monitor and nothing turns on because i notice the external monitor didn't turn back on which is almost always does.


Its an asus 24' monitor and its this one

Amazon.com: ASUS VS24AH-P 24.1" WUXGA 1920x1200 HDMI DVI VGA Eye Care Monitor: Computers & Accessories



Can someone tell me how do i fix this issue? I connect my monitor to my laptop with an hdmi cable. The thing is when have the hdmi connected, on laptop screen it looks like how it should look. Basically there is nothing there. I extend both monitors where the main screen is my external monitor. I do notice that when i drag my mouse from my laptop screen to to the monitor... the mouse disappears from my laptop screen which means that my monitor should be working right?


Does anyone know what i can do here? Also as of now my electricity came back but my internet is not working. However, why is nothing showing up in my external monitor? I do have occasions where my internet would be out but now my electricity came back. So why does my monitor not turn on?


My System SpecsSystem Spec
.
1 Week Ago   #2
paulyjames

Windows 7 Home Premium 64 Bit
 
 

I went to device manager and under display adapters, it shows

intel r hd graphics 530
nvidia geforce gtx 960m


when i click on each of it, both shows the device is working properly. This is when i unplugged the hdmi cable from my externall monitor. Thus right now im only using my laptop monitor as the screen since if i connect it to external monitor, i cannot type anything as the main screen would be my external monitor but it doesn't turn on. I click on the bottom buttons under this monitor and nothing turns on.


Also i like to add that i only have 2 electric outlets where my computer is located. One i used directly for the external monitor. The other one, i used a surge protector since i plug few things into it such as my laptop charger and my internet modem. Thus i need a surge protector because i dont have enough outlets.


Can someone tell me what i can do here? That should mean it has nothing to do with my graphics cards right since it does show working properly? Nothing turns on with the asus monitor. I clicked on all the buttons under it... nothing shows up...
My System SpecsSystem Spec
1 Week Ago   #3
paulyjames

Windows 7 Home Premium 64 Bit
 
 

I like to add, I cannot just get a new monitor. This monitor is 1920x1200 resolution and i cannot get this here where im located.

Can someone tell me what i can check here? I will most likely going to the computer repair shop here for them to take a look at this if i can't get this issue fixed.

Basically i have to get this monitor fixed even if it cost a lot of money because i cannot just order this monitor and get it because im not in the us. The monitors here are not 1920x1200 resolution. Its basically close to impossible to get one of these.

I know that electric outlet where my monitor was connected to isn't the issue because i connected something else to it and it works.

I read online that it could be something with Bios? However when i click on the power button or any of the other buttons on the asus monitor, nothing lights up. So does that mean my monitor went bad due to the short electric outage. This is very frustrating.

The other thing would be use someone else computer to see if it connects to this monitor via hdmi? However most people where im located dont have a computer so that makes it even more frustrating. Of course i could do this at a computer repair shop. But can someone tell me advice on what i can do here? The thing that bothers me is nothing lights up on my monitor. I mean, it can't be the hdmi cable going bad right? Since when its connected to it, it does show my laptop monitor as secondary monitor? Obviously if its just replacing the hdmi cable that would be very easy.

So most likely its my monitor? I have to get the monitor fixed asap and now i dont know what to do.
My System SpecsSystem Spec
.

1 Week Ago   #4
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Hi:

The reply posted to your identical thread in the other forum seems like reasonable advice:

External Monitor Cannot Turn on After Short Electricity Outage - External Hardware

Cheers,
MM
My System SpecsSystem Spec
1 Week Ago   #5
paulyjames

Windows 7 Home Premium 64 Bit
 
 

Went back from repair shop. They told me they cannot fix it. Said the board is broken. Does anyone know exactly where this is in the back of the monitor? He showed me but i forgot where exactly.


I asked so its not possible to fix it... they said it isn't possible.


So that meant even replacing parts on it doesn't do anything right? I didn't ask any more questions since i figured if they could, well obviously they would try.
My System SpecsSystem Spec
1 Week Ago   #6
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

First of all where is your location that you can get another monitor?

Let me try a get 2 and 2 to add up to 4.

Anything is possible to fix with enough money, time and expertise if parts are available.
For a monitor it would probably cost more to fix than to buy one or two exact monitors.
That in my opinion is probable the reason the repair shop stated it's not fixable.

From the information you have posted that is the conclusion I have come up with.

Jack
My System SpecsSystem Spec
1 Week Ago   #7
paulyjames

Windows 7 Home Premium 64 Bit
 
 

im located in mexico. They have monitors here but i cannot find 1920 x 1200 anywhere. I did saw 1920 x 1080 but thats still very rare. Monitor with high resolution are just hard to find here.


The thing is i dont mind paying more than it would cost to get this monitor fixed because well i cannot get this monitor here.
My System SpecsSystem Spec
1 Week Ago   #8
oscer1

win 7 64 bit
 
 

why not buy from amazon they ship to Mexico. Amazon.com Help: Shipping Rates to Latin America
My System SpecsSystem Spec
1 Week Ago   #9
paulyjames

Windows 7 Home Premium 64 Bit
 
 

1. It will take very long
2. Very good chance it will get lost, trust me on this
3. I will have no clue where it is. This isn't like the us where you get a tracking number and know exactly where it is.
My System SpecsSystem Spec
1 Week Ago   #10
paulyjames

Windows 7 Home Premium 64 Bit
 
 

The thing is if i could order a monitor on amazon and get it quickly, none of this would be an issue. Its where im located and how shipping is where i have problems due to this. Thus if it cost same as getting a replacement if they could fix it, i would have it fixed 100 percent.
My System SpecsSystem Spec
Reply

 External Monitor Cannot Turn on After Short Electricity Outage




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Laptop Monitor Screen Connected To External Monitor Resolution Issue
I have a dell laptop that has 1920x1080 resolution. However, i connect it to an external monitor that has 1920x1200 resolution. Basically almost everything i do is on my external monitor which acts as my main primary screen. Thus i do sometimes open some windows or drag a window or so to the other...
Graphic Cards
External Monitor connected to Laptop does not turn off
I have an external 4k UHD monitor connected to my HP 8470p laptop. (I project content only on external monitor and my laptop screen is off) The settings on Windows 7 have been configured to turn off the display after 1min (my laptop is still on and never shut off or put to sleep). After a min...
Hardware & Devices
Turn Off Monitor, Turn On Later and Black Screen, PC Still Running
Hello Folks, I'm not sure if my issue is with hardware (possibly MB?) or graphics card, so please forgive me if I've posted in the wrong section. The first problem I was having was random blue screens of death that displayed graphic card driver issues. I was able to remedy that by updating my...
Hardware & Devices
Computer won't turn on after Power Outage
I was sitting at home enjoying myself one day and then I suddenly hear a thunderstorm outside. First the monitor flashes and seconds later everything in my room turns off and back on immediately, everything except my computer. The monitor and everything was working perfectly but the computer itself...
General Discussion
Problem: Screen has slightly warped since short power outage.
Hello everyone! I hope that I'm not annoying anyone, but I would really appreciate some help. I'm not a computer expert, though I know the basics so I'll try to explain the best I can what happened. Yesterday, there was a short power outage which caused my computer to force shut down. When I...
General Discussion
Power Outage.. now computer won't turn on
Okay, so. I know everyone has heard this scenario, and I have done a good amount of time on google searching for an answer, and have yet to come across something that helped. What happened: Overnight on Tuesday we had a pretty wicked thunderstorm which knocked our power out when I was...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:35.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App