Powerful Gaming Notebook shuts down during gameplay

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borgqueenx

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Usally begins with a flicker or a bit lag, and then within 3 seconds after that the screen goes black, and after the screen goes black the notebook shuts down.
Happened with many games already.

some help will be greatly appriciated.

Im running games on a MIS GX740 notebook with a i5 CPU, and a ATI HD5870 graphics card (1gb ddr5 vram).
i got 4gigs of ddr3 ram.
newest ati video driver.

thanks :)

EDIT: i have a game called timeshift, and it lags terribly, even when the game should run normal on my PC. but i tried re-installing the game dead space today, and im experiencing the same lag. This sucks real heavy, because i played dead space before on the same notebook before it crashed some time ago, and it ran real smooth.
EDIT2: shit, split second does desame to me.
 

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Windows SevenIntel Core i58GB ddR3 @ 1333mhz.Nvidia GTX 970
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Could be a pooched cooling fan. Do you
have any other programs that require heavy
lifting by your cpu or graphics card. Avivo
Photoshop, that kind of thing. Run them and see
if one or both cause your laptop to shut down.
 

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rvbfan said:
Could be a pooched cooling fan. Do you
have any other programs that require heavy
lifting by your cpu or graphics card. Avivo
Photoshop, that kind of thing. Run them and see
if one or both cause your laptop to shut down.
Click to expand...
no i dont run any other apps but games on this machine.
it has gone worse, after 1 minute the pc shuts down now when playing a game. :(
please help...

but i did a re-installation of windows and the lag is gone now.
 

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Windows SevenIntel Core i58GB ddR3 @ 1333mhz.Nvidia GTX 970
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows Seven
CPU
Intel Core i5
Motherboard
ASROCK
Memory
8GB ddR3 @ 1333mhz.
Graphics Card(s)
Nvidia GTX 970
Sound Card
external usb sound card CSL
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generic korea 27"
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1440p
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128gb ssd, 1tb hdd
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This sounds like it could be a heat issue ... download cupz and post your temps... Also make sure that you have good ventilation for your laptop...

CPUZ
 

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I agree with Tews sounds like it could be heat related.
Wouldn't hurt to get some canned air and blow out the vents and fan, and if your going to use it for gaming a cooling pad would be a great investment. Take your time and research through what's avalible and maybe read some reviews to find one that would best suit your needs. Fabe
 

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My Computer My Computer

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Windows SevenIntel Core i58GB ddR3 @ 1333mhz.Nvidia GTX 970
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows Seven
CPU
Intel Core i5
Motherboard
ASROCK
Memory
8GB ddR3 @ 1333mhz.
Graphics Card(s)
Nvidia GTX 970
Sound Card
external usb sound card CSL
Monitor(s) Displays
generic korea 27"
Screen Resolution
1440p
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128gb ssd, 1tb hdd
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I guess you should stress your hardware by playing a game and then you should test the temperature od the CPU and the GPU.
 

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Marinoprpic said:
I guess you should stress your hardware by playing a game and then you should test the temperature od the CPU and the GPU.
Click to expand...
but how. since it shuts down....
 

My Computer My Computer

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Windows SevenIntel Core i58GB ddR3 @ 1333mhz.Nvidia GTX 970
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows Seven
CPU
Intel Core i5
Motherboard
ASROCK
Memory
8GB ddR3 @ 1333mhz.
Graphics Card(s)
Nvidia GTX 970
Sound Card
external usb sound card CSL
Monitor(s) Displays
generic korea 27"
Screen Resolution
1440p
Hard Drives
128gb ssd, 1tb hdd
Internet Speed
150mb/s
Antivirus
avg
If you haven't do so already, make sure your DX files are updated.

You might want to give my Tips on Troubleshooting Game Issues a look....

5 - Update your Direct X files - Contrary to popular belief, just because Windows 7 is DX11 capable doesn’t mean it has the latest DX9 files!!! Most game issues can be fixed by simply updating the DX files
Click to expand...
BTW I love Time Shift. Great game, no issues.
 

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Custom built by me.
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Windows 10 Pro
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Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
i have the latest directx. but seriously do you really think the PC would shut down with every game when playing a minute to 5 minutes, because DX is not up-to-date?
 

My Computer My Computer

At a glance

Windows SevenIntel Core i58GB ddR3 @ 1333mhz.Nvidia GTX 970
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows Seven
CPU
Intel Core i5
Motherboard
ASROCK
Memory
8GB ddR3 @ 1333mhz.
Graphics Card(s)
Nvidia GTX 970
Sound Card
external usb sound card CSL
Monitor(s) Displays
generic korea 27"
Screen Resolution
1440p
Hard Drives
128gb ssd, 1tb hdd
Internet Speed
150mb/s
Antivirus
avg
borgqueenx said:
Marinoprpic said:
I guess you should stress your hardware by playing a game and then you should test the temperature od the CPU and the GPU.
Click to expand...
but how. since it shuts down....
Click to expand...

well study the time when it shuts down.Use program that tests temps, and than after half a minute see what temperatures are
 

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Windows 7 64 bitIntel Core 2 quad Q6600 @ stock 2.44 GB DDR2-800MSI GeForce GTX 460 Cyclone OC 768 MB
Computer Manufacturer/Model Number
Super Power
OS
Windows 7 64 bit
CPU
Intel Core 2 quad Q6600 @ stock 2.4
Motherboard
Gigabyte GA-P35-DS3
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4 GB DDR2-800
Graphics Card(s)
MSI GeForce GTX 460 Cyclone OC 768 MB
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Samsung SyncMaster 753DFX /NEW LG TV 107 cm via hdmi
Hard Drives
Seagate 160Gb
PSU
Chieftec 550W
Case
Super Power
Internet Speed
512 kb down,40kb up

My Computer My Computer

At a glance

Windows SevenIntel Core i58GB ddR3 @ 1333mhz.Nvidia GTX 970
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows Seven
CPU
Intel Core i5
Motherboard
ASROCK
Memory
8GB ddR3 @ 1333mhz.
Graphics Card(s)
Nvidia GTX 970
Sound Card
external usb sound card CSL
Monitor(s) Displays
generic korea 27"
Screen Resolution
1440p
Hard Drives
128gb ssd, 1tb hdd
Internet Speed
150mb/s
Antivirus
avg

My Computer My Computer

At a glance

Windows 10 ProIntel Core i7-4770K (3.5Ghz)32 gig Corsair Dominator Platinum (4x8Gig)Sapphire Tri-X R9 Fury
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
ah i was just looking for "check ati temperature", but GPU is the right searh term :)
thanks. will edit this post soon.
 

My Computer My Computer

At a glance

Windows SevenIntel Core i58GB ddR3 @ 1333mhz.Nvidia GTX 970
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows Seven
CPU
Intel Core i5
Motherboard
ASROCK
Memory
8GB ddR3 @ 1333mhz.
Graphics Card(s)
Nvidia GTX 970
Sound Card
external usb sound card CSL
Monitor(s) Displays
generic korea 27"
Screen Resolution
1440p
Hard Drives
128gb ssd, 1tb hdd
Internet Speed
150mb/s
Antivirus
avg
post instead of edit because i was doing other stuff...
The max temperature the card got while playing was 95 degrees while playing timeshift on highest.
But didnt shut down the pc today...
maby tommorow things will be different but can this be of any help already?
hope so...
 

My Computer My Computer

At a glance

Windows SevenIntel Core i58GB ddR3 @ 1333mhz.Nvidia GTX 970
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows Seven
CPU
Intel Core i5
Motherboard
ASROCK
Memory
8GB ddR3 @ 1333mhz.
Graphics Card(s)
Nvidia GTX 970
Sound Card
external usb sound card CSL
Monitor(s) Displays
generic korea 27"
Screen Resolution
1440p
Hard Drives
128gb ssd, 1tb hdd
Internet Speed
150mb/s
Antivirus
avg
borgqueenx said:
The max temperature the card got while playing was 95 degrees while playing timeshift on highest.
Click to expand...
HOLY SH*T!

If we didn't know it was a heat issue before, we do now!

I do want to check one more thing though:
Download and run FurMark. I bet it will crash the comp, but there is a temp monitor, so let us know the temps it reaches.

~Lordbob
 

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G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
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borgqueenx said:
i have the latest directx. but seriously do you really think the PC would shut down with every game when playing a minute to 5 minutes, because DX is not up-to-date?
Click to expand...

Lordbob75 said:
borgqueenx said:
The max temperature the card got while playing was 95 degrees while playing timeshift on highest.
Click to expand...
HOLY SH*T!

If we didn't know it was a heat issue before, we do now!

I do want to check one more thing though:
Download and run FurMark. I bet it will crash the comp, but there is a temp monitor, so let us know the temps it reaches.

~Lordbob
Click to expand...

Well according to catalyst that aint a dangerous temperature yet...its orange, but not red.

alright here is the log file of GPU temperatures....
Began at about 70 degrees, ended up with 102 degrees, it didnt shut down so i quit.
http://www.mediafire.com/?w65p12vd23c9d4g

so whats the solution now...send it to msi repair center and wait 3 weeks to get it back?
or are there more options....
 
Last edited:

My Computer My Computer

At a glance

Windows SevenIntel Core i58GB ddR3 @ 1333mhz.Nvidia GTX 970
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows Seven
CPU
Intel Core i5
Motherboard
ASROCK
Memory
8GB ddR3 @ 1333mhz.
Graphics Card(s)
Nvidia GTX 970
Sound Card
external usb sound card CSL
Monitor(s) Displays
generic korea 27"
Screen Resolution
1440p
Hard Drives
128gb ssd, 1tb hdd
Internet Speed
150mb/s
Antivirus
avg
borgqueenx said:
borgqueenx said:
i have the latest directx. but seriously do you really think the PC would shut down with every game when playing a minute to 5 minutes, because DX is not up-to-date?
Click to expand...

Lordbob75 said:
borgqueenx said:
The max temperature the card got while playing was 95 degrees while playing timeshift on highest.
Click to expand...
HOLY SH*T!

If we didn't know it was a heat issue before, we do now!

I do want to check one more thing though:
Download and run FurMark. I bet it will crash the comp, but there is a temp monitor, so let us know the temps it reaches.

~Lordbob
Click to expand...

Well according to catalyst that aint a dangerous temperature yet...its orange, but not red.

alright here is the log file of GPU temperatures....
Began at about 70 degrees, ended up with 102 degrees, it didnt shut down so i quit.
gpu-temperature.xml

so whats the solution now...send it to msi repair center and wait 3 weeks to get it back?
or are there more options....
Click to expand...
It is overheating in the extreme. You can open it up and blow it out with air if you want, or send it back and tell them the problem.

~Lordbob
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64, Mint 9Intel i5-2500k2x 4Gb Corsair VENGEANCE DDR3-1600NVidia GeForce N260GTX Twin Frozr
Computer Manufacturer/Model Number
Hera
OS
Windows 7 Ultimate x64, Mint 9
CPU
Intel i5-2500k
Motherboard
ASUS P8P67 Pro
Memory
2x 4Gb Corsair VENGEANCE DDR3-1600
Graphics Card(s)
NVidia GeForce N260GTX Twin Frozr
Sound Card
Realtek HD OnBoard Audio
Monitor(s) Displays
ASUS 24" Monitor
Screen Resolution
1920x1080
Hard Drives
G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II
PSU
Cooler Master Real Power Pro 750W
Case
Cooler Master Haf 932
Cooling
Fans
Keyboard
Razer Tarantula
Mouse
Razer Lachesis
Internet Speed
not fast enough
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