Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BD Drive reads BD,DVD but not CD??

04 Sep 2010   #1
rut

Windows 7 64 bit
 
 
BD Drive reads BD,DVD but not CD??

G'Day All,
I have just compteted building a new system and have discovered my BD drive (Samsung SH-B083L 8x BD-ROM) reads Blu-Ray disks fine and DVD's fine but will not recognize CD's. Wondering if anyone has any suggestions that I might try??




I have read through the forums and this is what I have tried so far:
  • Used the regedit to get rid of lowerfilters and there were no upperfilters to remove.
  • Used the Fixit from Windows support with no luck.
  • The BD drive recognises boot disk from both Windows XP disk and Windows 2000 Professional. I am assuming one of these would be a CD and according to other forum posts this helps determine if the CD laser is malfunctioning.
  • Unistalled the drive and reinstalled the drive several times with no luck.
  • Installed another CD/DVD drive on the same system and it recognizes the same CDs that the BD drive would not.
  • Swapped cables and power cables with other drive.
From the forums I have read it sounds like a driver problem of some sort so I thought I would ask for help here.
Cheers,
Rut


My System SpecsSystem Spec
.

04 Sep 2010   #2
Carl Lawrence

Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.
 
 

It could be a faulty drive.
My System SpecsSystem Spec
04 Sep 2010   #3
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums rut. Good troubleshooting and info you gave us. The "trick" of trying a bootable CD is to see if the hardware (the optical drive itself) is at fault. The fact that the drive recognized and booted from the CD tends to point towards a software issue.

Do you have a dedicated program to play your media? What do the DVD's that work open in? You can try a clean boot to see if the CDs are now recognized. Then enable programs a few at a time until you find what is interfering with the CD playback. The 1st suspect would be a media player and/or codecs.

Try the clean boot and let us know if this allows you to read CDs. As an aside, try a music CD as well, see if it is a data CD problem only.

A Guy
My System SpecsSystem Spec
.


05 Sep 2010   #4
rut

Windows 7 64 bit
 
 

Hey Guy,

So here is the latest things I have found:
  • The drive will read cd in safe mode.
  • The drive will play audio cds in normal boot but not the data cds.
  • Just to confirm I have been using the original World of Warcraft CD as the data CD to check if the drive is working.
I have installed Cyberlink PowerDVD and the Cyberlink Blu-Ray Disk Suite that came with the BD Drive. Other than that this was a clean install and I only have windows media player.

I am wondering if i can just uninstall some of the programs and troubleshoot that way as it seems easier to me or will that not work. I don't know if I fully understand the steps to booting from a CD and then enabling programs one at a time. Is there aby good references that would guide me through it you could recommend?

Thanks in advance
Rut
My System SpecsSystem Spec
05 Sep 2010   #5
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

I'm sorry, I had this link in my post, see the words "clean boot" in blue? in any case here is the link, see if it works in a clean boot. If so then it is indeed software related. You can certainly try your method as well.

How to Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista

Let us know what you find. The ability to play music CDs in regular mode also says the hardware is almost assuredly not at fault.

A Guy
My System SpecsSystem Spec
Reply

 BD Drive reads BD,DVD but not CD??




Thread Tools





Similar help and support threads
Thread Forum
looking for a flash drive that reads jpg images fast?
I have a ton of pics on my external hard drive that I want to put on a large flash drive. I bought one of them awhile back, but I eventually returned it because it just didn't read image files very quickly.. it would take about 3 seconds to load a set of about 15 or so as I scrolled down. My...
Hardware & Devices
Windows 7 reads a Windows XP drive, then XP won't boot?
I've been using my laptop with Windows 7 with an USB to SATA adapter to read files from an XP hard drive. When I put the drive back in the XP tower, XP will not boot anymore and gives me a 7B error. Does Windows 7 alter the files on the XP drive when it reads it? Just curious if anyone else has...
General Discussion
Windows DVD Maker no longer reads my DVD drive
My Windows DVD Maker no longer shows my DVD drive E as default DVD burner. Instead, I got a "DVD burner not found" error message when I tried to burn a video to DVD. I will appreciate any help to fix this. Thanks.
General Discussion
dvd drive not burning but reads cd/dvd
sony vaio vpceb24en using MATSHITA DVD-RAM UJ890AS is not any cd or dvd but reads cd dvd, what to do :cry:
Hardware & Devices
DVD drive reads DVDs, but not CDs
Hi all, My fundamental problem is that I recently upgraded to Windows 7 Ultimate (32 bit) off of a DVD. Since this upgrade, I have been able to read any DVD (burned or not) but no CDs whatsoever. Trying it in Safe Mode only changes the icon from DVD drive to CD-ROM drive, but no change in...
Hardware & Devices
Blu ray drive reads data discs but not blu ray movies
So here is the problem I have I have an LG BH08LS20 Blu ray drive which I have used for about 4 months to play blu ray movies. I was running XP x64 with PowerDVD 7.3 which was bundled with the drive. I then started dual booting with Win 7 RC x86 with the same PowerDVD software and it still...
Media Center

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 06:32.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App