Reset Virtual com port assignment

Kooldog · 19 Sep 2010

Hi all

I have a Dell Inspiron 1420 which does not have a serial port. O/S = Windows 7 running on 32bit configuration. As my work requires the use of a serial port, I purchased this item, ATEN USB to serial port hardware convertor. This works great except this ..

Each time I plug in this ATEN device onto my USB port, the O/S recognise it and load in the appropriate driver. However the serial port it assign to keep on changing. eg yesterday it assign to com port 5, today it assign to com port 6, etc.. The com port number keeps on changing !! and my program that uses the serial port required a static com port number.

Question.

How do I assign a fixed com port number to this device or can I reset the assignment com port value . If YES, how and any programs available to perform this tasks.

Many thanks and appreciate feedback from you ..

Anak · 20 Sep 2010

Hi! Kooldog, welcome to W7F :)

It would help if you could supply the model number of your ATEN.

The ones I've seen either have a manual button on the side or its done with the software already supplied with the unit. Look for "Randomize port" Uncheck it.

There should be more information on the Disk, see read.me file

And it would help if you could finish filling out your system specs.

Kooldog · 20 Sep 2010

Hi, Anak

Many thanks for your feedback.
The ATEN USB to serial model is just UC-232A. I do not have the software CD ..just the hardware cable only. Apart from this, where / how do I get to access the "Randomize port" settings ? It is not on my screen nor under properties of this device. Please advise ..

Thanks

Anak · 20 Sep 2010

Kooldog said:

Hi, Anak

Many thanks for your feedback.
The ATEN USB to serial model is just UC-232A. I do not have the software CD ..just the hardware cable only. Apart from this, where / how do I get to access the "Randomize port" settings ? It is not on my screen nor under properties of this device. Please advise ..

Thanks

Your welcome.

Good News, I found your model at ATENS:
The Leading KVM Switch Solutions Provider, ATEN

Bad News, You don't have the Disk or the manual, and the settings for the ports would be located within the installed program.

What you can try to do is go to the link provided. You can download the manual, and driver there.

Install the driver and see if it presents you with a program that will allow you to stop the randomizing ports.

If that driver pack doesn't include a Graphical User Interface you'll have to order a software CD from ATENS.

In the meantime I'll keep looking.