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Windows 7: Keyboard stopped working


21 Aug 2010   #1

Windows 7 Professional x64
 
 
Keyboard stopped working

I was typing on facebook and my keyboard stopped working - right in the middle of typing. I was typing, then I wasn't.

I rebooted and that did not work.

I uninstalled my keyboard and rebooted. It reinstalled automatically, and that didn't work.

Device Manager says it is working properly.

My keyboard is PS/2 Standard.


My System SpecsSystem Spec
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21 Aug 2010   #2

Windows 7 Professional x64
 
 

Another thing, its not just my browser, ive tried it in multiple programs.
My System SpecsSystem Spec
21 Aug 2010   #3

Windows 7 Home Premium 32-bit, BackTrack 4, Ubuntu
 
 

Hi googs64,

Do you remember anything happening as your keyboard stopped working? Anything that can help us solve this problem? Were you downloading or installing anything or playing any games or on any particular sites (besides Facebook)? It's possible that malware could have caused this, but I'd like to see if anything else could have sparked this before running any scans.

Thanks,
Harvey Meale
My System SpecsSystem Spec
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21 Aug 2010   #4

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

You haven't unplugged it or plugged it in while the computer was on have you? ('Cause you can't do that with PS/2.)

Not trying to make you feel dumb, but with USB so universally used these days it's easy to forget...
My System SpecsSystem Spec
22 Aug 2010   #5

Windows 7 Professional x64
 
 

I guess I should clarify, i'm on a laptop and it is my built-in keyboard.

I had three tabs open in Chrome. FactPile, Facebook, and an article. The first two i visit regularly. I typed a shot paragraph response in FB, highlighted a sentence, then hit backspace to erase it. That is where it stopped working. I heard nothing, there was no error messages, it just stopped.

After I posted this thread, I ran Malwarebytes overnight (I haven't figured out how to run it in safemode without a keyboard though). Found 1 object in the registry, didn't fix.
My System SpecsSystem Spec
22 Aug 2010   #6

 
 

Does the keyboard still function outside of windows? ie in the BIOS
My System SpecsSystem Spec
22 Aug 2010   #7

Windows 7 Professional x64
 
 

No it does not. I've tried to get into Safe Mode and it wasn't working then either.
My System SpecsSystem Spec
22 Aug 2010   #8

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

A student had a laptop key stuck in the down position that was preventing any other keys from being used. Carefully test each & every key for being stuck or not.
My System SpecsSystem Spec
22 Aug 2010   #9

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Another thing to try is remove the keyboard and gently clean the contacts on the ribbon cable and reinstall making sure the connector is push firmly home before snapping the clamp shut
My System SpecsSystem Spec
22 Aug 2010   #10

Windows 7 Professional x64
 
 

I pushed the keys down and wiggled the keys around... I don't know if there is more to it.

I don't know how to get to the keyboard on a laptop, unless its just picking it apart piece by piece. I'll work on it tomorrow on my day off.
My System SpecsSystem Spec
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 Keyboard stopped working




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