Quote: Originally Posted by Dragon7
I have a 2.5 inch SATA external hard drive (100GB) in a "NexStar CX" case it works fine under XP machines but lose connection on widows 7 computers!
If I try to use it on a computer that has windows 7 installed it loads but when I browse inside of it the hard drive it makes a clicking noise and just lose connection after about a second or 2 it is running again(Almost like the HDD was unpledged and plugged back in).
3.5-inch SATA and IDE External hard drives work fine on my windows 7(x64) machine, It’s just my 2.5-inch SATA that is giving problems.
The hard drive works fine on XP, right now I have it plugged into an XP machine and shared over the network and everything works fine but if I try to plug it into my windows 7 computer directly it just keeps loosing connection (Had the same problem on other Windows 7 machines)
I have tried going to Power Options >> Advanced Settings and disabled “USB selective suspend settings”. This helped make the hard drive run longer before losing connection but the hard drive still randomly loses connection!
Any help or ideas would be appreciated.
Did the hard drive come with any software? Did you install a driver
for it or let windows find and install one automatically?
I had similar issues with a Seagate freeagent not operating on Windows 7. The only way I was able to fix the issue was to disable automatic updates for drivers
, uninstall the drivers 7 installed, install the driver for the external from the manufacture's website and rebooted. After that I plugged it in and it worked perfectly.
Also, not to sound redundant or doubt your expertise, but did you try all of the usb ports on the computer? And since it's a 2.5", did it come with a two-usb cable to provide extra power to the drive. Don't ask me why, but Windows 7 for me always seemed to have trouble with big devices requiring more power than normal being plugged into one slot.
Keep me updated. I'm happy to help!