| Windows 7: External USB HDDs being treated as internal drive (cannot eject) |
05 Oct 2010
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#1 | | |
External USB HDDs being treated as internal drive (cannot eject) So I'm having this funny problem as of late with all my external USB HDDs. Basically, the "Safely Eject Hardware" icon no longer appears when the drives are connected, thus I am unable to safely remove it. It used to work, but somewhere along the line, it stopped showing up. I don't recall what, if any, changes were made. The HDDs are SATA drives in external enclosures (two different types).
The drives appear in the "Hard Disk Drives" section of My Computer, and not under "Devices with Removable Storage".
I've tried uninstalling the associated devices from the Device Manager (USB Mass Storage Device, and the listing under Disk Drives). Other USB Media work fine (Flash drives), just not the HDDs.
The drive works fine otherwise, I'm just worried about corrupting data during the disconnect. Basically, it's as if Windows thinks they are internal drives. | My System Specs |
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05 Oct 2010
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#2 | | Win 7 Pro x64, VM Win XP, Win7 Pro Sandbox, Kubuntu 11 Fruitland, Idaho |
Can't remember ever using the "Safely Remove" feature. All I have done since USB devices have come out is just pull the USB cord out.
However, if you need to see if there is a problem; check to see if for some reason that the safely remove feature is hidden. Bring up the "Property Menu" for the task bar then go to the "Notification Area," then check to see if my chance it is hidden.
If that's not the problem check back, and we'll look at other possibilities.
And, BTW "Welcome to the Seven Forums." | My System Specs | | System Manufacturer/Model Number HP Pavilion a4302f OS Win 7 Pro x64, VM Win XP, Win7 Pro Sandbox, Kubuntu 11 CPU AMD Athlon(tm) II X4 640 @ 3.0 Gbz Memory 12GB 1066MHz DDR3 SDRAM - 2x4GB, 2x2GB Graphics Card ATI Radeon HD 4350 HD Graphics/Audio with 512MB Sound Card Realtek High Definition Audio Monitor(s) Displays 1. Dell 23" SP2307, 2. Mitsublishi 40" HDTV, Hannspree 25" Screen Resolution 1. 2048x1152, 2. 1920-1080, 3. 1920x1200 Keyboard Microsoft Wireless 2000 Mouse Microsoft Wireless Mouse 5000 Case Mid Tower Cooling Standard Fans - 5 fans (very quiet) Hard Drives Int: 1 120 Gig SSD i
1 - 2.5" 500 USB External HDD
1 -1 Tb USB External HDD Internet Speed 10 Mbit (realistically 500 Kbit - 1.2 Mbit) Other Info Speakers - Bose Desktop (Excellent Sound)
1 external CD|DVD\Blue-ray Recorders/Players (Sony) |
05 Oct 2010
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#3 | | Windows 7 Enterprise Auckland |
I too noticed this when using USB or eSata harddrives.
When using USB thumbdrives, or flash drives, it'l appear as a removable disk and the notification icon you described will then appear.
I believe this is actually a Windows 7 feature, not a bug.
All the 'saftely remove drive' icon does, is terminates any read/writes to the disk, which makes it "safe" for removal.
By safe, I refer to the data transfer being completed so it becomes usable as a file, and not a half-written or corrupted file.
Most USB drive enclosures, or flash drives, have an LED or light that indicates read/writes.
So Lee, you're not wrong in not using the 'remove device' feature, because I'm sure you wait at least 2-3 seconds after transfer before removing the device. I do the same.
Hope this helps. | My System Specs | | OS Windows 7 Enterprise CPU Intel Pentium Dual E2200 @2.2GHz Motherboard Gigabyte II-G31 Memory 4GB Graphics Card Palit GForce 9500GT 1GB Sound Card onBoard Mouse Logitech MX518 PSU 450W Case CoolerMaster CM690 Cooling Corsair H50 Hard Drives WesternDigital: 250GB + 1TB + 1TB + 2TB |
05 Oct 2010
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#4 | | Windows7 Pro 64bit SP-1; Windows XP Pro 32bit Grafton,IL |
Try reading thru this to see if you find something.
I'll give it a read also since I haven't yet.
Meet you back here if you need in 5. Safely Remove Hardware - Eject Device | My System Specs | | System Manufacturer/Model Number Hopalong/ Godzilla OS Windows7 Pro 64bit SP-1; Windows XP Pro 32bit CPU Intel Core i7-870 Lynnfield 2.93GHz LGA 1156 95W Quad-Core Motherboard ASUS P7P55D-E PRO Memory 8GB@1400MHz Crucial Ballistix DDR3-1600 4x2GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 1GB 256-bit GDDR5 Sound Card VIA Onboard Monitor(s) Displays Asus VS248H-P 24"; Samsung SyncMaster 941BW 19"ws Screen Resolution 1920x1080; 1440x900 Keyboard Logitech K-320 Mouse Kensington PSU COOLER MASTER Silent Pro RS850-AMBAJ3-US 850W Modular Case COOLER MASTER HAF 932 RC-932-KKN5-GP Black Cooling Scythe "Mugen-2 Rev.B" (2 ScytheKaze-Jyuni PWM fans) Hard Drives Samsung 830 120GB SSD
Intel 320 120GB SSD
Western Digital Caviar Black WD7501AALS 750GB 7200 RPM SATA 3.0Gb/s
Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA 3.0Gb/s Antivirus Avast Inernet Suite Browser IE 9 ; Chrome |
05 Oct 2010
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#5 | | Windows7 Pro 64bit SP-1; Windows XP Pro 32bit Grafton,IL |
This one may even be more helpful.
Install/make your own eject button. Safely Remove Hardware Shortcut - Create | My System Specs | | System Manufacturer/Model Number Hopalong/ Godzilla OS Windows7 Pro 64bit SP-1; Windows XP Pro 32bit CPU Intel Core i7-870 Lynnfield 2.93GHz LGA 1156 95W Quad-Core Motherboard ASUS P7P55D-E PRO Memory 8GB@1400MHz Crucial Ballistix DDR3-1600 4x2GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 1GB 256-bit GDDR5 Sound Card VIA Onboard Monitor(s) Displays Asus VS248H-P 24"; Samsung SyncMaster 941BW 19"ws Screen Resolution 1920x1080; 1440x900 Keyboard Logitech K-320 Mouse Kensington PSU COOLER MASTER Silent Pro RS850-AMBAJ3-US 850W Modular Case COOLER MASTER HAF 932 RC-932-KKN5-GP Black Cooling Scythe "Mugen-2 Rev.B" (2 ScytheKaze-Jyuni PWM fans) Hard Drives Samsung 830 120GB SSD
Intel 320 120GB SSD
Western Digital Caviar Black WD7501AALS 750GB 7200 RPM SATA 3.0Gb/s
Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA 3.0Gb/s Antivirus Avast Inernet Suite Browser IE 9 ; Chrome |
05 Oct 2010
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#6 | | |
Thanks for the suggestions Hopalong, unfortunately neither worked.
I'm glad to hear others are experiencing this "feature". Like xarden, I've been waiting for the activity light to stop blinking before I unplug the drives. I just found it odd considering the drives used to show up in the Safely Remove dialog (or, at least, I think they did, maybe I'm going crazy).
You know, I'll try the same drive out on another Win 7 PC and see if it's any different. Probably nothing is wrong, and I'm just paranoid from the XP-and-before days, when unplugging a USB device was suicide. | My System Specs | | |
05 Oct 2010
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#7 | | Windows7 Pro 64bit SP-1; Windows XP Pro 32bit Grafton,IL |
I found the tutorials and figured they were worth a shot.
Someone may come up with a solution so check back.
I don't have any other suggestions.
While we are sleeping tonight others are waking up around the world.
Good Luck
Mike | My System Specs | | System Manufacturer/Model Number Hopalong/ Godzilla OS Windows7 Pro 64bit SP-1; Windows XP Pro 32bit CPU Intel Core i7-870 Lynnfield 2.93GHz LGA 1156 95W Quad-Core Motherboard ASUS P7P55D-E PRO Memory 8GB@1400MHz Crucial Ballistix DDR3-1600 4x2GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 1GB 256-bit GDDR5 Sound Card VIA Onboard Monitor(s) Displays Asus VS248H-P 24"; Samsung SyncMaster 941BW 19"ws Screen Resolution 1920x1080; 1440x900 Keyboard Logitech K-320 Mouse Kensington PSU COOLER MASTER Silent Pro RS850-AMBAJ3-US 850W Modular Case COOLER MASTER HAF 932 RC-932-KKN5-GP Black Cooling Scythe "Mugen-2 Rev.B" (2 ScytheKaze-Jyuni PWM fans) Hard Drives Samsung 830 120GB SSD
Intel 320 120GB SSD
Western Digital Caviar Black WD7501AALS 750GB 7200 RPM SATA 3.0Gb/s
Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA 3.0Gb/s Antivirus Avast Inernet Suite Browser IE 9 ; Chrome |
06 Oct 2010
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#8 | | MS Windows 7 Ultimate SP1 64-bit Austin, Texas |
Most common causes are bios out-of-date, motherboard chip drivers out-of-date, bios not set to ahci, trying to use an internal unit as external or vice-versa, drive firmware needs an update.
Now here's an article which you may find interesting: eSata & insternal Sata Port Configuration | My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
06 Oct 2010
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#9 | | |
Problem solved - BIOS update Well i tried the USB HDD on another Windows 7 PC and the "Safely Remove..." icon appeared, so i knew it was something with my specific set-up.
Turns out it was a BIOS update. As of 3 weeks ago, I was up-to-date, but what do ya know, a newly released update fixes the problem (though it was undocumented). That also explains why the problem suddenly appeared (probably alongside the last bios update).
Thanks for the feedback from everyone. | My System Specs | | |
06 Oct 2010
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#10 | | MS Windows 7 Ultimate SP1 64-bit Austin, Texas |
Great to hear that problem is fixed and many thanks for getting back to us with the resolution. | My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. External USB HDDs being treated as internal drive (cannot eject) problems? All times are GMT -5. The time now is 08:45 PM. | |