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Windows 7: Display problems with Belkin Hi-Speed USB Dockstation

21 Sep 2010   #1

Windows 7 64-bit
Display problems with Belkin Hi-Speed USB Dockstation

I am attempting to dock an Acer Aspire 5723Z laptop running Windows 7 64-bit into the Belkin Hi-Speed USB 2.0 Dockstation Model # FSU216 which the supplier provided with the laptop as being compatible.

When the devices are connected, the (Edge10 GB19XX) monitor display switches off when I close the laptop. The screen resolution does not always readjust.

In Devices in Control Panel under Unspecified it says IEEE-1284 controller USB hub – ‘Needs troubleshooting’.
If I right click and click ‘troubleshoot’ it says the driver is not installed. When I click ‘apply this fix’ it tells me the driver was not successfully installed. If I click ‘skip this fix’ and then ‘view solution’ it says ‘a solution is not available for this problem.’
When I originally attempted to install the drivers from the disk I got an error message that it did not have permission to copy a particular file. I tried to uninstall the device a number of times. Each time I went back though control panel afterwards, it asked me again whether I wanted to uninstall the device, which implied that it had not been successfully uninstalled the previous time.

Belkin claim they don’t have drivers for Windows 7 64-bit - only for Vista 32-bit.

Does anyone know a way to get these devices interoperating so that the display works properly?

If not, does anyone know of a docking station which will work OK with this laptop/OS?

Regards Keith

My System SpecsSystem Spec
08 Feb 2013   #2

Windows 7 64-bit Home Premium

Wow. Except for the model number on your laptop, you and I have exactly the same problem with exactly the same docking station--the VGA support for Win7/64. I got around it by using the HDMI port on my laptop and hooked in a small HDTV I wasn't using. Does your device support HDMI? It's one way around the problem.

Also, have you been able to get your printer to work via the parallel port? Mine won't send the page to the printer.
My System SpecsSystem Spec

 Display problems with Belkin Hi-Speed USB Dockstation

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