New
#1
New external HDD won't show in "Computer'
Today I received a new Transcend 500 gig portable HDD. When plugged in Win quickly recognizes it and shows that it is ready. I cannot get it to appear in "Computer" and it can't be found with my file manager on my Win Home Prem x86 HP desktop. It does appear as a "StoreJet Transcend USB device" in Devices and Printers which shows it as working properly. I checked Device Manager and found no conflicts in USB ports. It appears under Disk Drives in Device Manager. I then plugged it into my Win 7 Home Prem 64 HP laptop and it instantly was recognized and shows up in both Computer and Devices and Printers and is accessible. Any suggestions how I might get it to appear and be recognized in Computer so that I can access and use it? (It has been tried in 4 different USB ports to no avail. Each of those work OK with other devices)