Memory Error Issue

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  1. Posts : 4,517
    Windows 7 Home Premium 64bit
       #11

    I agree this would be a issue with MJ itself, and not the systems fault.

    You do not have the PageFile disabled do you?


    "The instruction at 0X...... referenced memory at 0X..... . The memory could not be read" Sounds It as if MJ is attempting to write and/or read from memory that is outside its allocated range for whatever reason generating the error.


    You may want to try contacting customer support and have them send you a fresh copy of the MJupdate.
    Uninstall the current version, and install the new one they give you.
      My Computer


  2. Posts : 12,364
    8 Pro x64
       #12

    Wishmaster said:


    "The instruction at 0X...... referenced memory at 0X..... . The memory could not be read" Sounds It as if MJ is attempting to write and/or read from memory that is outside its allocated range for whatever reason generating the error.

    +1

    Bad programming.
      My Computer


  3. Posts : 116
    Windows 7 Home Premium 64 bit
    Thread Starter
       #13

    Wishmaster said:
    I agree this would be a issue with MJ itself, and not the systems fault.

    You do not have the PageFile disabled do you?


    "The instruction at 0X...... referenced memory at 0X..... . The memory could not be read" Sounds It as if MJ is attempting to write and/or read from memory that is outside its allocated range for whatever reason generating the error.


    You may want to try contacting customer support and have them send you a fresh copy of the MJupdate.
    Uninstall the current version, and install the new one they give you.
    Thanks for the input. I have windows managing the PageFile, so it is active. I have un and re installed the MJ a few times during this issue. The reinstall is done automatically when you plug the device in. As a side note, this is also how they put through updates, with no notice or option. The device does not even let you run an older version, as soon as you try, it forces the update through, so after the uninstalls, I have the latest update.
      My Computer


  4. Posts : 116
    Windows 7 Home Premium 64 bit
    Thread Starter
       #14

    smarteyeball said:
    Wishmaster said:


    "The instruction at 0X...... referenced memory at 0X..... . The memory could not be read" Sounds It as if MJ is attempting to write and/or read from memory that is outside its allocated range for whatever reason generating the error.

    +1

    Bad programming.
    In your opinion then, as long as I'm happy with how the device is working, that I should be safe running the device as is?
      My Computer


  5. Posts : 465
    Windows 7 Ultimate x64 and Home Premium x64
       #15

    There have been some varying reports with Magic Jack, so there is a possibility that MJ will have some weird quirks.

    Just out of curiosity, are you dead set on MJ, or willing to use other kinds of VOIP services?
      My Computer


  6. Posts : 116
    Windows 7 Home Premium 64 bit
    Thread Starter
       #16

    Keiichi25 said:
    There have been some varying reports with Magic Jack, so there is a possibility that MJ will have some weird quirks.

    Just out of curiosity, are you dead set on MJ, or willing to use other kinds of VOIP services?
    Pretty dead set. There have been TOO many quirks with it lately, but nothing big. I'm getting good quality with my setup, and after the initial $20 for the device, you can't beat $20 a year for phone service. Unless of course I have to keep buying a new device. But after 10 months of use, I'm basically happy.
      My Computer


  7. Posts : 12,364
    8 Pro x64
       #17

    Apart from the shutdown/reboot bug - If the majority of the time it's functioning fine, you should be good to go.

    Prior to shutdown, have you tried killing the associated process in Taskmanager?
      My Computer


  8. Posts : 116
    Windows 7 Home Premium 64 bit
    Thread Starter
       #18

    smarteyeball said:
    Apart from the shutdown/reboot bug - If the majority of the time it's functioning fine, you should be good to go.

    Prior to shutdown, have you tried killing the associated process in Taskmanager?
    Yea, I tried that with no success. If the device is unplugged, and I reboot, no error. But with just stopping the process the error is still there.
      My Computer


  9. Posts : 116
    Windows 7 Home Premium 64 bit
    Thread Starter
       #19

    nailgunner said:
    smarteyeball said:
    Apart from the shutdown/reboot bug - If the majority of the time it's functioning fine, you should be good to go.

    Prior to shutdown, have you tried killing the associated process in Taskmanager?
    Yea, I tried that with no success. If the device is unplugged, and I reboot, no error. But with just stopping the process the error is still there.
    That didn't make sense, so I tried it "again" and stopped the process and rebooting did make the error go away. I have tried a whole bunch of stuff over the last few days, including stopping the process a few times, but I may not have rebooted right after, because that does have the same effect as unplugging the device.
      My Computer


  10. Posts : 12,364
    8 Pro x64
       #20

    Have you tried their support? magicJack - Tech Chat Knowledgebase/FAQ

    It sounds like that killing the process isn't sufficient enough to signal to 7 that device is 'done', so as far as 7 is concerned it's still 'active', hence the crash.

    nailgunner said:

    That didn't make sense, so I tried it "again" and stopped the process and rebooting did make the error go away. I have tried a whole bunch of stuff over the last few days, including stopping the process a few times, but I may not have rebooted right after, because that does have the same effect as unplugging the device.
    If you kill the process and don't reboot/shutdown straight away, there's a fair chance that the process is re-starting.
      My Computer


 
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