ATI Radeon X1800 XT problems

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ricksname

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I just installed Windows 7 for the first time, I'm having trouble with my graphics card. It's a Radeon X1800 XT, which should be fine with W7 (so I'm told). I've installed the latest drivers and yet nothing seems to have changed. I can't even see the Graphics Card in the Device Manager.

Apologies if similar issues have been covered in the past.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64
OS
Windows 7 Ultimate 64
Hi.

Use this driver.

Run it to extract it to C:\ATI

Close the installer after it is done extracting.

Go to the device manager. Right click on standard vga in display adapters. Update driver software. Browse my computer. Let me pick. Have disk. Browse.

Navigate somewhere inside C:\ATI for the .inf file and double click on it. Click ok. Click next. Let it install.

Reboot and choose an Aero theme by right clicking on the desktop and choosing personalize.

Run setup.exe somewhere in C:\ATI to install the CCC. Use custom mode to install.
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Thanks for the quick response.

Perhaps I'm missing something obvious here, but I don't see a display adapters tab anywhere in the device manager.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64
OS
Windows 7 Ultimate 64
ricksname said:
Thanks for the quick response.

Perhaps I'm missing something obvious here, but I don't see a display adapters tab anywhere in the device manager.
Click to expand...

Screenshot:
 

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My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Yes, that category is completely absent from my Device Manager. I have no idea why this could be. It was working fine hours ago on XP. There are three unknown devices under the other devices tab. Could that be related to the issue?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64
OS
Windows 7 Ultimate 64
Can you post a screenshot showing the whole device manager with system devices section maximized, please?

It is related.

In the meantime, probably all you need to do before installing the video driver is to visit your motherboard manufacturer's site to install the latest chipset drivers.
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Ok thanks, I'll try that now.

Here are links to the screenshots:

1

2

Edit: I've had a look on Asus' website, there seems to be a fair range of different downloads available. My motherboard is a Socket 939 A8R32-MVP Deluxe. Which download should I be after?

Heres the link: http://support.asus.com/download/download.aspx?SLanguage=en-us
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64
OS
Windows 7 Ultimate 64
Update to latest bios and disable all unused ports after in the bios, like parallel, serial, floppy etc...

See if that takes the exclamation point away from the device manager.
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Well now I'm struggling even to update the bios. I don't have any floppy disks so thats not an option, I tried putting the files on a USB drive and a DVD and the bios update facility couldn't detect either of them. Is there some method of formatting necessary that I have missed?

The file I downloaded was the latest bios (0701.rom) for Windows Vista. Windows 7 wasn't an option so I assumed Vista would be the best bet.

A certain level of patience is required for this kind of work. Nothing is ever simple when it comes to PCs, it seems.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64
OS
Windows 7 Ultimate 64
Success!

I eventually found the ASUS Update tool, which had my bios updated in minutes.

Now my PC is detecting my Graphics Card and everything seems to be working fine.

Thanks a lot for the help, torrentg! You're a hero.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64
OS
Windows 7 Ultimate 64
You're welcome. Glad to hear it.
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
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