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Windows 7: Unexplained Shut Down related to NVIDIA Driver

25 Feb 2010   #1

Windows 7 Ultimate 64 bit
 
 
Unexplained Shut Down related to NVIDIA Driver

I just upgraded from Windows XP to Windows 7 Ultimate (64 Bit) yesterday and I have a problem none of my computer friends can fix!

Whenever I play high quality movies or use Google Earth my computer fan starts whirring really fast for about 2 or 3 second then the computer shuts off. I am able to replicate this when I try to get a Windows Experience Index Rating. My computer will shut of when running the first process "3D Directx9" (that is what I THINK it is called).

This is tied to my NVIDIA Driver somehow because I was advised to roll back my "NVIDIA Quadro NVS 120M" Driver. Afterwards, the display was stretched (as expected) and I was able to run the WEI Rating for a score of 1 based on "graphics" and "gaming graphics".

I reinstalled my driver because the stretched display bothered me a lot, but I really need this problem fixed.

Thank you to anyone who can help out!


My System SpecsSystem Spec
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25 Feb 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome

To me it sounds like classic overheating symptoms. If this is the situation, it must be corrected as it can damage the hardware.
My System SpecsSystem Spec
25 Feb 2010   #3

Windows 7 Ultimate 64 bit
 
 

... well it could be over heating but I don't see how. I JUST updated to Windows 7 and while using Windows XP I had NO similar problems.
My System SpecsSystem Spec
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25 Feb 2010   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Joyfullydoomed View Post
... well it could be over heating but I don't see how. I JUST updated to Windows 7 and while using Windows XP I had NO similar problems.
Really does sound like overheating. Win 7 taxes your hardware more than XP so is to be expected. download gpu-z, and cpu-z (both free) to keep an eye on the temps

Ken
My System SpecsSystem Spec
25 Feb 2010   #5

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Joyfullydoomed View Post
... well it could be over heating but I don't see how. I JUST updated to Windows 7 and while using Windows XP I had NO similar problems.
Really does sound like overheating. Win 7 taxes your hardware more than XP so is to be expected. download gpu-z, and cpu-z (both free) to keep an eye on the temps

Ken
Thanks. I got those and I'm monitoring the temperatures. Is there any way to fix this if it is an overheating problem? Also, at what temperature should I start worrying?
My System SpecsSystem Spec
25 Feb 2010   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Hi

I would worry at about 125C., but try to keep it lower.
Much more than that you will have problems

You are probably having problems because your computer does not have sufficient specs for resource hungry programs, you mentioned some of the problem programs, yourself. Until you can get another laptop, stay way from those demanding, resource hungry programs.
My System SpecsSystem Spec
25 Feb 2010   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

My System SpecsSystem Spec
25 Feb 2010   #8

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
Hi

I would worry at about 125C., but try to keep it lower.
Much more than that you will have problems

You are probably having problems because your computer does not have sufficient specs for resource hungry programs, you mentioned some of the problem programs, yourself. Until you can get another laptop, stay way from those demanding, resource hungry programs.
I understand that and I will try not to use them, however it is also having an affect on videos. Videos are something I really enjoy watching but they are causing the same problem. This is only with files I have on my computer, and has no affect on online videos (as far as I can tell).

I am a college student with a 4 year total protection plan on this laptop. I'm at the 2.5 year mark and I doubt I'll be getting a new one until it's essential. So, is it pretty much "Go back to Widows XP" until I get a better computer?
My System SpecsSystem Spec
25 Feb 2010   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Do you have the DVD for 32 Bit of Windows 7?
My System SpecsSystem Spec
25 Feb 2010   #10

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
Do you have the DVD for 32 Bit of Windows 7?
Yes I do, however this same problem exists with 32 Bit.

It's a long story involving friends who are more computer savvy than I, but essentially I was running Windows 7 32 Bit a few days ago but then was told to run 64 Bit because it's "better", although I'm not sure how.
My System SpecsSystem Spec
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 Unexplained Shut Down related to NVIDIA Driver




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