Guru's please read! PC continuously reboots...

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  1. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #11

    madtownidiot said:
    Don't be so sure of that. The original PSU in my system was 750w, and 2 hours of prime95 destroyed it
    I agree that random reboots usually relate to a power supply issue, total output has nothing to do with it.

    The Op asked for advice then doubts the good advice he recieves is true? Random reboots and power supply issues usually go hand in hand so the advice is sound.

    In this case trying a different power supply is the first thing I would try, although the system working outside of the box but not inside the box might point to another problem, shorted board or loose connections, maybe try a different sata cable.
      My Computer

  2.    #12

    chev65 said:

    I agree that random reboots usually relate to a power supply issue, total output has nothing to do with it.

    The Op asked for advice then doubts the good advice he recieves is true? Random reboots and power supply issues usually go hand in hand so the advice is sound.

    In this case trying a different power supply is the first thing I would try, although the system working outside of the box but not inside the box might point to another problem, shorted board or loose connections, maybe try a different sata cable.
    The system working outside of the box, but not in it, is what hardens my belief that it's purely an electrical problem, not a software problem. It's quite possible that it's an inadequate power supply but more likely to be an intermittent short.. but beyond my ability to diagnose sight unseen
      My Computer


  3. Posts : 33
    Windows 7 Ultimate 32 bit 6.1.7600 build 7600
    Thread Starter
       #13

    Strangely for the first time it displayed this error message after rebooting:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 00000000
    BCP2: 85AE4024
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\100110-25703-01.dmp
    C:\Users\Ashleigh\AppData\Local\Temp\WER-64515-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

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    C:\Windows\system32\en-US\erofflps.txt



    Any ideas?
      My Computer


  4. Posts : 33
    Windows 7 Ultimate 32 bit 6.1.7600 build 7600
    Thread Starter
       #14

    About the power pack, i did mention that we tested it. What i forgot to mention was that we tested it with a different power pack too, and the problem persisted.

    It was only when we took it out the case that the problem stopped. Even when putting it into a different case to the old one, the problem then returned. Im not sure what the error message above means.
      My Computer


  5. Posts : 33
    Windows 7 Ultimate 32 bit 6.1.7600 build 7600
    Thread Starter
       #15

    chev65 said:
    madtownidiot said:
    Don't be so sure of that. The original PSU in my system was 750w, and 2 hours of prime95 destroyed it
    I agree that random reboots usually relate to a power supply issue, total output has nothing to do with it.

    The Op asked for advice then doubts the good advice he recieves is true? Random reboots and power supply issues usually go hand in hand so the advice is sound.

    In this case trying a different power supply is the first thing I would try, although the system working outside of the box but not inside the box might point to another problem, shorted board or loose connections, maybe try a different sata cable.
    The reason that i doubted it was because i forgot to mention that we had previously tested the essentials etc with a different power supply. That was one of the first things that came to mind, was that the power supply might have had a bad connection somewhere, or that it was shorting somewhere causing the pc to randomly reboot.

    As i said before, i am totally unsure if there is a hardware or software issue. But i am sure the error message i posted about 3 posts back will be useful?

    Here are more details to the problem:

    When my pc goes into sleep mode (when you have to move either the mouse or tap a key on the keyboard to get it running again), it reboots almost every single time i try "wake it up" so to speak.

    Also, when i open applications, or just do random things, it reboots. Then goes into bios as if it were starting up... Then reboots a few times before getting to the windows logon screen.

    Another bit of info is that i am using both SATA and IDE drives in my pc.

    Yet more info:

    Just before it reboots, i hear one of the drives making a sound as if it is starting or booting up then.. crash.

    Sorry for typing half an essay... but the more info i give here, the better.
    Last edited by Sinobiah; 01 Oct 2010 at 17:39. Reason: Another note: How do i give my PSU information anyway?
      My Computer


  6. Posts : 144
    Windows 7 Rc Build 7264 x86, Ubuntu
       #16

    What kind of cooling system you using? Passive or Active? The reason I ask is I had a similar issue and it turned out to be excess heat.

    Just a thought.
      My Computer


  7. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #17

    Sinobiah, Did you try what i suggested in post #4 , post your dump file https://www.sevenforums.com/crashes-d...tructions.html so our resident BSOD experts can have a look at it for you
      My Computer


  8. Posts : 1
    windows XP Pro sp3
       #18

    Check the flow of air in your system. the fans may not be circulating the air properly and causing the cpu to overheat. i suggest get some cpu monitoring software and check that its still running cool
      My Computer


 
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