Card not found in Device Manager

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  1. Posts : 25
    Windows 7 x64
       #1

    Card not found in Device Manager


    Sorry for starting another one of these threads guys, but I've read through ALL the others, and the fixes offered up there just simply aren't working for me. When I boot up, it does not recognize my video card, and turns on the onboard graphics. If I disconnect from onboard, and boot from the card only, the screen never comes out of sleep mode. Nothing in my device manager (and no yellow exclamations, etc.) except the onboard. Here's my setup:

    Windows 7 Home Premium 64-Bit
    Asus M3N-HT Deluxe MB w/ onboard graphics
    PNY 9800 GT Graphics Card
    AMD Phenom II 955

    I have gone through all the BIOS settings to make sure the primary video is set to PCI-E, and that the onboard is disabled (auto). After the initial boot, and it not working, I updated Mobo Bios and Chipset. No go.

    I then upgraded to the latest Nvidia driver set for the card, from the installed version that came on the CD with the card, no go. I found though, that the INF file in the newest driver didn't contain the right DEV settings, so I cleaned all drivers using DriverSweeper and then re-installed using a modified INF file, still no go. I also tried an older driver set that does have the right DEV list, still nothing. I have an older ATI card that works in this setup no problem, so I know it's not the BIOS or Mobo, and this Nvidia card works fine on my other Intel setup, so the card is not bad either. Lastly I resorted to calling the tech support for both ASUS and PNY, which yielded...drumroll...nothing.

    So I turn to the experts, HELP! I have tried everything I could dig up over the past 4 days on this (and many other) forums, and nothing seems to be working. I appreciate the help, thanks!

    Device Manager and DxDiag in case it helps:
    Attached Thumbnails Attached Thumbnails Card not found in Device Manager-devicemanager.jpg  
    Card not found in Device Manager Attached Files
      My Computer


  2. Posts : 795
    windows 7 RTM x64
       #2

    Hate to say it, but it sounds like you have a bad video card.
      My Computer


  3. Posts : 25
    Windows 7 x64
    Thread Starter
       #3

    I plug it into my Dell, and it works like a charm
      My Computer


  4. Posts : 795
    windows 7 RTM x64
       #4

    follow this guide to see if the driver is there and not being shown.
    http://www.neophob.com/serendipity/i...n-devices.html
      My Computer


  5. Posts : 1,496
    7 Ultimate x64
       #5

    AMDbrando said:
    ... I have gone through all the BIOS settings to make sure the primary video is set to PCI-E, and that the onboard is disabled (auto). After the initial boot, and it not working, I updated Mobo Bios and Chipset. No go.
    What, exactly, are the bios options you're given with respect to the onboard video? Is there no "disable"?

    If you know the card works just fine, then it's got to be a bios setting preventing it from showing up and functioning properly.

    I'd try re-seating the card (yeah, i know you've prolly already done it, so once more won't hurt), boot up select disable for onboard video, then saving changes and reboot into the bios to make sure your changes stuck... then try and boot Windows.
      My Computer


  6. Posts : 795
    windows 7 RTM x64
       #6

    Fyi most computer bios's only set the "default" video card, the other will still function, but be secondary. When you boot the system with the card hooked up, do you get the bios screen showing up on your monitor?
      My Computer


  7. Posts : 25
    Windows 7 x64
    Thread Starter
       #7

    ccatlett1984 said:
    follow this guide to see if the driver is there and not being shown.
    Device Manager, Display hidden devices - neophob
    Nothing new showing under the Display adapters. Expanded all and nothing found that doesn't have drivers installed (yellow exclamation).
      My Computer


  8. Posts : 25
    Windows 7 x64
    Thread Starter
       #8

    Fumz said:
    AMDbrando said:
    ... I have gone through all the BIOS settings to make sure the primary video is set to PCI-E, and that the onboard is disabled (auto). After the initial boot, and it not working, I updated Mobo Bios and Chipset. No go.
    What, exactly, are the bios options you're given with respect to the onboard video? Is there no "disable"?

    If you know the card works just fine, then it's got to be a bios setting preventing it from showing up and functioning properly.

    I'd try re-seating the card (yeah, i know you've prolly already done it, so once more won't hurt), boot up select disable for onboard video, then saving changes and reboot into the bios to make sure your changes stuck... then try and boot Windows.
    BIOS settings for the onboard are "Always on" or "Auto". When I popped in the ATI card with the BIOS settings in Auto, it defaults to the PCIe card. Only with the Nvidia does it kick back to the onboard.

    ccatlett1984 said:
    Fyi most computer bios's only set the "default" video card, the other will still function, but be secondary. When you boot the system with the card hooked up, do you get the bios screen showing up on your monitor?
    The monitor never turns on...stays in stand-by.
    Last edited by AMDbrando; 23 Jan 2010 at 17:11.
      My Computer


  9. Posts : 2,164
    Windows 7 Ultimate 64bit
       #9

    Is this one of the new 9800GT's that don't require external power? If so then maybe your mobo is not putting out enough power through the PCI-e slot.
      My Computer


  10. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #10

    I would uninstall the drivers "if they installed" then shut down and remove the card. Reboot and then shut down again and reinstall the card into the PCI-e slot making sure that it's seated correctly, sometimes it helps to clean the contacts. Restart and see if Windows see's the card, it should install the VGA drivers if it see's the card. Repeat the procedure until the card is recognized.
      My Computer


 
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