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Windows 7: Microsoft Lifecam vx-5500


14 Sep 2010   #1

win 7 64 bit
 
 
Microsoft Lifecam vx-5500

I tried to install the lifecam software on computer 1, which works perfect.
then when i tried to install the webcam on another computer too, both with windows 7, i get this error

Anyone can help , both computer was installed lifecam directly downloaded from microsoft website, but it works on one computer not another one




Attached Thumbnails
Microsoft Lifecam vx-5500-image.jpg  
My System SpecsSystem Spec
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14 Sep 2010   #2

windows 7 Pro x64
 
 

Hi whitepanda!
As you can see it's a driver problem, first of all go to Device Manager (right click Computer icon, select Mange, select Device Manager) and check for ! mark (yellow color) if it's there click on it and remove driver, and try to install the driver again, is it just driver or the whole application?
My System SpecsSystem Spec
14 Sep 2010   #3

 
 

Quote   Quote: Originally Posted by mindinka View Post
Hi whitepanda!
As you can see it's a driver problem, first of all go to Device Manager (right click Computer icon, select Mange, select Device Manager) and check for ! mark (yellow color) if it's there click on it and remove driver, and try to install the driver again, is it just driver or the whole application?
A good idea

To expand on it a bit, check the 'Delete the driver software for this device' box as that will force Windows to completely re-install brand new drivers.

Microsoft Lifecam vx-5500-capture.png

Hope it helps


OS


My System SpecsSystem Spec
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 Microsoft Lifecam vx-5500




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