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Windows 7: Can't change screen res/video mode not supported

14 Dec 2009   #1

Windows 7 Home Premium
 
 
Can't change screen res/video mode not supported

Hi I just installed Windows 7 over my XP-SP3 os. I can't change the screen resolution. When I go in & select 1024x768, my monitor goes black with a square box that says "Video Mode Not Supported". I can select other screen resolutions but that error comes up & when it goes away, my selected resolution doesn't save.

My monitor is a Samsun 173v.

My System SpecsSystem Spec

14 Dec 2009   #2

Windows 7 RTM 64bit
 
 

Did you install your graphics card drivers? Also the monitor driver itself? looks like they may of stopped with the monitors drivers on your particular monitor back in 04' from there website
My System SpecsSystem Spec
14 Dec 2009   #3

Windows 7 Home Premium
 
 

I did install the monitor driver & the utility drivers that came with the computer a long time ago. I assume the graphics card drivers were in there? I also went to devices & updated all drivers... only 3 actually downloaded updates & the rest were good. However that didn't solve my problem.

It also gives me that same error everytime I reboot or turn the pc on & then resumes the normal screen when Windows is loading the desktop.
My System SpecsSystem Spec
.


15 Dec 2009   #4

Windows 7 RTM 64bit
 
 

Quote   Quote: Originally Posted by Brennie369 View Post
I did install the monitor driver & the utility drivers that came with the computer a long time ago.

As you said drivers that came with computer a long time ago, You need the newest drivers that are for windows 7 especially the graphics card driver. What graphics card do you have, can you fill in your system specs more.
My System SpecsSystem Spec
15 Dec 2009   #5

Windows 7 Home Premium
 
 

I've already gone into Devices & clicked Update Driver for all devices - a couple updated & the rest said they were already current. Problem still persists after doing that.

How do I find out what my graphic card is?
My System SpecsSystem Spec
15 Dec 2009   #6

Windows 7 ultimate 64 bit / XP Home sp3
Gulf Coast Texas
 
 

Welcome to seven forums Brennie369 :Type DXdiag in the search box. Open dxdiag, and click on the display tab. Fabe
My System SpecsSystem Spec
15 Dec 2009   #7

Windows 7 Home Premium
 
 

OK here's what I got from that (thank you). I took a snippet (love that tool!) of the page result & attached it.

Attached Thumbnails
Can't change screen res/video mode not supported-graphic-card-info.png  
My System SpecsSystem Spec
15 Dec 2009   #8

Windows 7 ultimate 64 bit / XP Home sp3
Gulf Coast Texas
 
 

OK we have to do it this way. Go to device manger>click on display adapter>properties>details tab>drop down menu>hardware id. Copy and paste the hardware id string. Fabe (edit) it would also help to know if you are trying to install 32 bit or 64 bit as you only have half of the minimum ram requirements for a 32 bit system. Another important piece of hardware is your motherboard, if it's a Nforce 2 or 3 no way.
My System SpecsSystem Spec
15 Dec 2009   #9

Windows 7 Home Premium
 
 

Ok here's what I get with that:
Attached Thumbnails
Can't change screen res/video mode not supported-graphics-id-2.png  
My System SpecsSystem Spec
15 Dec 2009   #10

Windows 7 ultimate 64 bit / XP Home sp3
Gulf Coast Texas
 
 

It's an SIS 651 Graphics. Their are some 2009 drivers for windows XP. in microsoft Update catalog, which you can try and install in compatibility mode Compatibility Mode Choose the most current driver from the catalog>click on add>save to basket>click on view basket >choose location to download>download. Go to device manager click update driver>browse>let me pick>have disk>point it to the place you downloaded the driver and install. I really don't know if it will wotk, but good luck. Fabe http://catalog.update.microsoft.com/...20651%20driver OK I just want to also add it is very difficult to help members when we don't know what all your hardware is or what version 32 or 64 bit seven your using.

Last edited by thefabe; 15 Dec 2009 at 11:46 PM..
My System SpecsSystem Spec
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