New external HDD won't show in "Computer'


  1. Posts : 98
    Windows 8 Pro
       #1

    New external HDD won't show in "Computer'


    Today I received a new Transcend 500 gig portable HDD. When plugged in Win quickly recognizes it and shows that it is ready. I cannot get it to appear in "Computer" and it can't be found with my file manager on my Win Home Prem x86 HP desktop. It does appear as a "StoreJet Transcend USB device" in Devices and Printers which shows it as working properly. I checked Device Manager and found no conflicts in USB ports. It appears under Disk Drives in Device Manager. I then plugged it into my Win 7 Home Prem 64 HP laptop and it instantly was recognized and shows up in both Computer and Devices and Printers and is accessible. Any suggestions how I might get it to appear and be recognized in Computer so that I can access and use it? (It has been tried in 4 different USB ports to no avail. Each of those work OK with other devices)
      My Computer


  2. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #2

    Does it show up in Disk Management :

    Start Computer Management Disk Management ??
    Attached Thumbnails Attached Thumbnails New external HDD won't show in "Computer'-disk_mgmt_aug_2010.jpg  
      My Computer


  3. Posts : 98
    Windows 8 Pro
    Thread Starter
       #3

    Not as Transcend Store Jet. Here is a screenshot of it. I suspect that Disk 1 could be it as the size is about right. I have 6 'resident' partitions as shown. Disk 1 is not one of them, of course.

    And while I have your expertise handy, the external is formatted as FAT 32. Should I reformat it to NTSF?

    Thanks for your interest and inpuit.
    Attached Thumbnails Attached Thumbnails New external HDD won't show in "Computer'-screen-shot-comp-mgmt.png  
      My Computer


  4. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #4

    Can you right click on the 465.76gb section & explore it ? Did you place anything on it when you had it connected to the other computer ?
      My Computer


  5. Posts : 17,322
    Win 10 Pro x64
       #5

    roving said:
    Not as Transcend Store Jet. Here is a screenshot of it. I suspect that Disk 1 could be it as the size is about right. I have 6 'resident' partitions as shown. Disk 1 is not one of them, of course.

    And while I have your expertise handy, the external is formatted as FAT 32. Should I reformat it to NTSF?

    Thanks for your interest and inpuit.
    How about if you give it a drive letter,

    https://www.sevenforums.com/tutorials...ndows-7-a.html
      My Computer


  6. Posts : 654
    Windows 7 Ultimate x64
       #6

    there is an option to hide empty drives, maybe you have that selected?
    Attached Thumbnails Attached Thumbnails New external HDD won't show in "Computer'-capture.png  
      My Computer


  7. MK2
    Posts : 234
    7
       #7

    derekimo said:
    roving said:
    Not as Transcend Store Jet. Here is a screenshot of it. I suspect that Disk 1 could be it as the size is about right. I have 6 'resident' partitions as shown. Disk 1 is not one of them, of course.

    And while I have your expertise handy, the external is formatted as FAT 32. Should I reformat it to NTSF?

    Thanks for your interest and inpuit.
    How about if you give it a drive letter,

    https://www.sevenforums.com/tutorials...ndows-7-a.html
    I agree with derekimo try to give it a drive letter, if the drive is empty you could format it to NTFS, I think it will receive a drive letter automatically then.

    MK2
      My Computer


  8. Posts : 98
    Windows 8 Pro
    Thread Starter
       #8

    Thanks to all that helped!! The problem was resolved and the solution was to change and assign a Drive letter to it. It was done by right clicking the name, Disk 1, and then it automatically assigned a Drive letter to it. All OK after that. Tracking it via Computer Management/Disk Management got me to the place to make the change.
      My Computer


  9. Posts : 17,322
    Win 10 Pro x64
       #9

    roving said:
    Thanks to all that helped!! The problem was resolved and the solution was to change and assign a Drive letter to it. It was done by right clicking the name, Disk 1, and then it automatically assigned a Drive letter to it. All OK after that. Tracking it via Computer Management/Disk Management got me to the place to make the change.
    Thanks for posting back with your solution, glad we could help.
      My Computer


  10. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #10

    roving said:
    Thanks to all that helped!! The problem was resolved and the solution was to change and assign a Drive letter to it. It was done by right clicking the name, Disk 1, and then it automatically assigned a Drive letter to it. All OK after that. Tracking it via Computer Management/Disk Management got me to the place to make the change.
    Good work. Another successful solution
      My Computer


 

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