Bluetooth


  1. giorgio8090
    Posts : 6
    Windows 7 64 bit
       New #1

    Bluetooth


    I just bought a Dell Studio 15 with internal bluetooth, great pc and everything but im having some problems with the Bluetooth.

    When i first got the computer the bluetooth was working fine. But later when i went to look for it to transfer some pics to my e71 ... it wasn't there anymore ...

    I have tried about everything ... looked in BIOS to see if it was activated, i couldn't find anything ... it wasnt there. I installed windows mobile ... it didnt detect any unrecognized drivers.

    Once again ... i have tried almost everything ...

    Is there anybody that can maybe give a step by step to diagnose whats going on (if is a hardware or software problem) or have a solution to this problem.

    I really appreciate your help.

    Giorgio
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  3. josef613
    Posts : 236
    Windows 7 Ultimate 32-Bit
       New #2

    have you right clicked the bluetooth icon in the system tray to see if the adapter is visible?
    I know, a noobish question, but could be it..
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  4. giorgio8090
    Posts : 6
    Windows 7 64 bit
    Thread Starter
       New #3

    thats the problem ... it not in the systems tray ... its not anywhere.
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  6. Airbot
    Posts : 18,404
    Windows 7 Ultimate x64 SP1
       New #4

    Checked in Services and task scheduler to see if Bluetooth Support Service/task isn't disabled?
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  7. giorgio8090
    Posts : 6
    Windows 7 64 bit
    Thread Starter
       New #5

    what i found was the "UnistallDeviceTask", which is in the Bluetooth folder.
    the stautus is "Running" but is shows that it has never been run before,
    how has it never been run if its running.
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  8. Airbot
    Posts : 18,404
    Windows 7 Ultimate x64 SP1
       New #6

    What about in Services? Did you check in there to see if Blutooth Support Service is disabled?

    What's the status in Services of:

    Bluetooth Support Service
    Remote Procedure Call (RPC)
    RPC Endpoint Mapper
    DCOM Server Process launcher
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  10. giorgio8090
    Posts : 6
    Windows 7 64 bit
    Thread Starter
       New #7

    Bluetooth Support Service
    Started

    Remote Procedure Call (RPC)
    Started

    RPC Endpoint Mapper
    Started

    DCOM Server Process launcher
    Started
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  11. giorgio8090
    Posts : 6
    Windows 7 64 bit
    Thread Starter
       New #8

    What do i do????
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  12. Airbot
    Posts : 18,404
    Windows 7 Ultimate x64 SP1
       New #9

    If they're all set to Automatic and started, not sure what the problem could be if it worked before.

    Could run sfc/scannow with an elevated cmd prompt to see if you have any system file corruption that's interfering, but it's a long shot.

    SFC /SCANNOW Command - System File Checker

    Be aware that if you have any third party themes applied to your system, sfc/scannow will get rid of it.
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  13. giorgio8090
    Posts : 6
    Windows 7 64 bit
    Thread Starter
       New #10

    ok ... i completed the scan ...
    it said that its all OK ...

    what can i do next???
      My Computer
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