Display Freezes When Idle

Starwind Amada · 15 Aug 2010

For some reason, if I leave my PC idle (as in not asleep) for a while the screen will be frozen for a short time when I come back. The cursor will move, but it won't be able to click on anything. It will do this for a short time before locking up completely (not moving) and then a few seconds later everything goes back to normal. This gets annoying real quick. Sometimes a message comes up saying something happened with the display, but I've never bothered to read it. It can't be a virus because I use Trend Micro, so I have no clue what's causing this.

Bump. I could use some help here.

karlsnooks · 15 Aug 2010

Amada,
Welcome to SevenForums.

We can make a better guess at your problems if you could help us out by filling in your system specs.

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HOW TO FILL OUT YOUR SYSTEM SPECS

In the line at the top of www.SevenForums.com you will see UserCP.
That is an abbreviation for User Control Panel.
Click on UserCP.
In the left-hand column, under Your Profile you will see Edit System Spec.
Click on Edit System Spec
You can copy and paste from the output of Speccy, Speccy - System Information - Free Download to fill out much of the info. Be sure to use the Other Info section of your System Specs for such info as your optical drive, your wireless adapter, your speakers, etc.

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Now I know that you don't think that Trend Micro is the source of your problem, BUT...Disable Trend Micro and see if the problem still occurs.

Starwind Amada · 16 Aug 2010

I posted my system specs.

Starwind Amada · 30 Aug 2010

Help please

karlsnooks · 30 Aug 2010

Download Microsoft Security Essentials.

Completely remove TrendMicro.
Completely remove any Firewall softare.
Completely remove any other ant-virus, anti-malware software that is running.

A. Disable your present antivirus software and firewall
B. Remove your present antivirus software
C. Download Microsoft Security Essentials.
http://www.microsoft.com/security_essentials/
D. Run Microsoft Security Essentials. Quick Scan - ~8 min on my laptop.
E. Run Microsoft Security Essentials. Full Scan - ~ 1hr 50 min on my laptop.

Problem gone?

Starwind Amada · 04 Sep 2010

I really don't want to delete a program I just paid a subscription for. Any other ideas?

Starwind Amada · 26 Sep 2010

Still having this problem. I need this fixed.

ryro04 · 29 Sep 2010

Have you tried going to the manufacture website of your PC and getting the latest display drivers?

Starwind Amada · 08 Oct 2010

ryro04 said:

Have you tried going to the manufacture website of your PC and getting the latest display drivers?

I have not. I'll try that and let you know.

Okay, I just used Driver Whiz and it said my display driver is up-to-date. However, it identified my PC as the wrong model and the correct one wasn't listed.