| Windows 7: video cuts out |
29 Nov 2009
|
#1 | | |
video cuts out I have a geforce gtx 280 and ever since running windows 7 the video seems to randomly cut out. Sometimes it will go a week without doing anything but other times it will happen after just a few minutes of running time.
the sound stays on as do all the lights on the case and the mouse laser. The monitor just displays no signal detected. Ive tried hitting keyboard keys, the wake button, and moving/clicking the mouse. At first I thought it was a sleep issue, but have completely disabled the feature. All I can do to get the video back is restart the system via case reset buttons.
I have been reading similar problems online and several people immidiately say temperature. I don't think this is my issue however because it will happen while doing anything from idle computing to intense gaming.
Booting up in xp the error never occurs, only 7 seems to have the issue. | My System Specs |
| OS Windows 7 CPU intel core i7 Motherboard asus x58 express chipset Memory 12gb corsair Graphics Card geforce gtx 280 Sound Card none Monitor(s) Displays acer Screen Resolution 1680x1050 Case Gladiator |
29 Nov 2009
|
#2 | | |
The fact that it's fine in XP tends to rule out a h/w issue like a faulty PSU etc. However, have you spent any length of time using XP lately, or are you just occasionally booting back into it?
As for temps, have you at least tried monitoring the temps with GPU-Z? techPowerUp! :: Downloads
At least it will conclusively rule out a temp issue. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom Computers by SmartEyeball OS 8 Pro x64 CPU i7 3770K 4.6GHz Motherboard ASUS P8Z77 WS Memory 16GB G.Skill Trident X 2400mhz Graphics Card 3x Gigabyte GTX 670 OC WindForce *TRI SLI* Sound Card ALC898 / 5.1 receiver/ ATH-AD900 Headphones Monitor(s) Displays x3 Dell U2410 / 58" Samsung / "40 Sony Screen Resolution 5760*1200/ 1920*1200 / 1920*1080 Keyboard Topre Realforce // Ducky Shine MX Black // Filco Ninja TKL Mouse Razer Imperator + Thermaltake Theron PSU Corsair AX1200W Case Thermaltake Level 10 GT Snow Edition Cooling Noctua NH-D14 Hard Drives 2x Intel 520 240GB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0) * 2TB WD Caviar Black Antivirus MSE Browser IE, FF Other Info GT Extreme V2 Sim Racing Cockpit + 40" LCD and K/B Mouse stand ▼
Fanatec CSR Elite Wheel + Clubsport Pedals + CSR shifter/7GS ▼
Buttkicker v2 Seat Rumbler with Dedicated 5.1 and Sub Woofer attached to frame ▼
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Bloody Big Grin |
29 Nov 2009
|
#3 | | |
Hi. That's a 0x116 error. A TDR timeout.
You could search my user name on here and 0x116 for the numerous posts I've made on it.
Most likely drivers not for the video card and/or heat related.
Post a crash dump for analysis if you'd like. See the top thread in Crashes and Debugging section for how to do that. | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
29 Nov 2009
|
#4 | | |
Initially I went back to xp for a while and went about a week with no issue. But I like the increased performance I get from running 64 bit in 7, so ive been roughing it with the problem for a little while now and am finaly fed up. So recently I haven't been running xp at all, but the error has only ever happend in 7 and it happend on day 2 of the install.
I located plug and play OS and hit yes. Due to the nature of my problem I cannot say if it is solved yet but thanks for the help.
I'll run the z gpu for a while in case it crashes again to see if there is a temperature error associated with it as well. | My System Specs | | OS Windows 7 CPU intel core i7 Motherboard asus x58 express chipset Memory 12gb corsair Graphics Card geforce gtx 280 Sound Card none Monitor(s) Displays acer Screen Resolution 1680x1050 Case Gladiator |
29 Nov 2009
|
#5 | | |
Well that was a very good thing to do already. Like I said, if you have further crashes, post a dump and we can look into what drivers can be updated to try to stabilize the system to its fullest potential. | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
30 Nov 2009
|
#6 | | |
I had overclocking issues in windows 7 where I had not had them before. Really, I'm getting RAM errors ever since I upgraded my computer to the new Phenom II and at first thought it was an overclocking error on the CPU but at regular speeds it happened. What did I conclude? I was getting errors due to the fact that my CPU can now push my GFX to it's full. How does this relate? Well if you weren't using x64 before, you might be having RAM issues with your GFX as people tend to know 64bit os's use more computer ram but also more video ram. Now that may seem silly, but the video card still has to store data, and with the bits registering as twice the size.... It's not always twice the RAM used, but it's more taxing on the ram as apposed to 32 bit and that could be a factor in what's going on. =) Just an idea thrown around there, as I didn't add it together until after I played around with everything. No really, it just sort of hit me as to why my card can OC higher before then after. As that might also be why some people get higher overclocks on 32bit as apposed to 64bit I think.
Oh and is your XP 32bit? | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7, Linux CPU AMD Phemon II x2 3@3750 Motherboard ASRock M3A770DE Memory 1G Crucial 1666 Graphics Card 8800GT OC (custom OC) Sound Card Sound Blaster Live! (never changes!) Monitor(s) Displays Vivitron 22" Screen Resolution 1600x1200 Keyboard Logitech Mouse Logitech M-BZ15A Laser PSU 450w Case Unknown Cooling Custom Air cooled Hard Drives Western Digital 120G/160G SATA
Maxtor 80G IDE Internet Speed Cable 10mbit |
30 Nov 2009
|
#7 | | |
Yeah, I run xp with 32 bit. | My System Specs | | OS Windows 7 CPU intel core i7 Motherboard asus x58 express chipset Memory 12gb corsair Graphics Card geforce gtx 280 Sound Card none Monitor(s) Displays acer Screen Resolution 1680x1050 Case Gladiator |
30 Nov 2009
|
#8 | | |
I would go with tpu ram/a defect with the 64bit drivers/the card has a fault. If different drivers don't work, then I'm guessing it's hardware. As you said WinXP works fine. | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7, Linux CPU AMD Phemon II x2 3@3750 Motherboard ASRock M3A770DE Memory 1G Crucial 1666 Graphics Card 8800GT OC (custom OC) Sound Card Sound Blaster Live! (never changes!) Monitor(s) Displays Vivitron 22" Screen Resolution 1600x1200 Keyboard Logitech Mouse Logitech M-BZ15A Laser PSU 450w Case Unknown Cooling Custom Air cooled Hard Drives Western Digital 120G/160G SATA
Maxtor 80G IDE Internet Speed Cable 10mbit |
01 Dec 2009
|
#9 | | |
Had the problem again today so plug and play os didn't fix it. Althought I forgot to run the temperature program when I booted up today. So, I dont have that as a clue here yet.
So right after I posted this it happend again. My gpu temp was last recorded as 58 degrees.
Also, I looked at the thread on crash dumps, but it didn't really explain how to do it for me. I don't know what process is actually crashing, so I can't create the file at the time. I might have read the wrong thread. Could you give me a link to it?
I just got feedback from BFG and they suggested to update my BIOS and chipset drivers. That has been done and I'm waiting to see if it happens again.
Last edited by For Great HONOR; 01 Dec 2009 at 03:40 AM..
| My System Specs | | OS Windows 7 CPU intel core i7 Motherboard asus x58 express chipset Memory 12gb corsair Graphics Card geforce gtx 280 Sound Card none Monitor(s) Displays acer Screen Resolution 1680x1050 Case Gladiator |
01 Dec 2009
|
#10 | | |
Windows generate the crash dumps, it's not something a user can generate.
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So if there aren't any .dmp files in C:\Windows or C:\Windows\minidumps, then there is nothing to view in that regard. It may be freezing before having a chance to generate a crash dump, or technically it's not "Blue Sceening"
You could always check your event viewer logs for possible issues. (Start > 'search bar and type' Event and select 'view event logs' and look in Custom Views>Administrative Events
58 degrees for the card is fine, so I'd say now you can ignore that aspect and concentrate on something else. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Custom Computers by SmartEyeball OS 8 Pro x64 CPU i7 3770K 4.6GHz Motherboard ASUS P8Z77 WS Memory 16GB G.Skill Trident X 2400mhz Graphics Card 3x Gigabyte GTX 670 OC WindForce *TRI SLI* Sound Card ALC898 / 5.1 receiver/ ATH-AD900 Headphones Monitor(s) Displays x3 Dell U2410 / 58" Samsung / "40 Sony Screen Resolution 5760*1200/ 1920*1200 / 1920*1080 Keyboard Topre Realforce // Ducky Shine MX Black // Filco Ninja TKL Mouse Razer Imperator + Thermaltake Theron PSU Corsair AX1200W Case Thermaltake Level 10 GT Snow Edition Cooling Noctua NH-D14 Hard Drives 2x Intel 520 240GB (RAID 0) * 2x WD Caviar Blacks 2TB (RAID 0) * 2TB WD Caviar Black Antivirus MSE Browser IE, FF Other Info GT Extreme V2 Sim Racing Cockpit + 40" LCD and K/B Mouse stand ▼
Fanatec CSR Elite Wheel + Clubsport Pedals + CSR shifter/7GS ▼
Buttkicker v2 Seat Rumbler with Dedicated 5.1 and Sub Woofer attached to frame ▼
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