Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Canon PIXMA MX700 Printer


14 Sep 2010   #1

Windows 7 Home Premium x64
 
 
Canon PIXMA MX700 Printer

My Canon PIXMA MX700 Printer isn't functioning as a network printer. During installation of it as a network printer, what it does is say "Communicating with printer." for a while and
then it says "The printer in the network could not be detected
automatically. Set the IP address of the printer to be connected." And no
matter what I select it starts over with "Communicating with printer." I corresponded with Canon via email, but in the end they just said to call their technical support. The printer is wired into the modem and plugged into the computer via USB, so I don't get the problem.


My System SpecsSystem Spec
.

14 Sep 2010   #2

Windows 7 Ult, Windows 8.1 Pro,
 
 

On my Canon MX870 I use the wireless connection but there is also an eithernet port. I believe what you are seeing is the wireless wizard attempting to connect wirelessly to the printer.

If you are using the wired or wireless connection you should not need to use the USB connection on the printer. Perhaps this has something to do with the problem?

Does the printer show up on the Windows 7 network map? Does it show as being connected in the routers settings?
My System SpecsSystem Spec
14 Sep 2010   #3

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by chev65 View Post
On my Canon MX870 I use the wireless connection but there is also an eithernet port. I believe what you are seeing is the wireless wizard attempting to connect wirelessly to the printer.

If you are using the wired or wireless connection you should not need to use the USB connection on the printer. Perhaps this has something to do with the problem?

Does the printer show up on the Windows 7 network map? Does it show as being connected in the routers settings?
If I unplug the USB cord, it stays at the Printer Connection window.
My System SpecsSystem Spec
.


14 Sep 2010   #4

Windows 7 Ult, Windows 8.1 Pro,
 
 

Apparently the USB is only required for the initial set up of the printer.

I did find an add on tool from Canon that is supposed to make the installation with Windows 7 work better.
PIXMA MX700

There is also an updated firmware for Windows 7 that might help, dated 8/5/10 version 1.080.

Canon U.S.A. : Support & Drivers : PIXMA MX700

One other problem I noticed is that your default gateway isn't showing up correctly in the ipconfig read out for the MX700
(43)Mode. . . . . . . . . . . . . : Auto
(44)IP Address. . . . . . . . . . : 192.168.1.123 < IP looks ok here
(45)Subnet Mask . . . . . . . . . : 255.255.255.0
(46)Default Gateway . . . . . . . : 0.0.0.0 <should be 192.168.0.1
My System SpecsSystem Spec
14 Sep 2010   #5

Windows 7 Home Premium x64
 
 

Here's the network information:

========================================
Network Information
========================================

----------------------------------------
General Info.
----------------------------------------
(01)Date. . . . . . . . . . . . . . . . . : 2010/Sep/14 16:56:31
(02)Model . . . . . . . . . . . . . . . . : Canon MX700 series Printer
(03)Printer . . . . . . . . . . . . . : Canon MX700 series Printer
(05)Scanner . . . . . . . . . . . . . : N/A
(06)Card Slot . . . . . . . . . . . . : Not mapped
(07)Fax . . . . . . . . . . . . . . . : USB FAX


----------------------------------------
Application Info.
----------------------------------------
(11)Port Name . . . . . . . . . . . . . . : USB002
(14)Application Name. . . . . . . . . . . : Canon IJ Network Setup; Set Printer IP Address(Wired)
(15)Application Version . . . . . . . . . : 2.5.5.0
(16)Printer . . . . . . . . . . . . . . . : Canon MX700 series Printer

----------------------------------------
NIC Info.
----------------------------------------
(21)Printer . . . . . . . . . . . . . . . : Canon MX700 series Printer
(22)Firmware Version. . . . . . . . . . . : 1.110

Wired LAN
(40)Wired LAN Enabled . . . . . . : YES
(41)MAC Address . . . . . . . . . : 00-00-85-CE-D1-FE

(42)Link Status . . . . . . . . . : Inactive

TCP/IP
(43)Mode. . . . . . . . . . . . . : Auto
(44)IP Address. . . . . . . . . . : 192.168.1.123
(45)Subnet Mask . . . . . . . . . : 255.255.255.0
(46)Default Gateway . . . . . . . : 0.0.0.0

(47)Admin Password ON . . . . . . . . . . : YES
Printer Access Control
(48)MAC Address Enable. . . . . . : NO
(49)IP Address Enable . . . . . . : NO
(50)Device Status . . . . . . . . . . . . : Available
Printer User Name
(52)Wired Name. . . . . . . . . . :
(53)Card Slot Enable. . . . . . . . . . . : YES
(54)Default Name. . . . . . . . . . . : 000000CED1FE\canon_memory

----------------------------------------
PC Info.
----------------------------------------
(61)SSID Info.
Wireless adapter Name . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
SSID. . . . . . . . . . . . . . . . . : lucas

(62)IP Configuration Info.
Windows IP Configuration

Host Name . . . . . . . . . . . . : Yutsi-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : chn.comcast.net

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : chn.comcast.net
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 70-1A-04-88-E4-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ca5:669:2c88:4ad5%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, September 14, 2010 4:01:19 PM
Lease Expires . . . . . . . . . . : Tuesday, September 14, 2010 5:31:20 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 225450500
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-A1-11-88-00-25-64-74-B8-FF
DNS Servers . . . . . . . . . . . : 68.87.64.150
68.87.75.198
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : chn.comcast.net
Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : 00-25-64-74-B8-FF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e990:650c:7bd9:2a70%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, September 14, 2010 4:01:18 PM
Lease Expires . . . . . . . . . . : Tuesday, September 14, 2010 5:31:18 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 234890596
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-A1-11-88-00-25-64-74-B8-FF
DNS Servers . . . . . . . . . . . : 68.87.64.150
68.87.75.198
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Gbridge Virtual Private Network Adapter
Physical Address. . . . . . . . . : 02-50-F2-CE-82-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8c95:17d8:3cfb:7f1%14(Preferred)
IPv4 Address. . . . . . . . . . . : 10.239.108.10(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Lease Obtained. . . . . . . . . . : Tuesday, September 14, 2010 4:01:28 PM
Lease Expires . . . . . . . . . . : Wednesday, September 15, 2010 4:01:27 PM
Default Gateway . . . . . . . . . : 10.239.255.254
DHCP Server . . . . . . . . . . . : 10.239.255.254
DHCPv6 IAID . . . . . . . . . . . : 419582194
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-A1-11-88-00-25-64-74-B8-FF
DNS Servers . . . . . . . . . . . : 10.239.255.254
NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter VMware Network Adapter VMnet1:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet1
Physical Address. . . . . . . . . : 00-50-56-C0-00-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c578:59dc:892f:2daf%17(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.71.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 637554774
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-A1-11-88-00-25-64-74-B8-FF
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter VMware Network Adapter VMnet8:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VMware Virtual Ethernet Adapter for VMnet8
Physical Address. . . . . . . . . : 00-50-56-C0-00-08
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::612e:e901:b1aa:3efd%18(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.110.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 654331990
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-A1-11-88-00-25-64-74-B8-FF
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{19B8322B-3766-4B26-AAAE-06E39099B26A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F21C91A5-F8BC-4AE0-A07D-5AB9511DFCB0}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{64E4A2BE-61F3-4E47-910E-DB735ECE82A3}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.chn.comcast.net:

Connection-specific DNS Suffix . : chn.comcast.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.3%19(Preferred)
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.4%19(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 68.87.64.150
68.87.75.198
NetBIOS over Tcpip. . . . . . . . : Disabled

========================================
My System SpecsSystem Spec
14 Sep 2010   #6

Windows 7 Enterprise x64 SP1, Ubuntu 11.04 x64
 
 

The instructions I found here seem pretty clear:

Canon U.S.A. : Support & Drivers : PIXMA MX700

Look at the Network Setup Guide. It worked for me on my MX700.
My System SpecsSystem Spec
15 Sep 2010   #7

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by WiFi Ed View Post
The instructions I found here seem pretty clear:

Canon U.S.A. : Support & Drivers : PIXMA MX700

Look at the Network Setup Guide. It worked for me on my MX700.
That guide doesn't help solve my problem
My System SpecsSystem Spec
23 Nov 2010   #8

Windows 7 Professional x64
 
 
Canon PIXMA MX700 Printer

Either connect the printer directly to a computer and let the computer act as a print server, or use a wired or wireless connection to a router. Not directly to a modem, and not any of the above in combination.
My System SpecsSystem Spec
Reply

 Canon PIXMA MX700 Printer




Thread Tools




Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:15 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33