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Windows 7: Using Bluetooth Receiver to replace broken OEM one...Won't work?

23 Sep 2010   #1

Windows 7 Ultimate 64Bit
Using Bluetooth Receiver to replace broken OEM one...Won't work?

The desktop I currently use came with a wireless keyboard and mouse setup along with the little dongle/receiver... I never used it because I had better already but I gave it to my younger sister and she broke the dongle/receiver a while back so I bought a little blue tooth one to compensate but I can't get it to find the keyboard and mouse.... I tried installing the receiver hardware and doing the "add" search but it couldn't find the mouse and keyboard... I hit the connect button for five seconds before doing the search to make it open to connect but the wizard couldn't find anything so I went into settings and set everything according to what I found online but it still couldn't find it... I searched around online a little more and came across instructions to setup the computer for blue tooth interactions by going into services.msc but still the mouse and keyboard are not found by the blue tooth receiver... I thought any blue tooth receiver/dongle would work to catch the signals and allow the keyboard and mouse to work once more, rather then become a complete paper weight... Am I doing somthing wrong? If anyone has any advice, I would appreciate it.

Keyboard model number is: HP 5189URFK
Mouse model number is: HP 5189URF

This is the dongle/receiver that I bought
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My System SpecsSystem Spec
23 Sep 2010   #2

W10 Pro desktop, W10 laptop, W10 laptop, W10 Pro tablet (all 64-bit)

My guess is that the keyboard and mouse are wireless but NOT Bluetooth. Bluetooth is a published, industry standard but most wireless keyboards and mice on the market use a different, non-standard technology than Bluetooth. You may be able to buy a replacement wireless receiver directly from HP.

If the keyboard and mouse support Bluetooth they will most likely have the Bluetooth symbol on them to indicate that they are Bluetooth.

I'm using a Bluetooth dongle similar to the one that you purchased on this netbook I'm using right now and it works fine with my Targus Bluetooth mouse.
My System SpecsSystem Spec

 Using Bluetooth Receiver to replace broken OEM one...Won't work?

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