Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Win7 thinks my 22" monitor is 17"! Resolution Probs!

08 Mar 2010   #1
thunderdogg

win 7
 
 
Win7 thinks my 22" monitor is 17"! Resolution Probs!

Guys,

I recently purchased a new Windows 7 HP computer and intended to use my Acer AL2216W (22" widescreen) monitor with it. The monitor worked fine on my XP PC, at it's native 1680x1050 res. Now i get this new Win7 PC and it can't figure out the resolution.. It's not offering me the 1680x1050, the closest i can get is 1600x1200.... THe PC didn't come with a graphics crad, it's just using onboard intel graphics, however, since this monitor is having probs i've hooked up my wife's monitor, which is an acerx213h (native res 1920x1280) and it works fine and when that monitor is hooked up, Win7 even gives me the 1680x1050 option, although that looks funny on that monitor.

when i right click and do the screen resolution change thing, the control panel says my display is a 17" LCD Monitor when the 22" Acer AL2216W is hooked up...

i've downloaded the drivers, and when i have the 2216W hooked up, and i right click on my PC to manage it the device manager properly IDs each montior correctly (AL2216W and X213H)... Any tips here??

i'm using the VGA connectors, not the DVI.

thanks!


My System SpecsSystem Spec
.

08 Mar 2010   #2
ThePizzaMan

Windows 7 Ulitimate Beta 32 Bit, Windows Vista 32 Bit, Ubuntu 9.10 32 Bit
 
 

hm did you update the intel drivers? or the monitor drivers?
My System SpecsSystem Spec
08 Mar 2010   #3
TGSoldier

 
 

Model of your box will also help.
My System SpecsSystem Spec
.


08 Mar 2010   #4
thunderdogg

win 7
 
 

yes i have updated the PC with the new monitor drivers, that's how it can recognize each of the different types of the ACER monitors when i connect them (one at a time of course with the VGA cables). The PC is an HP Slimline s5370t. It has onboard graphics, so there is no update to that, at least, not when i do the "update driver" search and clearly the drivers are capable as is of displaying the resolution fine, as it works well on the X213H monitor, just not the AL2216W one.
My System SpecsSystem Spec
08 Mar 2010   #5
Rik55

Windows 7 Home Premium (64-bit) SP1 RTM
 
 

Try updating the Intel HD drivers 15.17.1.2086 (8.15.10.2086) 4th March 2010

For Win7x86
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18801&lang=eng

or Win7x64
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3231&DwnldID=18804&lang=eng

Update to this. Using the Device Manager to search for updated drivers only searches Windows Update and not Intel.
My System SpecsSystem Spec
15 Mar 2010   #6
thunderdogg

win 7
 
 

This problem was never resolved. So for anybody out there, who stumbles into this post, note that the Acer AL2216W is not compatible with Windows 7. As far as I, or anybody on these boards can say.
My System SpecsSystem Spec
15 Mar 2010   #7
TGSoldier

 
 

Quote   Quote: Originally Posted by thunderdogg View Post
This problem was never resolved. So for anybody out there, who stumbles into this post, note that the Acer AL2216W is not compatible with Windows 7. As far as I, or anybody on these boards can say.
Um. That's the exact monitor I have.
My System SpecsSystem Spec
15 Mar 2010   #8
Rik55

Windows 7 Home Premium (64-bit) SP1 RTM
 
 

@thunderdogg

Try Installing the Monitor drivers.
Acer Europe - Service & Support, Drivers & Utilities, Downloads, Monitor, Acer AL 2216

This driver tells the intel display drivers the max mode1 res and also includes it's color profile.

(i think you already tried this - are you sure it was this Monitor Driver that I have linked to)
My System SpecsSystem Spec
15 Mar 2010   #9
Lordbob75

Windows 7 Ultimate x64, Mint 9
 
 

Quote   Quote: Originally Posted by Rik55 View Post
Did you update these graphics drivers?

~Lordbob
My System SpecsSystem Spec
Reply

 Win7 thinks my 22" monitor is 17"! Resolution Probs!




Thread Tools





Similar help and support threads
Thread Forum
Win thinks I have 2 monitors. Can't see "monitor 1"
I had a 2 monitor system. A few moments ago monitor 1 quit. I rebooted into safe mode and assigned monitor 2 to monitor 1. It still shows as monitor 2 so I don't get a menu bar and all right click actions are invisible as they are still going to the virtual monitor 1. How can I tell my system...
Graphic Cards
AMD 7950 GPU - Dual monitor - 27" and 24" same resolution?
Hey guys, I just got my 2nd monitor which is 27" instead of my old 24". When I hooked my new monitor up via HDMI it had the same resolution as my other 24", with black borders around the screen. Any way to make the 27" inch have higher resolution? I just looked it up, and I know that HDMI can...
Graphic Cards
Laptop wrongly thinks there are "no connections available"
Until today, the wife's laptop had been connecting flawlessly to the wireless router and also showing multiple SSIDs of our neighbors. Then this morning, nothing. Did some fiddling and enabling/disabling the wireless adapter and then it worked for a short time. Now nothing again. It just says "no...
Network & Sharing
Resolution "fit-issues" on my second monitor/TV.
Hi, this is a long thread and I would really appreciate it if someone takes the time to help me. All my specs that I believe are relevant are listed below, tell me if something needs to be complemented. I'm having problem with the resolution on my TV. I just got my new graphics card, and for...
Graphic Cards
Dual Monitors, Monitor 2 "Blurry" Incorrect Resolution
Hello, I have read several different threads all over the internet regarding a resolution problem in Windows 7 that has to do with the resolution, refresh rate, etc. I have tried to force a "custom" resolution using nVidia's Control panel, but it doesn't seem to do anything to fix the issues. I...
Graphic Cards
Various programs "have stopped working" + other probs
Hi all. I'm pretty much at my wits end with this problem now, and it seems, bizarrely, to have followed me from one machine to another. Here's a rundown: My old machine(emachines e3042 - 2GB ram - Celeron D 3.2ghz - ATI Radeon X300) was running just fine with XP up until a few months ago. Then i...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:25.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App