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Windows 7 - CD/DVD Drive not working... Please help me! |
08-16-2010
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#1 | |
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CD/DVD Drive not working... Please help me!
um hi guys, well i got windows 7 and this problem for some time now and thought windows updates would someday lead to the problem being fixed but well its still not and its been many months now, so yea i have a sony NEC Optiarc AW-G170S drive and when it is connected to my PC my PC gets all sorts of problem, when i put a disc in the drive, at the begining it kind of reads it then after a few secs the PC just freezes, sometimes i can still move the cursor but cant do anything else and it is really frustrating not being able to use discs, so yes i was wondering if there was maybe a 64 bit driver or something because when i disconect the sata cable from the drive the PC works like a charm! Please Help me!
Last edited by griffinx15; 08-16-2010 at 11:21 AM..
Reason: added plz help in title
| My System Specs | | OS Windows 7 Ultimate 64bit
Memory 2Gb of Ram DDR2
Graphics Card GeForce 8600 GTS
Monitor(s) Displays 1 Hanns G HW191D
Screen Resolution 1440 x 900
Mouse A4tech X7
Internet Speed 512k
System Manufacturer/Model Number Compaq
OS Windows 7 Ultimate x64
CPU Intel core 2 duo T 5550 @ 1.83 GHz
Motherboard Intel 965 express mobile chipset
Memory 3 GB DR 2 @ 667 MHz
Graphics Card Onboard with approx 512 MB RAM
Sound Card Onboard
Monitor(s) Displays 15"4 inch widescreen
Hard Drives 160 GB SATA WD.
Internet Speed sucks
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08-16-2010
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#3 | |
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer |
Looks like it had 64-bit compatibility with Vista, but I can't find compatibility with Windows 7.
Here is the driver support page for firmware updates: Latest downloads for SONY Optiarc DVD RW Series - Sony Optiarc America
Good luck! | | My System Specs | | System Manufacturer/Model Number Dell and Custom
OS Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU System 1: i7 2600@3.4GHz, System 2: AMD FX-4100 Zambezi 3.6G
Motherboard System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory System 1: 8GB System 2: 8GB
Graphics Card System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card System 1: onboard System 2: onboard
Monitor(s) Displays System1: Viewsonic HDMI 24"
Screen Resolution System 1: 1920x1080 System 2: 1920x1080
Case System 1: Dell System 2: Cooler Master
Hard Drives System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Internet Speed 10 MBPS
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08-16-2010
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#4 | |
MS Windows 7 Ultimate SP1 64-bit |
| | My System Specs | | System Manufacturer/Model Number Toshiba Satellite L305D laptop
OS MS Windows 7 Ultimate SP1 64-bit
CPU AMD Athlon X2 Dual-Core QL-64, 2100 Mhz, 2 Cores
Motherboard TOSHIBA Portable PC (Socket M2/S1G1)
Memory 4.0GB (2x2GB) DDR2 @ 333MHz 5-5-5-15
Graphics Card ATI Radeon 3100 Graphics (Toshiba)
Sound Card Realtek High Definition Audio
Monitor(s) Displays Generic PnP Monitor @ 1280x800
Screen Resolution 1280 x 800
Keyboard standard PS/2 Keyboard
Mouse HP Wireless Optical Mobile Mouse Model FHA-3410
Hard Drives 125.03GB Corsair CSSD-V128GB2 ATA Device (IDE)
Depending upon testing, organized as 1,2, or 3 partitions with/without a 100mb system partition at the front.
Internet Speed What the local pub, local coffee shop offers.
Other Info Optical Drives HL-DT-ST DVDRAM GSA-T50N ATA Device
Synaptics PS/2 Port TouchPad
Speakers (Realtek High Definition Audio)
Atheros AR5007EG Wireless Network Adapter
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
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08-16-2010
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#5 | |
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Quote: Originally Posted by karlsnooks  no thats not it. my drive can read media, in fact in the first seconds i can even open the files... but then it freezes my PC ... I already have installed the latest firmware... do you not know of any other way i could use my drive? | | My System Specs | | OS Windows 7 Ultimate 64bit
Memory 2Gb of Ram DDR2
Graphics Card GeForce 8600 GTS
Monitor(s) Displays 1 Hanns G HW191D
Screen Resolution 1440 x 900
Mouse A4tech X7
Internet Speed 512k
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08-16-2010
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#6 | |
MS Windows 7 Ultimate SP1 64-bit |
Go into device manager and disable the optical drive, then delete the driver for it.
Shutdown (= no power) your computer.
Power up you computer. | | My System Specs | | System Manufacturer/Model Number Toshiba Satellite L305D laptop
OS MS Windows 7 Ultimate SP1 64-bit
CPU AMD Athlon X2 Dual-Core QL-64, 2100 Mhz, 2 Cores
Motherboard TOSHIBA Portable PC (Socket M2/S1G1)
Memory 4.0GB (2x2GB) DDR2 @ 333MHz 5-5-5-15
Graphics Card ATI Radeon 3100 Graphics (Toshiba)
Sound Card Realtek High Definition Audio
Monitor(s) Displays Generic PnP Monitor @ 1280x800
Screen Resolution 1280 x 800
Keyboard standard PS/2 Keyboard
Mouse HP Wireless Optical Mobile Mouse Model FHA-3410
Hard Drives 125.03GB Corsair CSSD-V128GB2 ATA Device (IDE)
Depending upon testing, organized as 1,2, or 3 partitions with/without a 100mb system partition at the front.
Internet Speed What the local pub, local coffee shop offers.
Other Info Optical Drives HL-DT-ST DVDRAM GSA-T50N ATA Device
Synaptics PS/2 Port TouchPad
Speakers (Realtek High Definition Audio)
Atheros AR5007EG Wireless Network Adapter
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
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08-16-2010
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#7 | |
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer |
There are no drivers for this, just the firmware (I'm shocked). Does the Device Manager show the drive as working properly?
Also, I'm assuming you upgraded your OS. What did you upgrade from and did the drive work correctly then? | | My System Specs | | System Manufacturer/Model Number Dell and Custom
OS Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU System 1: i7 2600@3.4GHz, System 2: AMD FX-4100 Zambezi 3.6G
Motherboard System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory System 1: 8GB System 2: 8GB
Graphics Card System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card System 1: onboard System 2: onboard
Monitor(s) Displays System1: Viewsonic HDMI 24"
Screen Resolution System 1: 1920x1080 System 2: 1920x1080
Case System 1: Dell System 2: Cooler Master
Hard Drives System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Internet Speed 10 MBPS
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08-16-2010
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#8 | |
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Quote: Originally Posted by Lemur There are no drivers for this, just the firmware (I'm shocked). Does the Device Manager show the drive as working properly?
Also, I'm assuming you upgraded your OS. What did you upgrade from and did the drive work correctly then? Well I Installed Windows 7 after a format of my previous OS(Windows XP 32bit)
and the drive worked very well... | | My System Specs | | OS Windows 7 Ultimate 64bit
Memory 2Gb of Ram DDR2
Graphics Card GeForce 8600 GTS
Monitor(s) Displays 1 Hanns G HW191D
Screen Resolution 1440 x 900
Mouse A4tech X7
Internet Speed 512k
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08-16-2010
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#9 | |
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Quote: Originally Posted by karlsnooks Go into device manager and disable the optical drive, then delete the driver for it.
Shutdown (= no power) your computer.
Power up you computer. ill try that... | | My System Specs | | OS Windows 7 Ultimate 64bit
Memory 2Gb of Ram DDR2
Graphics Card GeForce 8600 GTS
Monitor(s) Displays 1 Hanns G HW191D
Screen Resolution 1440 x 900
Mouse A4tech X7
Internet Speed 512k
OS Windows 7 Ultimate 64bit
Memory 2Gb of Ram DDR2
Graphics Card GeForce 8600 GTS
Monitor(s) Displays 1 Hanns G HW191D
Screen Resolution 1440 x 900
Mouse A4tech X7
Internet Speed 512k
CD/DVD Drive not working... Please help me! problems? All times are GMT -5. The time now is 06:10 AM. |  |
