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Windows 7: BD Drive reads BD,DVD but not CD??

04 Sep 2010   #1

Windows 7 64 bit
BD Drive reads BD,DVD but not CD??

G'Day All,
I have just compteted building a new system and have discovered my BD drive (Samsung SH-B083L 8x BD-ROM) reads Blu-Ray disks fine and DVD's fine but will not recognize CD's. Wondering if anyone has any suggestions that I might try??

I have read through the forums and this is what I have tried so far:
  • Used the regedit to get rid of lowerfilters and there were no upperfilters to remove.
  • Used the Fixit from Windows support with no luck.
  • The BD drive recognises boot disk from both Windows XP disk and Windows 2000 Professional. I am assuming one of these would be a CD and according to other forum posts this helps determine if the CD laser is malfunctioning.
  • Unistalled the drive and reinstalled the drive several times with no luck.
  • Installed another CD/DVD drive on the same system and it recognizes the same CDs that the BD drive would not.
  • Swapped cables and power cables with other drive.
From the forums I have read it sounds like a driver problem of some sort so I thought I would ask for help here.

My System SpecsSystem Spec
04 Sep 2010   #2
Carl Lawrence

Dual-boot: Windows 7 HP 32-bit SP1 & Windows XP Pro 32-bit SP2.

It could be a faulty drive.
My System SpecsSystem Spec
04 Sep 2010   #3
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1

Welcome to Seven Forums rut. Good troubleshooting and info you gave us. The "trick" of trying a bootable CD is to see if the hardware (the optical drive itself) is at fault. The fact that the drive recognized and booted from the CD tends to point towards a software issue.

Do you have a dedicated program to play your media? What do the DVD's that work open in? You can try a clean boot to see if the CDs are now recognized. Then enable programs a few at a time until you find what is interfering with the CD playback. The 1st suspect would be a media player and/or codecs.

Try the clean boot and let us know if this allows you to read CDs. As an aside, try a music CD as well, see if it is a data CD problem only.

A Guy
My System SpecsSystem Spec
05 Sep 2010   #4

Windows 7 64 bit

Hey Guy,

So here is the latest things I have found:
  • The drive will read cd in safe mode.
  • The drive will play audio cds in normal boot but not the data cds.
  • Just to confirm I have been using the original World of Warcraft CD as the data CD to check if the drive is working.
I have installed Cyberlink PowerDVD and the Cyberlink Blu-Ray Disk Suite that came with the BD Drive. Other than that this was a clean install and I only have windows media player.

I am wondering if i can just uninstall some of the programs and troubleshoot that way as it seems easier to me or will that not work. I don't know if I fully understand the steps to booting from a CD and then enabling programs one at a time. Is there aby good references that would guide me through it you could recommend?

Thanks in advance
My System SpecsSystem Spec
05 Sep 2010   #5
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1

I'm sorry, I had this link in my post, see the words "clean boot" in blue? in any case here is the link, see if it works in a clean boot. If so then it is indeed software related. You can certainly try your method as well.

How to Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista

Let us know what you find. The ability to play music CDs in regular mode also says the hardware is almost assuredly not at fault.

A Guy
My System SpecsSystem Spec

 BD Drive reads BD,DVD but not CD??

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