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Windows 7: Memory Error Issue

21 Sep 2010   #11
Wishmaster

Windows 7 Home Premium 64bit
 
 

I agree this would be a issue with MJ itself, and not the systems fault.

You do not have the PageFile disabled do you?


"The instruction at 0X...... referenced memory at 0X..... . The memory could not be read" Sounds It as if MJ is attempting to write and/or read from memory that is outside its allocated range for whatever reason generating the error.


You may want to try contacting customer support and have them send you a fresh copy of the MJupdate.
Uninstall the current version, and install the new one they give you.


My System SpecsSystem Spec
.
21 Sep 2010   #12
smarteyeball

 
 

Quote   Quote: Originally Posted by Wishmaster View Post


"The instruction at 0X...... referenced memory at 0X..... . The memory could not be read" Sounds It as if MJ is attempting to write and/or read from memory that is outside its allocated range for whatever reason generating the error.

+1

Bad programming.
My System SpecsSystem Spec
21 Sep 2010   #13
nailgunner

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Wishmaster View Post
I agree this would be a issue with MJ itself, and not the systems fault.

You do not have the PageFile disabled do you?


"The instruction at 0X...... referenced memory at 0X..... . The memory could not be read" Sounds It as if MJ is attempting to write and/or read from memory that is outside its allocated range for whatever reason generating the error.


You may want to try contacting customer support and have them send you a fresh copy of the MJupdate.
Uninstall the current version, and install the new one they give you.
Thanks for the input. I have windows managing the PageFile, so it is active. I have un and re installed the MJ a few times during this issue. The reinstall is done automatically when you plug the device in. As a side note, this is also how they put through updates, with no notice or option. The device does not even let you run an older version, as soon as you try, it forces the update through, so after the uninstalls, I have the latest update.
My System SpecsSystem Spec
.

21 Sep 2010   #14
nailgunner

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by smarteyeball View Post
Quote   Quote: Originally Posted by Wishmaster View Post


"The instruction at 0X...... referenced memory at 0X..... . The memory could not be read" Sounds It as if MJ is attempting to write and/or read from memory that is outside its allocated range for whatever reason generating the error.

+1

Bad programming.
In your opinion then, as long as I'm happy with how the device is working, that I should be safe running the device as is?
My System SpecsSystem Spec
21 Sep 2010   #15
Keiichi25

Windows 7 Ultimate x64 and Home Premium x64
 
 

There have been some varying reports with Magic Jack, so there is a possibility that MJ will have some weird quirks.

Just out of curiosity, are you dead set on MJ, or willing to use other kinds of VOIP services?
My System SpecsSystem Spec
21 Sep 2010   #16
nailgunner

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Keiichi25 View Post
There have been some varying reports with Magic Jack, so there is a possibility that MJ will have some weird quirks.

Just out of curiosity, are you dead set on MJ, or willing to use other kinds of VOIP services?
Pretty dead set. There have been TOO many quirks with it lately, but nothing big. I'm getting good quality with my setup, and after the initial $20 for the device, you can't beat $20 a year for phone service. Unless of course I have to keep buying a new device. But after 10 months of use, I'm basically happy.
My System SpecsSystem Spec
21 Sep 2010   #17
smarteyeball

 
 

Apart from the shutdown/reboot bug - If the majority of the time it's functioning fine, you should be good to go.

Prior to shutdown, have you tried killing the associated process in Taskmanager?
My System SpecsSystem Spec
21 Sep 2010   #18
nailgunner

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by smarteyeball View Post
Apart from the shutdown/reboot bug - If the majority of the time it's functioning fine, you should be good to go.

Prior to shutdown, have you tried killing the associated process in Taskmanager?
Yea, I tried that with no success. If the device is unplugged, and I reboot, no error. But with just stopping the process the error is still there.
My System SpecsSystem Spec
21 Sep 2010   #19
nailgunner

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by nailgunner View Post
Quote   Quote: Originally Posted by smarteyeball View Post
Apart from the shutdown/reboot bug - If the majority of the time it's functioning fine, you should be good to go.

Prior to shutdown, have you tried killing the associated process in Taskmanager?
Yea, I tried that with no success. If the device is unplugged, and I reboot, no error. But with just stopping the process the error is still there.
That didn't make sense, so I tried it "again" and stopped the process and rebooting did make the error go away. I have tried a whole bunch of stuff over the last few days, including stopping the process a few times, but I may not have rebooted right after, because that does have the same effect as unplugging the device.
My System SpecsSystem Spec
21 Sep 2010   #20
smarteyeball

 
 

Have you tried their support? magicJack - Tech Chat Knowledgebase/FAQ

It sounds like that killing the process isn't sufficient enough to signal to 7 that device is 'done', so as far as 7 is concerned it's still 'active', hence the crash.

Quote   Quote: Originally Posted by nailgunner View Post

That didn't make sense, so I tried it "again" and stopped the process and rebooting did make the error go away. I have tried a whole bunch of stuff over the last few days, including stopping the process a few times, but I may not have rebooted right after, because that does have the same effect as unplugging the device.
If you kill the process and don't reboot/shutdown straight away, there's a fair chance that the process is re-starting.
My System SpecsSystem Spec
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