1920 x 1080 resolution in Windows 7 x64 not working

Birch · 12 Jul 2010

I've searched for all other similar issues but they are not relative to this one.

I installed Windows 7 x64 on my new pc. It has an i7 930 and an Gigabyte ATI HD5670, and I'm using and LED-TV LG monitor (23'', E2350V). My problem is that the monitor's maximum resolution is 1920 x 1080, and when I visit settings the maximum I can set is 1600 x 1200. I went to the Catalyst Center and set the maximum value to 1920 x 1080 but nothing happened. I installed all new drivers (the drivers for the monitor don't work with Windows 7 x64 but LG says it's plug and play and no drivers are needed).

I also connect the monitor with a VGA cable, cause the case has a weird configuration and all my HDMI cables are too big. Is that why? Please help.

The Howling Wolves · 12 Jul 2010

Maybe the HDMI being to large is the problem. Never heard of that one before.
My monitor came with both types cables so I can choose how I want it set up.
Running 1920 x 1080 settings now.

Fumz · 12 Jul 2010

Use the DVI cable that came with the monitor; not the hdmi or vga.

profdlp · 12 Jul 2010

What does it say in Device Manager for Monitor?

Birch · 13 Jul 2010

The Howling Wolves said:

Maybe the HDMI being to large is the problem. Never heard of that one before.
My monitor came with both types cables so I can choose how I want it set up.
Running 1920 x 1080 settings now.

So if I use HDMI the 1080p option will show up?

Fumz, I will try I want to use FullHD so I want 1080p...

profdlp, it's name is Generic non-PNP Monitor.

Fumz · 13 Jul 2010

Birch said:

The Howling Wolves said:

Maybe the HDMI being to large is the problem. Never heard of that one before.
My monitor came with both types cables so I can choose how I want it set up.
Running 1920 x 1080 settings now.

So if I use HDMI the 1080p option will show up?

Fumz, I will try I want to use FullHD so I want 1080p...

profdlp, it's name is Generic non-PNP Monitor.

Perhaps you'd better explain what you mean when you say your HDMI cables are, "too big?" HDMI is a standard; all HDMI cables are the same size. They're never, "too big" or "too small".

Secondly, the only difference between an HDMI cable and a DVI cable is that HDMI also carries the audio signal. Since your monitor doesn't have speakers, you don't need to use an HDMI cable, which is why I said to use the DVI. Odd things happen. Guys have posted that HDMI cables going to their monitor produced odd, and random "bad stuff". Switching to the DVI cleared it up. I have no idea why, only a few untested theories.... but... give it a shot anyway.

Birch · 13 Jul 2010

In the back of the case where PCI cards are installed the case has a weird side that goes over the pci and my hdmi cable (not the connectors, the plastic) doesn't fit (not in the output, but the case doesn't allow it to plug) . Anyway I will try DVI if it is the same. Thanks.

Fumz · 13 Jul 2010

This is the back of your case: Newegg.com - Computer Parts, PC Components, Laptop Computers, LED LCD TV, Digital Cameras and more! It looks like the back of most all cases. I can't see anything that would interfere with you plugging in an hdmi or dvi cable to your video card.

Can you elaborate?

Birch · 13 Jul 2010

Thanks a lot! I didn't know about the DVI, but I guess everyday you learn something new.

And to solve your puzzle, this is where the hdmi output is. If you could see it from an angle you would understand. I don't mind, though, if I ever need to connect an HDMI I will scratch the plastic with a razor, haha.

Thanks a lot for your help!

nikodemus · 22 Sep 2011

What should I do when I have the same problem but on laptop and it doesn't have a DVI exit? Just VGA and HDMI and I use VGA cable.