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Windows 7: Issues with Bluetooth mouse. Microsoft Notebook Mouse 5000

28 Aug 2010   #1

Windows 7 Ultimate x64
 
 
Issues with Bluetooth mouse. Microsoft Notebook Mouse 5000

This is really starting to annoy the hell out of me. I just picked up a Microsoft Bluetooth mouse, the Notebook 5000 mouse to be exact for my home entertainment center.

I have my PC ran to a monitor and a 55 inch Samsung LED LCD TV for watching movies etc. The problem is, the HDMI cord is run threw the wall so the PC is in another room so I cant use the normal mouse on the PC. I bought a bluetooth mouse due to the increased range but I'm having nothing but issues.

I have the Microsoft Bluetooth dongle btw, didn't come with the mouse, the mouse actually comes with no dongle.

Anyway it connects fine but if I stop using it for like an hour or whatever it disconnects and nothing I do will reconnect it unless I take my other mouse, go into bluetooth devices, delete it and readd it all over again.

WHY THE HELL does it keep doing this lol?

It's very annoying, I sit down to watch a movie and discover I cant start it without first going into the other room and readding my mouse.

I'm well within range and I've tried moving the bluetooth mouse to the same room as the PC to use it with the PC and it still does the same thing.

Help?


My System SpecsSystem Spec
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28 Aug 2010   #2

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by kdogg View Post
This is really starting to annoy the hell out of me. I just picked up a Microsoft Bluetooth mouse, the Notebook 5000 mouse to be exact for my home entertainment center.

I have my PC ran to a monitor and a 55 inch Samsung LED LCD TV for watching movies etc. The problem is, the HDMI cord is run threw the wall so the PC is in another room so I cant use the normal mouse on the PC. I bought a bluetooth mouse due to the increased range but I'm having nothing but issues.

I have the Microsoft Bluetooth dongle btw, didn't come with the mouse, the mouse actually comes with no dongle.

Anyway it connects fine but if I stop using it for like an hour or whatever it disconnects and nothing I do will reconnect it unless I take my other mouse, go into bluetooth devices, delete it and readd it all over again.

WHY THE HELL does it keep doing this lol?

It's very annoying, I sit down to watch a movie and discover I cant start it without first going into the other room and readding my mouse.

I'm well within range and I've tried moving the bluetooth mouse to the same room as the PC to use it with the PC and it still does the same thing.

Help?
It's your dongle. I have the same mouse and it works absolutely fine. I'll bet you have the USB option set to power the dongle down when unused. How's the radio in the mouse supposed to wake up a sleeping dongle?
My System SpecsSystem Spec
29 Aug 2010   #3

Windows 7 Ultimate 32x
 
 

do this:

1. Start > Right click Computer > Properties
2. Find and open device manager
3. Find your bluetooth dongle from device manager and right click it, then press properties
4. Go to the Power Management tab
5. Untick the box that says "Allow the computer to turn off this device to save power"


Enjoy
My System SpecsSystem Spec
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29 Aug 2010   #4

Windows 7 Ultimate x64
 
 

I've got:

General Advanced Driver and Details

Looked under each of them, I see nothing about "Power Management". I'm in the Device Manager panel btw. Where else might it be?
My System SpecsSystem Spec
29 Aug 2010   #5

Windows 7 Ultimate 32x
 
 

which device did you take?

could you post a screenshot of the device manager with everything expanded and post here?
My System SpecsSystem Spec
29 Aug 2010   #6

Windows 7 Ultimate x64
 
 

The one with the red arrow but I checked all three and I also checked all the tabs within them.





Ignore the "Unknown device", thats a SIL SATA card I use for flashing DVDRoms. Doesn't need a driver installed because the program I use for flashing has it's own driver so it just stays on "Unknown device".
My System SpecsSystem Spec
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 Issues with Bluetooth mouse. Microsoft Notebook Mouse 5000




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