| Windows 7: Win 7 x64 crashing my HD 5970 |
07 Jan 2010
|
#1 | | Windows 7 x64 Home Premium |
Win 7 x64 crashing my HD 5970 Hi,
A couple of days ago I build a new system with the following specs:
Intel Core i7 920
ASUS P6T Deluxe V2
OCZ Platinum XTC 6GB DDR3-1600 CL7 triple kit
Sapphire Radeon HD 5970 2GB
Western Digital Raptor 150GB
Creative Sound Blaster X-Fi Xtreme Gamer Fatal1ty Professional
Thermaltake Armor SLI Black Window
Corsair HX1000W
Thermalright Ultra-120 eXtreme 1366
Microsoft Windows 7 Home Premium 64-bit NL Upgrade
At first I thought the Graphics card was broken because it kept locking up the screen whenever I entered something 3D, but after days of testing and even buying a new PSU, I know it might be Windows 7 x64 causing a conflict.
I have done all the usual tests, memtest86+, reseating card, fresh windows install, windows updates, tried all graphics card drivers after driver sweeper, disabling windows aero and UAC, Giving the card more vcore, ddr3 on the proper voltage, flashed the bios to latest version, installed latest chipset drivers, ran everything in the system on stock speeds, temperatures are low. Everything in my computer seems perfect.
Here’s the scenario:
I run driver sweeper in Safe Mode, reboot;
I install the graphics card drivers, reboot;
I run benches and a game perfectly fine, maxed out, with the graphics card working on full load and both GPUs;
I perform a different task in Windows (like using IE or installing a program, no matter what task);
I can’t run a single 3D driven application, everything locks up, and the card becomes unusable;
This issue remains until I sweep the drivers again, and reinstall them.
Surely this must be a Windows problem, as the card with its drivers run flawlessly before I start using windows. There's not much to see in the Event Viewer as its a lock up, not a BSOD. | My System Specs |
| OS Windows 7 x64 Home Premium CPU Intel Core i7 920 D0 @ 3.8Ghz 1.25v 200x19 69-62C max Motherboard ASUS P6T Deluxe V2 Memory OCZ Platinum XTC 6GB DDR3-1600 CL7 triple kit @ 1600Mhz Graphics Card Sapphire Radeon HD 5970 2GB @ stock Sound Card Creative Sound Blaster X-Fi Xtreme Gamer Fatal1ty Profession Monitor(s) Displays 42" Full HD Plasma TV TX-P42V10E Screen Resolution 1920x1080 PSU Corsair HX1000W Case Thermaltake Armor SLI Black Window Cooling Thermalright Ultra-120 eXtreme 1366 Hard Drives Western Digital Raptor 150GB |
07 Jan 2010
|
#2 | | Win 7 Ultimate x64 Etobicoke, Ontario |
Danny welcome to the forums.
Are you using the driver off the cd or the latest Catalyst 9.12 from ATI? A better option might be to try if you haven't the catalyst 9.12 Hotfix driver, http://support.amd.com/us/kbarticles...912Hotfix.aspx
Also rumor has it that the Catalyst 10.1 is supposed to come out some time today, so maybe wait a bit and see if it does. When it does it will be posted here, http://www.sevenforums.com/graphic-c...ndows-7-a.html
shortly after release. | My System Specs | | System Manufacturer/Model Number Me OS Win 7 Ultimate x64 CPU Phenom II x4 955 @ 4 GHz. Motherboard Asus M5A97 EVO Memory 2x2 GB Kingston HyperX DDR3 1600 Graphics Card Sapphire HD 6850 Sound Card Xonar DGX w/ Logitech X-530 Monitor(s) Displays Acer S232HL Abid Screen Resolution 1920x1080 Keyboard Logitech Wave Mouse Logitech G5 v2 PSU Antec Earthwatts 650W Green Case Antec Three Hundred Cooling Cooler Master 212 EVO Hard Drives 120 GB OCZ Vertex 3
500 GB Seagate 7200.12 Internet Speed 24000/1000 |
07 Jan 2010
|
#3 | | Windows 7 x64 Home Premium |
Thanks for the welcome stormy
I have tried all available drivers after a driver sweep, and even after a fresh install, same outcome. Something corrupts the drivers perhaps, as they work without issues initially, until I do something in windows. | My System Specs | | OS Windows 7 x64 Home Premium CPU Intel Core i7 920 D0 @ 3.8Ghz 1.25v 200x19 69-62C max Motherboard ASUS P6T Deluxe V2 Memory OCZ Platinum XTC 6GB DDR3-1600 CL7 triple kit @ 1600Mhz Graphics Card Sapphire Radeon HD 5970 2GB @ stock Sound Card Creative Sound Blaster X-Fi Xtreme Gamer Fatal1ty Profession Monitor(s) Displays 42" Full HD Plasma TV TX-P42V10E Screen Resolution 1920x1080 PSU Corsair HX1000W Case Thermaltake Armor SLI Black Window Cooling Thermalright Ultra-120 eXtreme 1366 Hard Drives Western Digital Raptor 150GB |
07 Jan 2010
|
#4 | | Vista Ult64, Win7600 Dublin |
Hi, are you sure Windows is not reinstalling the Windows update drivers. | My System Specs | | System Manufacturer/Model Number Self Build 64bit OS Vista Ult64, Win7600 CPU Intel Core 2 Quad Q6600 @ 2400 MHz 64bit OS Motherboard Asus P5E3 Deluxe WiFi @p 64 bit OS Memory 4096 MB DDR3-SDRAM Graphics Card ATI Radeon HD 3870 Series x2 Crossfired Sound Card Realtek on board Monitor(s) Displays Samsung SyncMaster - 23 inches Screen Resolution 1680x1050 pixels at 60 Hz in True Colors Keyboard Wireless Mouse Wireless PSU Cooler Master 1000w Case Cooler Master Cosmos 1000. Cooling Fans and fresh air, Hard Drives Hitachi (250 GB)/Samsung 750 GB. /Barracuda 160 GB.
My Book 1 TB external.. Internet Speed Never fast enough Other Info I use a Magnum. |
07 Jan 2010
|
#5 | | |
not sure if your problems are related to this, but its worth a shot...
''driver sweeper'' appears to be an issue while installing / updating 5 series ATI drivers.
ive had no end of weird issues while using it, i never even thought that was a factor, but after relaying my issues on various tech sites it seems the use of ''driver sweeper'' corrupts the drivers.
here's the driver install process i was directed to use. Quote: If you have been using Sweepers you've probably corrupted your Windows driver profile so you may have to reset it..... If that is the case then I would suggest its user error and the next driver set will have to same issue.
Try this to reset, if this fails a OS re-install may be the only way to correct the issue. I'm assuming you're using either Vista or Win 7.
Go to Control Panel - System - Advanced System Settings - Hardware (tab) - Device Installation Settings, choose "Never install a driver from Windows Update and apply.
Uninstall Driversweeper and slap your forehead. 
Express uninstall all ATI software from add remove programs.
Reboot.
Let Windows install WDDM drivers automatically. (Its Sweeping during this process that potentially can cause major issues.)
Reboot if asked.
Go to device manager and remove your card from there selecting delete driver software from this pc as you go.
Reboot
If windows installs WDDM drivers again repeat above step until windows stops auto installing drivers and asks you for them instead.
This should reset your borked driver profile in Windows, and you should be able to install the 9.12's now.
Once you've done this you will find you can update drivers without uninstalling first with no issues. Every time you uninstall drivers now Windows will load in VGA mode and ask you for drivers which is how it should be. If you must use Sweepers then they should no longer cause issues. im just waiting on the new 10.1 cat's (which were due today) & i'll be giving this a shot myself.... | My System Specs | | System Manufacturer/Model Number myself OS SEVEN x64 CPU Q9450 @ 3.6GHZ 1.34v Motherboard ASUS P5K PREMIUM P35 Memory 8GB 1066 buffalo firestix @ 1152mhz CL5 Graphics Card Sapphire HD 5970 + GTX260 (physX) Sound Card Creative X-FI Xtreme Gamer Monitor(s) Displays SAMSUNG 20'' & SAMSUNG 23'' (dual screens) Screen Resolution 2048x1152 & 1680x1050 Keyboard LOGITECH E110 Mouse logitech NX5 PSU XCILIO 850w (78A) Case CM590 1x 120x38mm & 2x92x38mm / 4x 120x25mm Cooling AC7 PRO @ 92x38mm blower, Lamptron military bus bay controll Hard Drives 1x seagate 160gb IDE & 1x seagate 160gb SATA Internet Speed 2MB Other Info its a continual ''work in progress''.... |
07 Jan 2010
|
#6 | | Windows 7 x64 Home Premium |

Quote: Originally Posted by jfar Hi, are you sure Windows is not reinstalling the Windows update drivers. I have no idea, could you elaborate please? | My System Specs | | OS Windows 7 x64 Home Premium CPU Intel Core i7 920 D0 @ 3.8Ghz 1.25v 200x19 69-62C max Motherboard ASUS P6T Deluxe V2 Memory OCZ Platinum XTC 6GB DDR3-1600 CL7 triple kit @ 1600Mhz Graphics Card Sapphire Radeon HD 5970 2GB @ stock Sound Card Creative Sound Blaster X-Fi Xtreme Gamer Fatal1ty Profession Monitor(s) Displays 42" Full HD Plasma TV TX-P42V10E Screen Resolution 1920x1080 PSU Corsair HX1000W Case Thermaltake Armor SLI Black Window Cooling Thermalright Ultra-120 eXtreme 1366 Hard Drives Western Digital Raptor 150GB |
07 Jan 2010
|
#7 | | Windows 7 x64 Home Premium |

Quote: Originally Posted by skunksmash not sure if your problems are related to this, but its worth a shot...
im just waiting on the new 10.1 cat's (which were due today) & i'll be giving this a shot myself....  Interesting, but would a fresh windows install with newly installed drivers have to work? I have done that before. | My System Specs | | OS Windows 7 x64 Home Premium CPU Intel Core i7 920 D0 @ 3.8Ghz 1.25v 200x19 69-62C max Motherboard ASUS P6T Deluxe V2 Memory OCZ Platinum XTC 6GB DDR3-1600 CL7 triple kit @ 1600Mhz Graphics Card Sapphire Radeon HD 5970 2GB @ stock Sound Card Creative Sound Blaster X-Fi Xtreme Gamer Fatal1ty Profession Monitor(s) Displays 42" Full HD Plasma TV TX-P42V10E Screen Resolution 1920x1080 PSU Corsair HX1000W Case Thermaltake Armor SLI Black Window Cooling Thermalright Ultra-120 eXtreme 1366 Hard Drives Western Digital Raptor 150GB |
07 Jan 2010
|
#8 | | Windows 7 x64 Home Premium |
The Device Installation Settings were set to automatically download drivers....
So could it be that when I install new drivers, windows messes with them because of this setting? | My System Specs | | OS Windows 7 x64 Home Premium CPU Intel Core i7 920 D0 @ 3.8Ghz 1.25v 200x19 69-62C max Motherboard ASUS P6T Deluxe V2 Memory OCZ Platinum XTC 6GB DDR3-1600 CL7 triple kit @ 1600Mhz Graphics Card Sapphire Radeon HD 5970 2GB @ stock Sound Card Creative Sound Blaster X-Fi Xtreme Gamer Fatal1ty Profession Monitor(s) Displays 42" Full HD Plasma TV TX-P42V10E Screen Resolution 1920x1080 PSU Corsair HX1000W Case Thermaltake Armor SLI Black Window Cooling Thermalright Ultra-120 eXtreme 1366 Hard Drives Western Digital Raptor 150GB |
07 Jan 2010
|
#9 | | |

Quote: Originally Posted by DannyHvE 
Quote: Originally Posted by skunksmash not sure if your problems are related to this, but its worth a shot...
im just waiting on the new 10.1 cat's (which were due today) & i'll be giving this a shot myself....  Interesting, but would a fresh windows install with newly installed drivers have to work? I have done that before. well TBH mate, nothing is for sure with ATI....... the plethora of different issues ppl see are just far too long to list.
i personally REFUSE to reinstall windows to get a driver working, if this is infact what i find to be the only way to get them working properly i shall be selling my card & heading back over to Nvidia.
it seems your issues are with 3D function, not 2D (which a lot of problems are related too)..... but i'd carry out the above install process (not the OS reinstall) & then at least you can rule out driver incompatibility as a factor.. | My System Specs | | System Manufacturer/Model Number myself OS SEVEN x64 CPU Q9450 @ 3.6GHZ 1.34v Motherboard ASUS P5K PREMIUM P35 Memory 8GB 1066 buffalo firestix @ 1152mhz CL5 Graphics Card Sapphire HD 5970 + GTX260 (physX) Sound Card Creative X-FI Xtreme Gamer Monitor(s) Displays SAMSUNG 20'' & SAMSUNG 23'' (dual screens) Screen Resolution 2048x1152 & 1680x1050 Keyboard LOGITECH E110 Mouse logitech NX5 PSU XCILIO 850w (78A) Case CM590 1x 120x38mm & 2x92x38mm / 4x 120x25mm Cooling AC7 PRO @ 92x38mm blower, Lamptron military bus bay controll Hard Drives 1x seagate 160gb IDE & 1x seagate 160gb SATA Internet Speed 2MB Other Info its a continual ''work in progress''.... |
07 Jan 2010
|
#10 | | Windows 7 x64 Home Premium |
Will do, thanks a lot for the info. I'll report back soon. | My System Specs | | OS Windows 7 x64 Home Premium CPU Intel Core i7 920 D0 @ 3.8Ghz 1.25v 200x19 69-62C max Motherboard ASUS P6T Deluxe V2 Memory OCZ Platinum XTC 6GB DDR3-1600 CL7 triple kit @ 1600Mhz Graphics Card Sapphire Radeon HD 5970 2GB @ stock Sound Card Creative Sound Blaster X-Fi Xtreme Gamer Fatal1ty Profession Monitor(s) Displays 42" Full HD Plasma TV TX-P42V10E Screen Resolution 1920x1080 PSU Corsair HX1000W Case Thermaltake Armor SLI Black Window Cooling Thermalright Ultra-120 eXtreme 1366 Hard Drives Western Digital Raptor 150GB Win 7 x64 crashing my HD 5970 problems? All times are GMT -5. The time now is 02:08 AM. | |