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Windows 7: CD/DVD/BRD drive missing

11 Aug 2010   #1

All Windows versions
 
 
CD/DVD/BRD drive missing

Good morning, everyone.

I've got an interesting issue. Sony VGN-NW160J with a BRD drive that does not show under Computer, does not show in the Device Manager or under disk management.

The drive functions, as I can boot off a CD/DVD.

I have cleared the upper/lower filters.

I have ran Microsoft's automated fix.

The drive is still missing. No error codes in the device manager or in the event viewer.

Anyone got any ideas?

My System SpecsSystem Spec
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11 Aug 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Couple of guesses here,

Does it show in disk manangement? Does it have a letter assigned to it?
My System SpecsSystem Spec
11 Aug 2010   #3

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Welcome to Seven Forums You might want to give the suggestion in post #4 in this thread a try .Fabe Cd\dvd drive missing! Also if you'll scroll down you'll see several simular threads you might want to take a look through.
My System SpecsSystem Spec
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11 Aug 2010   #4

All Windows versions
 
 

The drive isn't detected under the management menu. No letter is being assigned to the drive.

I tried the reg file in the link provided, no joy. Most of the threads I look thru are resolved with upper/lower filter deletion, which normally works. This one's got me stumped.
My System SpecsSystem Spec
11 Aug 2010   #5

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Quote   Quote: Originally Posted by ramp4ge View Post
The drive isn't detected under the management menu. No letter is being assigned to the drive.

I tried the reg file in the link provided, no joy. Most of the threads I look thru are resolved with upper/lower filter deletion, which normally works. This one's got me stumped.
Might want to look at this, see if any of it helps.

DVD drive and cd drive is not detected! - CD-ROM-DVD-ROM - Storage
My System SpecsSystem Spec
11 Aug 2010   #6

All Windows versions
 
 

Lots of the same there. More upper/lower filter fixes.

Small update, tho.

Event Viewer is reporting an error 7026, that the driver for cdrom, even tho it is in startup, is not loading.

If I hook up an external CDROM drive, the drive functions and receives a drive letter

The internal drive does still function flawlessly outside of Windows..

Any ideas?
My System SpecsSystem Spec
11 Aug 2010   #7

All Windows versions
 
 

Another update.

Pulled the DVD drive out of another Sony that happened to use a SATA notebook CDROM drive, and it worked flawlessly as well.

Notebook's native drive is a Panasonic UJ130A

Unfortunately the Sony I pulled the other drive from is down for an HDD replacement at the moment and I have no other machine to test this drive in.

Anyone got any idea how to delete the drivers for the UJ130A so Windows can reinitialize the drive?
My System SpecsSystem Spec
12 Aug 2010   #8

All Windows versions
 
 

Bump? Anyone? Still staring this problem in the face.

I'd hate to order another $150.00 BR-drive if this one's not dead, and since I can boot off of it I don't think it's dead.
My System SpecsSystem Spec
12 Aug 2010   #9

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Quote   Quote: Originally Posted by ramp4ge View Post
Bump? Anyone? Still staring this problem in the face.

I'd hate to order another $150.00 BR-drive if this one's not dead, and since I can boot off of it I don't think it's dead.
Sorry ramp4ge,

I'm going to see if I can get someone with more knowledge about this to help you.
My System SpecsSystem Spec
12 Aug 2010   #10

Windows 7 Professional SP1 64-bit
 
 

Have you tried the registry patch from Sony found here: Sony eSupport - VGN-NW160J - Software Updates & Drivers

You can also find your chipset driver and other drivers there, one of which (especially the chipset driver) might resolve the issue.
My System SpecsSystem Spec
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