Windows 7: Ati 5870

I received this card last week for my sons PC,Tonight when i went to install it all i got was a whining noise from it.It wouldn't even recognize my PC.[Asus P7P55D-Motherboard,running i5.Has anybody had similar problems.

Hello Cambell, Welcome!

Could you please give us a few more details? What do you mean, "it would not recognize my PC"? What made a whining noise?

Is it possible that the card is not seated properly?

Thanks,
~Jonathan

make sure the card has all required power connectors plugged in

Without proper information, I'm afraid everything we give would be generic.

See my how to ask for help guide.

Just rying to help

Peace.

Thanks for the reply's.Ok I will try to explain what is happening as simply as possible.When I take the old card out of it's slot,I replace it with the new one.As soon as its in its slot there is a whining noise coming from the new card.The screen remains blank while the card is in it's slot.When the card is removed the noise from the card ceases.I connect my old card again and everything works fine.I cant explain it any better sorry.I am assuming that I have a dud card.

Regards Campbell

Do you have the computer on when switching video cards? Sorry if I'm confused.

Tried it both ways.

Ugh, I'm no specialist but I've always turned my system completely off before I added or removed any cards from my system. Maybe one of the other guys will know if trying to add it while power is on could do that?

so you plugged it in the pc-i with no power connecters plugged in the card? maybe the whining was from the lack of power the card was getting ,anyway
whatever you do dont ever try adding a new gpu when computer is on .
switch off and turn off power at plug socket
make sure you uninstall all of ure drivers for ure last card
shut computer completely down.
add gpu make sure its seated properly in pc-i slot add power connecters.
boot up hopefully it should boot and then you can add ure 5870 drivers.
you need to always reboot when adding hardware because ure bios need to load all the hardware etc..

that whining noise is common with high end graphics card
but it usually only happens when its really being stressed out
im not too sure the damage that could of happened by just adding it when pc is on ,if any

also if still not working try putting it in someone elses pc to make sure the gpu isnt DOA

Sounds like you haven't removed your old drivers. God I hope you
didn't fry something hot swapping that card. Lucky you didn't electrocute
yourself.