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Windows 7: Black border around screen

23 Apr 2010   #1

 
 
Black border around screen

Hi there.
Just updated from W7RC, where I was running both of my monitors (Benq 24" + 19") on extend desktop - had no problems at all.
I am now running Windows 7 Ultimate (OEM), and I have the same graphics card (ATI Radeon 5770), same RAM and same CPU. I have a new motherboard and new HDDs.

I've managed to get it so that the desktop is extended the right way, however, this black border was not around last time and I can't figure out a way to get rid of it.
The settings I was able to use last time (in the monitor's menu) are no longer accessible, and Catalyst gives me no options to brute force override.

How the hell do I get rid of this black border!?

My System SpecsSystem Spec
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23 Apr 2010   #2

Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
 
 

Hi rsjabba,

Could you please upload a screenshot so we know exactly what you're seeing?

Thanks,

Walker
Windows Outreach Team
My System SpecsSystem Spec
23 Apr 2010   #3

 
 

This actually looks nothing like what im seeing. I have a feeling a photo would better show it... unfortunately right now I haven't the means of acquiring one. When I've installed everything, inc. my webcam, I'll take a picture.
Basically, the black line under the left window is a part I've never been able to access - its the dead space resulting from two differently sized monitors.
Around the screen on the right is actually about a 1cm (1/3in ish) on the bottom and top of black border and about 2cm on the sides.
The monitor and GPU report that it is on 1920*1080, its native res, but it looks like it is at a lower res, with the text being slightly blurry as it is when you run your monitor at a res that is not native.
But I have absolutely no idea why it would do it in the OEM but not the RC?


Attached Thumbnails
Black border around screen-untitled.png  
My System SpecsSystem Spec
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23 Apr 2010   #4

 
 

Actually when I look at it now the black lines on the right are somewhat visible.
Still, how do I get rid of them?
My System SpecsSystem Spec
23 Apr 2010   #5

 

You may be describing ATI's OverScaling. Depending on which version of Catalyst you are using, the setting is not easily found.

Right Click one of the displays. Choose configure, Scaling Options. Drag control to happiness.


Attached Thumbnails
Black border around screen-capture.png   Black border around screen-captue.png  
My System SpecsSystem Spec
23 Apr 2010   #6

 
 

Casca,
Thanks for the screenies, but no luck. I can't drag that bar, as it is disabled. I never had to do any of this in the RC version, everything just worked.
I've even reinstalled Windows to see if it was just a crap install, but it wasn't that either.
Im stumped.
My System SpecsSystem Spec
23 Apr 2010   #7

 
 

Oh.My.God.
Casca, It might be that Its 5am and I've had a long day (and a longer night) but slowing down and rethinking what you showed worked.
Black border gone - it was the overscan thing.
Now that this issue is sorted, I'm going to bed - but thankyou so much for your help!
My System SpecsSystem Spec
23 Apr 2010   #8

 

Good on ya. Make all checks payable to...
My System SpecsSystem Spec
23 Apr 2010   #9

Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
 
 

Wow, thanks for your help Casca! Glad you were able to get it solved, rsjabba Let us know if you need anything else in the future.

Cheers,

Walker
Windows Outreach Team
My System SpecsSystem Spec
25 Apr 2010   #10

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

@Casca: I thought my monitor was on the fritz when I went to HDMI. Thanks for the tip!

Rep to you.
My System SpecsSystem Spec
Reply

 Black border around screen




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