Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: direct3D problem


04 Jul 2010   #1

windows 7
 
 
direct3D problem

I just installed a game and when I tried to play it, it gave me that message:



At first I thought I must have forgotten to turn them on (since the game can still be played fine in windows XP) so I open the DirectX Diagnostic Tool and turn out, none of the DirectX features were available:



How can I turn those on?


My System SpecsSystem Spec
.

04 Jul 2010   #2

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Hi

Go to this link to download the drivers for your system

Regards
My System SpecsSystem Spec
04 Jul 2010   #3

ultimate 64 sp1
 
 

your graphics chip is still supported by intel, and there are drivers available.

download and install the latest graphics drivers from intel.

install them, then install the latest directx from microsoft.

please report back to let us know how it went.
My System SpecsSystem Spec
.


04 Jul 2010   #4

windows 7
 
 

I downloaded this one, extract it and tried to installbut it told me my comp did not meet minimum requirement and quit.

So um... What now?
My System SpecsSystem Spec
04 Jul 2010   #5

ultimate 64 sp1
 
 

i'm very sorry, i gave you the wrong download link - it was for linux - silly mickey doing things too quickly

try this one - i don't know if you're 32 or 64 bit, but i assume 32...

note that the page says it's for the intel 82865G graphics controller, as per your second screenshot.
My System SpecsSystem Spec
04 Jul 2010   #6

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Hi

Try this link - you will need to download the utility and let it scan your system.
My System SpecsSystem Spec
04 Jul 2010   #7

windows 7
 
 

@mickey megabyte: the link you gave me can't be open, it always turn out to be blank 0.o

@
Lomai:
this is the result:
Quote:
Graphics Driver

Product Detected Intel® 865G
Current Driver Installed 6.01.7600.16385
An Intel device was detected but your operating system is not supported by this utility. Please visit Download Center to look for available software.


Audio Driver for Intel® Desktop Board

Product Detected
Current Driver Installed
This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>

Wireless Networking

Product Detected
Current Driver Installed
This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>

Wired Networking

Product Detected Intel(R) 82562 based Network Controller(OEM)
Current Driver Installed 8.0.47.1
Your driver is current.
So which driver do I need to download?
My System SpecsSystem Spec
04 Jul 2010   #8

ultimate 64 sp1
 
 

on the link i gave you, i see as below. i don't know why it's blank for you.

you need to select your flavour of windows 7 from the 'select an operating system' box...

i don't know which one you will need as you haven't told us which version of win 7 you use.

you need graphics drivers for the 865 family

then you'll see available drivers lower down the page.

good luck and let us know if you need more help.


Attached Thumbnails
direct3D problem-os.png  
My System SpecsSystem Spec
04 Jul 2010   #9

windows 7
 
 

When I picked my OS (windows 7 ultimate 32 bit), it gave me only one result with no download in it 0.o. It gave me a link to some support site.
My System SpecsSystem Spec
05 Jul 2010   #10

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Hi

Try this link for the driver download and make sure you have a read on the comments:

To make the driver work, you need to open up the device manager in Windows. Go the the "My Computer" icon and right-click it. When the context menu appears, click properties. From there, you should be able to open the Device manager from the left side of the window. If your having trouble finding it, then go to start and search "device manager". Click on the correct result when it appears. Once you have the device manager open, expand the "display adapters". Right click on the device and when the context menu appears, press update driver. A window will open to help you through the whole process. It will be easier if you choose to browse to the location that you save this file to. Remember to click on the .ini file because it holds the information needed to install this driver. Click next, select your driver again, and your done. It's that easy.
*this is best done under admin credentials to avoid any UAC-related issues

If that does not work - try this link

Hope this helps and keep us posted

Regards
My System SpecsSystem Spec
Reply

 direct3D problem




Thread Tools



Similar help and support threads for2: direct3D problem
Thread Forum
Solved Direct3D not working with DX 11 installed Software
How do i upgrade the direct3d of my virtualpc Virtualization
Direct3D error Graphic Cards
Direct3D 9 ALU assessment Shut Down/other Graphic Cards
New rig crashes to restart when using Direct3D BSOD Help and Support
Direct3d error Graphic Cards
Direct3D Acceleration Graphic Cards

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 09:05 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33