possible hdd failure?

ionbasa

ionbasa

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hello, I have a WD 2.5" 500Gb HDD, Ive had it for about 6 months(third hdd). now there is a C5 error/warning.
c5.JPG
now other than that here is a benchmark:
hd.JPG
should i be concerned?
NOw about the c5 warning, it says there are two unstable sectors, should i just defragment and then run chkdsk?
 
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It doesn't necessarily mean that the drive is going south on you, but it is an indication that there might be a problem. Defragment, run chkdsk to flag the bad sectors, and then keep an eye on it. If you start getting more bad sectors, it's probably a good idea to start saving up for a new drive.

Make sure you do a thorough backup BEFORE the defrag and chkdsk, just in case something goes wrong.
 

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Check your HD.
1) Boot DVD, & Press Shift+F10 (for command prompt)
2) Boot DVD, & http://www.sevenforums.com/tutorials/682-command-prompt-startup.html (for command prompt)
Open an command prompt.
In the command prompt, type chkdsk C: f/x/r/v and press Enter.

http://www.sevenforums.com/tutorials/433-disk-check.html?ltr=D
Check Disk - chkdsk - Vista Forums

http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic
 

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thanks for the quic responce. I will follow theog's advice and will report back with my finds.
 

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Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
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HP Pavilion g7-1350dx
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Windows 7 Ultimate SP1 x64
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Mellon Head said:
It doesn't necessarily mean that the drive is going south on you, but it is an indication that there might be a problem. Defragment, run chkdsk to flag the bad sectors, and then keep an eye on it. If you start getting more bad sectors, it's probably a good idea to start saving up for a new drive.

Make sure you do a thorough backup BEFORE the defrag and chkdsk, just in case something goes wrong.
Click to expand...

Never defrag a bad disk. you only make the problem worse.

After running a repair checkdisk, then you can defrag.
 

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MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
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HP Wireless Optical Mobile Mouse Model FHA-3410
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What the local pub, local coffee shop offers.
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Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
Never defrag a bad disk. you only make the problem worse.

After running a repair checkdisk, then you can defrag.
Click to expand...
Okay, good thing I didn't! Im on a nother computer now and will post results posibly in one hour, the Chkdsk is almost done(stage 5 takes a llllooonnnggg time)
 

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Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
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HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
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AMD Radeon HD 6520G
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IDT HD Audio
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500GB Hitachi HTS547550A9E384

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
okay, i ran chkdsk and nothing showed up, and nothing got flagged. so back in hd tune pro it says I have two sectors damaged:
error.JPG
I have not gotten a chance to download the WD utility posted above, but i will just now ;)
 

My Computer My Computer

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Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
A couple bad sectors aren't a major problem. With HDTune pro my old hard drive showed 5% of all sectors were bad and it had multiple error messages and that was six months before I had to replaced it. I'd say don't freak out because of minor problems and don't scan it to often. Running test after test nonstop will wear the HDD out. Check it again in a couple months, or when weird things start happening, to see if the problem has gotten worse. If more than one more bad sector has appeared, you might have a problem.
 

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ionbassa,

Bad sectors is definitely a problem which can cause many very annoying and serious problems. If you never write/read those sectors, then there is no problem but bad sectors especially in the area of system files which are frequently used can cause pure havoc.

Fortunately, the Microsoft check disk program will mark bad sectors as bad and will not use them after marking them. That's assuming you asked Microsoft to scan your full disk for errors.

Checkdiskbadsectorscan.png

Bad sectors is sign that your hard disk is getting ready to go. How long? Could be tomorrow, likely within next 6 months, could be 2 years from now.

I seriously recommend shopping for a new drive.

Did you run the manufacturer's diagnostic program? I would put more faith in the manufacturer's program.

The granddaddy of all hard disk test programs is SpinRite but that is not a free product.

GRC | Hard drive data recovery software  
 

My Computer My Computer

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MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
well I ran the WD utility. it says SMART is OK, but it fails the extended test:
wd.JPG
When I selected to repair the failed sectors, it says it couldn't.
any way, I do plan to by a new laptop in 2 weeks, so it should hold up until then, im not realy worried, but just unsure.
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
Didn't you say this drive was only six months old? Luckily WD's minimum warranty is 3 years and the test gave an error code. You can try contacting them and making a warranty claim, provided you still have proof of purchase.
 

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Windows 7 Professional SP1 64-bitIntel Core i5-2450M @2.5 GHz6 GB DDR3 1333MHzIntel HD 3000
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Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
well, i did buy it from best buy about 6 months ago, i dont know if i still have the receipt, unless bestbuy still has it on file? When my other hdd burned out on me i needed one right away so best buy was my only solution.
 

My Computer My Computer

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Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
Did you use cash or a credit/debit card. If you used a debit card, your bank might still have the purchase on file. If you used a credit card, whoever the card is through might also have it on file. If you save you statements, those can also be used. Not all companies will accept a statement as proof of purchase, but it doesn't hurt to try.
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 64-bitIntel Core i5-2450M @2.5 GHz6 GB DDR3 1333MHzIntel HD 3000
Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
karlsnooks said:
Mellon Head said:
It doesn't necessarily mean that the drive is going south on you, but it is an indication that there might be a problem. Defragment, run chkdsk to flag the bad sectors, and then keep an eye on it. If you start getting more bad sectors, it's probably a good idea to start saving up for a new drive.

Make sure you do a thorough backup BEFORE the defrag and chkdsk, just in case something goes wrong.
Click to expand...

Never defrag a bad disk. you only make the problem worse.

After running a repair checkdisk, then you can defrag.
Click to expand...
Whoops! I got it backwards. Thanks for catching that Karl, and thanks for the correction.
 

My Computer My Computer

At a glance

Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
your signature is my kind of signature.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.

My Computer My Computer

At a glance

Windows 7 x64 Ultimate SP1Core i7-2630QM6 GB DDR3Nvidia GT 540M / Intel HD 3000 - Optimus swit...
Computer Manufacturer/Model Number
Asus N73SV
OS
Windows 7 x64 Ultimate SP1
CPU
Core i7-2630QM
Motherboard
Intel HM 65
Memory
6 GB DDR3
Graphics Card(s)
Nvidia GT 540M / Intel HD 3000 - Optimus switching
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HD Audio (Intel Azalia/Realtek) ALC269
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LED flat panel
Screen Resolution
1920 x 1080
Hard Drives
2x Seagate Momentus 640 GB - 1,28 TB in total
Internet Speed
4 MB/256 kbps
Other Info
External HDs

WD Elements 1,5 TB
WD MyBook 500 GB

My Computer My Computer

At a glance

Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
UPDATE: well Ill be shipping my hdd tomorow to the warehouse/repair facility for WD. somewhat silly that i have to pay $5 for shipping rather than dropping it of there, the WD facility is located in Riverside, CA just a 10min drive from where I live.

right now i managed to install 7 on my older hdd, which has alot of smart failures,(after i dropped my laptop):rolleyes::o. If anyone is curious i migh upload a snippet of the bad sectors from my "backup" hdd. after visiting the WD waranty website i found out my older hdd is still under warany untill mid 2011. When my new pc arives ill retire my current one as a data/web server and will also get my older hdd replaced(the one im using now).
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 x64AMD A6-3420M APU4.0 Gb DDR3 838 MHzAMD Radeon HD 6520G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion g7-1350dx
OS
Windows 7 Ultimate SP1 x64
CPU
AMD A6-3420M APU
Memory
4.0 Gb DDR3 838 MHz
Graphics Card(s)
AMD Radeon HD 6520G
Sound Card
IDT HD Audio
Screen Resolution
1600x 900
Hard Drives
500GB Hitachi HTS547550A9E384
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