Microsoft Lifecam vx-5500

whitepanda · 14 Sep 2010

I tried to install the lifecam software on computer 1, which works perfect.
then when i tried to install the webcam on another computer too, both with windows 7, i get this error

Anyone can help

, both computer was installed lifecam directly downloaded from microsoft website, but it works on one computer not another one

mindinka · 14 Sep 2010

Hi whitepanda!
As you can see it's a driver problem, first of all go to Device Manager (right click Computer icon, select Mange, select Device Manager) and check for ! mark (yellow color) if it's there click on it and remove driver, and try to install the driver again, is it just driver or the whole application?

Orbital Shark · 14 Sep 2010

mindinka said:

Hi whitepanda!
As you can see it's a driver problem, first of all go to Device Manager (right click Computer icon, select Mange, select Device Manager) and check for ! mark (yellow color) if it's there click on it and remove driver, and try to install the driver again, is it just driver or the whole application?

A good idea :)

To expand on it a bit, check the 'Delete the driver software for this device' box as that will force Windows to completely re-install brand new drivers.

Hope it helps :)

OS