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Windows 7: Ati 5870


25 Dec 2009   #1

windows 7
 
 
Ati 5870

I received this card last week for my sons PC,Tonight when i went to install it all i got was a whining noise from it.It wouldn't even recognize my PC.[Asus P7P55D-Motherboard,running i5.Has anybody had similar problems.


My System SpecsSystem Spec
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25 Dec 2009   #2

Windows 7 Professional x64
 
 

Hello Cambell, Welcome!

Could you please give us a few more details? What do you mean, "it would not recognize my PC"? What made a whining noise?

Is it possible that the card is not seated properly?

Thanks,
~Jonathan
My System SpecsSystem Spec
25 Dec 2009   #3

 

make sure the card has all required power connectors plugged in
My System SpecsSystem Spec
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25 Dec 2009   #4

Windows 8.1 Pro
 
 

Quote   Quote: Originally Posted by Campbell View Post
I received this card last week for my sons PC,Tonight when i went to install it all i got was a whining noise from it.It wouldn't even recognize my PC.[Asus P7P55D-Motherboard,running i5.Has anybody had similar problems.
Quote   Quote: Originally Posted by Jonathan_King View Post
Hello Cambell, Welcome!

Could you please give us a few more details? What do you mean, "it would not recognize my PC"? What made a whining noise?

Is it possible that the card is not seated properly?

Thanks,
~Jonathan
Without proper information, I'm afraid everything we give would be generic.

See my how to ask for help guide.

Just rying to help

Peace.
My System SpecsSystem Spec
26 Dec 2009   #5

windows 7
 
 

Thanks for the reply's.Ok I will try to explain what is happening as simply as possible.When I take the old card out of it's slot,I replace it with the new one.As soon as its in its slot there is a whining noise coming from the new card.The screen remains blank while the card is in it's slot.When the card is removed the noise from the card ceases.I connect my old card again and everything works fine.I cant explain it any better sorry.I am assuming that I have a dud card.

Regards Campbell
My System SpecsSystem Spec
26 Dec 2009   #6

 

Do you have the computer on when switching video cards? Sorry if I'm confused.
My System SpecsSystem Spec
26 Dec 2009   #7

windows 7
 
 

Quote   Quote: Originally Posted by irbeel View Post
Do you have the computer on when switching video cards? Sorry if I'm confused.
Tried it both ways.
My System SpecsSystem Spec
26 Dec 2009   #8

 

Ugh, I'm no specialist but I've always turned my system completely off before I added or removed any cards from my system. Maybe one of the other guys will know if trying to add it while power is on could do that?
My System SpecsSystem Spec
26 Dec 2009   #9

 

Quote   Quote: Originally Posted by Campbell View Post
Quote   Quote: Originally Posted by irbeel View Post
Do you have the computer on when switching video cards? Sorry if I'm confused.
Tried it both ways.
so you plugged it in the pc-i with no power connecters plugged in the card? maybe the whining was from the lack of power the card was getting ,anyway
whatever you do dont ever try adding a new gpu when computer is on .
switch off and turn off power at plug socket
make sure you uninstall all of ure drivers for ure last card
shut computer completely down.
add gpu make sure its seated properly in pc-i slot add power connecters.
boot up hopefully it should boot and then you can add ure 5870 drivers.
you need to always reboot when adding hardware because ure bios need to load all the hardware etc..

that whining noise is common with high end graphics card
but it usually only happens when its really being stressed out
im not too sure the damage that could of happened by just adding it when pc is on ,if any

also if still not working try putting it in someone elses pc to make sure the gpu isnt DOA
My System SpecsSystem Spec
27 Dec 2009   #10

Windows 7 Home Premium 64bit
 
 

Sounds like you haven't removed your old drivers. God I hope you
didn't fry something hot swapping that card. Lucky you didn't electrocute
yourself.
My System SpecsSystem Spec
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