USB Keyboard sometimes dead after wake-up


  1. Posts : 10
    Windows 7 x64
       #1

    USB Keyboard sometimes dead after wake-up


    When waking system up from sleep state with knocking USB keyboard key - sometimes (pretty frequently) the system wakes up but the keyboard is deadlike - cannot type logon password, cannot ALT-CTRL-DEL, nothing.

    That never happens when waking the system up with power button.

    Any idea what is wrong???
      My Computer


  2. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #2

    hello and welcome to the forums:) i had the same problem(Keyboard not resuming pc from sleep) and i solved mine by changing the the usb settings in power settings.
    Attached Thumbnails Attached Thumbnails USB Keyboard sometimes dead after wake-up-power-settings.png  
    Last edited by brianzion; 28 Sep 2010 at 01:37. Reason: update
      My Computer


  3. Posts : 8,375
    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Boot - Main PC W7 Remote PC Micro ATX W7 Pro x64/W11 Pro
       #3

    I've seen that one on a few occasions where the usb model here wouldn't be working forcing a restart. On some occasions that was without sleep enabled as well as when having it set.

    If everything else seems normal try unplugging and replugging it back into the same or other port while still in Windows to see if that revives it. Assigning a wav file different from the default Windows selection for "connecting new device" and "disconnecting device" will sound off when and if freshly detected when plugged back in. Otherwise restart time required to see a full restart from each wakeup!
      My Computers


  4. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #4

    i use this program from nirsoft to help identify usb ports >>
    View any installed/connected USB device on your system
      My Computer


  5. Posts : 10
    Windows 7 x64
    Thread Starter
       #5

    Thank you - will keep you informed !


    brianzion said:
    hello and welcome to the forums:) i had the same problem(Keyboard not resuming pc from sleep) and i solved mine by changing the the usb settings in power settings.
    OK - I apllied changes USP power setting as on your screenshot.
    Now I am working, Iwill know how it's done after a few sleep/wake-up cycles.

    Thanks a lot!

    BTW - in my case unplugin/replugging the keyboard does not help at all. I need full system restart to bring keyboard functionality back when this problem occures.
      My Computer


  6. Posts : 8,375
    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Boot - Main PC W7 Remote PC Micro ATX W7 Pro x64/W11 Pro
       #6

    I suspected you would need to right off since this being seen with a keyboard always tends to require a full restart. Basically everything goes lifeless while in sleep mode for many accounting for things like video and sound problems usually being the most common heard about.

    The full restart tends to be the solution when something simply does not work upon reawakening! Here when not using the sleep mode option and a program crashing somehow knocks the keyboard out the same applies.
      My Computers


  7. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #7

    when your machine goes to sleep what have you running? i stream tv to mine(TVCatchup - Never Miss A Show Again) and the web player they use online automatically changes my power settings to there settings so the player cant go into sleep mode also when i use there plug-in in windows media center it does the same but when i close the web player or windows media center the power settings revert back to what i have set at default(balanced) automatically. but sometimes it fails so i do it manually. do you use anything like this?
      My Computer


  8. Posts : 3,612
    Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
       #8

    also i forgot to mention check your keyboard properties (and mouse) for *enable this device to wake from sleep* (or words to those effects)
    Attached Thumbnails Attached Thumbnails USB Keyboard sometimes dead after wake-up-keyboard-properties.png  
      My Computer


  9. Posts : 8,375
    W7 Ultimate x64/W10 Pro x64/W11 Pro Triple Boot - Main PC W7 Remote PC Micro ATX W7 Pro x64/W11 Pro
       #9

    Just another thought to mention here would be a look in the bios to make that the usb options for keyboard and mouse are enabled there.
      My Computers


 

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