Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Black Screen and Cursor - Crossfire w/ ATI 5970

27 Dec 2009   #1
dotgov

Windows 7 64
 
 
Black Screen and Cursor - Crossfire w/ ATI 5970

Need a smart differential on this one...

I just built a clean install of Windows 7 Ultimate (RTM x64) and have the system running great with one ATI 5970 video card. Upon adding a second card (in the correct x16 slot per my MB manual), rebooting shows the "starting windows" screen, proceeds past this to a black screen with a movable mouse cursor (occasionally I get an hour glass for a moment and then back to cursor).

Here's what I've tried to troubleshoot:
- Combed through the Seven Forums and couldn't find a similar issue
- Ensured BIOS was latest and chipset drivers were installed (MB = MSI x58 Eclipse SLI)
- Tried with and without the Crossfire interconnect
- Tried the new ATI hotfix drivers
- Tried Win 7 Startup Repair - no luck
- Let the machine sit overnight to see if it would eventually come up to Windows - no luck
- Tried safe mode and the machine displayed same behavior
- Removed original card to make sure card was seated in the slot correctly and power was properly connected (I have a 1KW power supply). Removing the original card, the machine booted fine on card #2.
- Removed all other cards (only other was an XiFi card) - and with two cards in, same behavior
- With one card in, uninstalled the ATI drivers, rebooted into Safe Mode and ran Guru 3D Driver Sweeper (in Admin mode) and removed any other residual driver stuff. Rebooted to ensure it was all gone (it was), and inserted card #2, same behavior

I can get it to boot to DOS boot and it passes BIOS fine - so I think it's a Windows issue or a hardware resources issue - just can't tell what it is hanging on...

Any help on this would be greatly appreciated.
Thanks!


My System SpecsSystem Spec
.

27 Dec 2009   #2
Ray95

Windows 7 Home Premium
 
 

This answer might sound awkward, but i did have this happen to me, all i Did was, disconnect a flash drive and an External Hard Drive, restarted, and it just worked, sorry i couldn't be of more help
My System SpecsSystem Spec
27 Dec 2009   #3
dotgov

Windows 7 64
 
 
Nothing connected

Thanks - there is nothing connected to the machine so that doesn't seem to be the issue, but your solution may lead to this being a hardware conflict of some sort (although the machine is pretty basic as far as any additional hardware - especially after I removed the XiFi card).
My System SpecsSystem Spec
.


30 Apr 2010   #4
kolhun

WinXP PRO x64, Windows 7
 
 

hi, dotgov!
Could you solve this problem? I have same problem with my MSI Eclipse SLI and crossfire system, based on Sapphire HD 5970 OC.
After installing Windows 7, try this
When you see black screen and mouse cursor
  • Win + U
  • Ease Of Access -> See more contrast in colors (High Contrast)
  • After that you will be able to enter your password

p.s. Excuse my English, please!
My System SpecsSystem Spec
Reply

 Black Screen and Cursor - Crossfire w/ ATI 5970




Thread Tools





Similar help and support threads
Thread Forum
Unable to start - black screen or empty blue screen w cursor??
Hello, My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.
General Discussion
Black screen with movable mouse cursor before login screen appears
Hi, I have an office desktop pc (HP COMPAQ ELITE 8100) running 64-bit Windows 7. I was manually running Windows update and manually updating some of my drivers when the pc suddenly turned itself off. I turned it back on and now it doesn't get to the login screen anymore. It just displays a...
BSOD Help and Support
Crossfire'd 5970 - $600 good value?
Hiya, i'm wondering if a pair of Radeon 5970s, overclocked, with water blocks included (and original fans/packaging) and a 'bonus' Nvidia 470 to boot is worth $600. I don't plan to keep the Nvidia i don't think. He tells me that was installed for 'Physix' - do many games make good use of that? ...
Graphic Cards
Black Screen of Death with Mouse Cursor before Login Screen
The issue started a few hours ago when I was playing League of Legends, specifically when the game has finished its loading and crashed to Desktop which is a common problem on my laptop. As usual I would restart the game, but before I could do that explorer.exe crashed, my entire Desktop has turned...
BSOD Help and Support
Black screen on startup, showing cursor, doesn't go to log in screen.
I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says "This Application...
BSOD Help and Support
Crossfire ATI 5970 with 5870
Well, my question is simple, I know that it is possible to have them cross fire, but are there any actual benefits, or great increase to performance or should I just sell the 5870?:sarc:
Graphic Cards

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 23:17.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App