New
#1
G19 and Plugging in USB Devices
Hello,
I had just bought a G19 keyboard for my wife, we both have windows 7. Of course we first get it, we get giddy with excitement because this looks like an awesome keyboard.
We install the software from the CD then plug it in, it works fine and operates as expected. We plug in a USB flash drive (because it says we can finally do that now) and the keyboard just stops working, i tried to rescan for hardware changes, unplug it and plug it back in.
I notice the processor usage jumps to almost 100%, and after looking at the resource monitor, it's stuck on System Interruption and doesn't go away until I reboot the machine. After that I see this problem it just happens randomly even without any devices plugged in. So I download the latest version of the software from logitech and install it. Works great again, so later I tried to plugin our camera to the keyboard, again, same problems as before, reboot and works fine.
One thing I noticed is that it's showing 2 Logitech G19's in my Device and Printers section with different sets of hardware on it.
So pretty much we cannot plugin any data related devices to the keyboard without it failing. Should I send it back or is it just not working with Data related usb devices?
Any thoughts would be great.
Thanks