Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Graphics Card Info won't display... even with dxdiag.. help!


13 Jul 2010   #1

MS Windows 7 64-bit
 
 
Graphics Card Info won't display... even with dxdiag.. help!

First off, this guy had the exact same problem and seemed to be able to fix it (http://www.sevenforums.com/graphic-c...t-display.html) but I have different specs and can't figure out how to fix mine. I've been trying all day.. here's the problem, copied from his post (with my specs, not his):



I don't know what it is but Windows 7 doesn't recognize my graphics card for some reason....... I have scanned several times for driver updates, still nothing seems to fix my problem...





I don't know what causes this, dxdiag displays everything else properly as far as I know....





...................................................................................

Here are some more things that may help out..

Hardware ID



This shows in dxdiag when the Nvidia driver is selected but has an exclamation mark with a yellow triangle behind it and isn't working.. (hence the 'Not Available' under the DirectX Features)




This has been popping up since this whole thing started..



-----------------------------------------------------------------------------------




Now, here are some of my specs... please help!:

Operating System
MS Windows 7 64-bit

Motherboard
Manufacturer Alienware
Model m15x
Version Not Applicable
Chipset Vendor Intel
Chipset Model GM965
Chipset Revision C0
Southbridge Vendor Intel
Southbridge Model 82801HBM (ICH8-ME)
Southbridge Revision B1
BIOS
Brand Quanta
Version vX32 P3
Date 04/11/2008

Graphics
Monitor
Name on
Current Resolution 1280x800 pixels
Work Resolution 1280x800 pixels
State enabled, primary
Monitor Width 1280
Monitor Height 800
Monitor BPP 32 bits per pixel
Monitor Frequency 1 Hz
Device \\.\DISPLAY1
NVIDIA GeForce 8700M GT
GPU G84M
Device ID 10DE-0409
Revision A2
Subvendor QUANTA Computer (152D)
Technology 80 nm
Die Size 169 nmІ
Transistors 289 M
Release Date Jun 12, 2007
DirectX Support 10.0
DirectX Shader Model 4.0
OpenGL Support 3.0
BIOS Version Chip Rev
ROPs 8
Shaders 32 unified
Memory Type GDDR3
Memory 14 MB
Bus Width 128 Bit

CPU
Intel Mobile Core 2 Duo T9500
Cores 2
Threads 2
Name Intel Mobile Core 2 Duo T9500
Code Name Penryn
Package Socket P (478)
Technology 45nm
Specification Intel(R) Core(TM)2 Duo CPU T9500 @ 2.60GHz
Family 6
Extended Family 6
Model 7
Extended Model 17
Stepping 6
Revision C0
Instructions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, EM64T
Bus Speed 199.4 MHz
Rated Bus Speed 797.7 MHz
Stock Core Speed 2600 MHz
Stock Bus Speed 200 MHz
Average Temperature 58 C
Caches
L1 Data Cache Size 2 x 32 KBytes
L1 Instructions Cache Size 2 x 32 KBytes
L2 Unified Cache Size 6144 KBytes
Core 0
Core Speed 2691.3 MHz
Multiplier x 13.5
Bus Speed 199.4 MHz
Rated Bus Speed 797.7 MHz
Temperature 57 C
Thread 1
APIC ID 0
Core 1
Core Speed 2591.6 MHz
Multiplier x 13.0
Bus Speed 199.4 MHz
Rated Bus Speed 797.7 MHz
Temperature 58 C
Thread 1
APIC ID 1

My System SpecsSystem Spec
.

13 Jul 2010   #2

Windows 7 Professional x64
 
 

Try techPowerUp! :: Download TechPowerUp GPU-Z v0.4.4

Also, are you sure you've got drivers installed, your aero is disabled, that's why im wondering, or is it disabled intentionally.

Anyhow, what are you scanning drivers with? you can get drivers directly from Drivers - Download NVIDIA Drivers
Select Geforce 8M series and your system.
My System SpecsSystem Spec
13 Jul 2010   #3

MS Windows 7 64-bit
 
 

Here's the stats from that TechPowerUp..



I've tried getting drivers from Nvidia website, as well as laptopvideos2go.com, and neither have been working.

As for the aero, i don't know what that is, but i definitely didn't intentionally disable it. I figure it's just disabled since nothing else is working..
My System SpecsSystem Spec
.


13 Jul 2010   #4

Windows 7 Professional x64
 
 

Seems that you've got drivers installed, latest beta, which isn't really supposed to put on older cards than 200 and 400 series, they usually work but there's no point.

Remove your nvidia display drivers from control panel and download NVIDIA DRIVERS 197.16 WHQL
I'd never use newer drivers on older cards because they are not really updated with anything, they only cause problems.

Remember first to remove your current.
Control panel --> programs --> programs and features, scroll down to Nvidia drivers and press uninstall/change and choose remove all nvidia drivers including display.
And then after reboot, install those linked in this post.
My System SpecsSystem Spec
13 Jul 2010   #5

MS Windows 7 64-bit
 
 

no luck...

I removed nvidia display drivers, restarted it, and they were there again. so i tried again, this time it asked me to restart it so i did, and then were there again. but this time i tried to install the other one anyway and then it prompted me to restart, so i did, and now here i am with the different version of the driver and it still saying it 'has a problem'.
My System SpecsSystem Spec
13 Jul 2010   #6

Windows 7 Professional x64
 
 

What laptop are you using?

edit: aha ofc it's in your profile.. hold on

edit: Try installing these http://downloadcenter.intel.com/download.aspx?url=/18228/a08/win7_64_1512754.exe&DwnldId=18228〈=eng
My System SpecsSystem Spec
13 Jul 2010   #7

MS Windows 7 64-bit
 
 

downloading now, thanks. i remember seeing something about graphics media accelerator and i was on the intel website before trying to find the right thing to download but I couldn't... so i'm hopeful about this. we'll see how it goes..

thanks for all your help so far.
My System SpecsSystem Spec
13 Jul 2010   #8

MS Windows 7 64-bit
 
 

.... This computer does not meet the minimum requirements for installing the software. Setup will Exit.
My System SpecsSystem Spec
13 Jul 2010   #9

Windows 7 Professional x64
 
 

My System SpecsSystem Spec
13 Jul 2010   #10

MS Windows 7 64-bit
 
 

installed. now what?
My System SpecsSystem Spec
Reply

 Graphics Card Info won't display... even with dxdiag.. help!




Thread Tools



Similar help and support threads for2: Graphics Card Info won't display... even with dxdiag.. help!
Thread Forum
dxdiag showing the wrong graphics card Graphic Cards
Info on this graphics card SAPPHIRE HD7850 2GB GDDR5 Graphic Cards
need a little info about my graphics card Graphic Cards
i need help/info with my graphics card Graphic Cards
Graphics Card Info Won't Display Graphic Cards
Dxdiag won't display my Graphics card Info Hardware & Devices
Dxdiag false info? Graphic Cards

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:07 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33