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Windows 7: Just upgraded to 7, no Graphics Card appearing

18 Mar 2010   #1

 
 
Just upgraded to 7, no Graphics Card appearing

Hi,

I just recently (today) upgraded to 7 from Vista. I did a clean install because I was running 32 bit and wanted 64 bit. Everything installed fine except the computer is no longer showing that I have a graphics card. It is a Dell laptop. When I upgraded a different computer 7 automatically detected and installed the drivers for that graphics card.

In this computer, however, the graphics card does not even appear. It is not in Device Manager or System Information. Both programs just say all that is installed is a Standard VGA Graphics Adapter.

Does anyone know how to fix this problem and make the computer detect the graphics card?

Thanks

My System SpecsSystem Spec
.

18 Mar 2010   #2

Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
 
 

can you tell us what model is it?
My System SpecsSystem Spec
18 Mar 2010   #3

 
 

Unfortunately no. I got it a year or so ago and haven't ever had a problem. I don't want to open up the bottom of the laptop and look either. I don't really know where to go because the system is not even detecting that there is a graphics card plugged into.
My System SpecsSystem Spec
.


18 Mar 2010   #4

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Is there a sticker on it with a Dell Model # & Dell service tag # ?
My System SpecsSystem Spec
18 Mar 2010   #5

Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
 
 

Quote   Quote: Originally Posted by booose View Post
Unfortunately no. I got it a year or so ago and haven't ever had a problem. I don't want to open up the bottom of the laptop and look either. I don't really know where to go because the system is not even detecting that there is a graphics card plugged into.
are there any stickers at all (other than the MS Hologram) that identify the machine?
there are usually at the bottom of the computer and wouldnt need any type of disarming...

well it obiously does as it shows something on the screen...
if you dont know then try using windows update and see if it can recognize the card...
if it still does not recognize it then try start and type system information and then go to components and then display ...
take a pic of it...
My System SpecsSystem Spec
18 Mar 2010   #6

 
 

Yeah, there is a service tag. I just went to Dell's website and plugged it in. They say the specific model isn't completely compatible with 7. They suggest downloading vista drivers and using them but I don't see what good this will do if the computer can not actually see the hardware.

The model is a Dell XPS Notebook M1530
My System SpecsSystem Spec
18 Mar 2010   #7

Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
 
 

Quote   Quote: Originally Posted by booose View Post
Yeah, there is a service tag. I just went to Dell's website and plugged it in. They say the specific model isn't completely compatible with 7. They suggest downloading vista drivers and using them but I don't see what good this will do if the computer can not actually see the hardware.
installing the vista driver should allow the Windows to recognize the video adapter...
My System SpecsSystem Spec
18 Mar 2010   #8
whs

Microsoft Community Contributor Award Recipient

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Type system or msinfo32 into start/search, go to system information and it will give you the model info
My System SpecsSystem Spec
18 Mar 2010   #9

Windows 7 Ult x64(x2), HomePrem x32(x4), Server 08 (+VM), 08 R2 (VM) , SuSe 11.2 (VM), XP 32 (VM)
 
 

Quote   Quote: Originally Posted by booose View Post
Yeah, there is a service tag. I just went to Dell's website and plugged it in. They say the specific model isn't completely compatible with 7. They suggest downloading vista drivers and using them but I don't see what good this will do if the computer can not actually see the hardware.

The model is a Dell XPS Notebook M1530

most likely using geforce 8600M GT
these should be what you need (if you have 32 bit 7)...
NVIDIA DRIVERS 195.62 WHQL
My System SpecsSystem Spec
18 Mar 2010   #10

 
 

Ok, well I am downloading the 64-bit driver for Vista now. I hope this works. I'll post more if this doesn't resolve it. Thanks
My System SpecsSystem Spec
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 Just upgraded to 7, no Graphics Card appearing





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