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Windows 7: print job not deleting

11 Oct 2010   #1
primal

Win 7 Home Premium 64 bit Version 6.1 Build 7600
 
 
print job not deleting

I thought this was a vista thing but seems to have followed me to 7. I have a Lexmark x1250 and when a job is printed it won't delete the job so will not print the next one.

With Vista i used to have to stop/start the spooler, sometimes reboot. Is 7 the same?


My System SpecsSystem Spec
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11 Oct 2010   #2
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

The first suggestion is to make sure you have the latest print driver installed. If this doesn't work, and another solution doesn't present itself, you can use this utility to kill print jobs in the queue...

FantasticFreeware.com Stalled Printer Repair
My System SpecsSystem Spec
11 Oct 2010   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

I think the problem is that the print job is sitting in the printers buffer at that time. So even deleting it from the print queue will not help because the printer is printing on it's own.
My System SpecsSystem Spec
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11 Oct 2010   #4
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

WIN | type Devices and Printer | ENTER
Right-click on your printer and choose Troubleshoot

WIN is the key with the wavy flag.
My System SpecsSystem Spec
11 Oct 2010   #5
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

And if that doesn't do it, then see following:

How to forcefully clear all jobs from a print queue
My System SpecsSystem Spec
12 Oct 2010   #6
primal

Win 7 Home Premium 64 bit Version 6.1 Build 7600
 
 

Thanks everyone. I have tried all the ideas except that freeware programme and I will try that. One link has the following script that i have used on the vista but it does not always work

net stop spooler
del /f C:Windows\System32\spool\printers\*.*
net start spooler

On a 64 bit system why is it system32? I do not see it in any C:Windows\System32\spool\printers\

is this a printer problem or a windows problem. The net is full of problems like mine and people say it is a MS problem
My System SpecsSystem Spec
12 Oct 2010   #7
primal

Win 7 Home Premium 64 bit Version 6.1 Build 7600
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
WIN | type Devices and Printer | ENTER
Right-click on your printer and choose Troubleshoot

WIN is the key with the wavy flag.
Yes I have done that and get no answers
My System SpecsSystem Spec
12 Oct 2010   #8
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Quote   Quote: Originally Posted by primal View Post
Thanks everyone. I have tried all the ideas except that freeware programme and I will try that.
Please let us know how that goes.
My System SpecsSystem Spec
13 Oct 2010   #9
primal

Win 7 Home Premium 64 bit Version 6.1 Build 7600
 
 

Quote   Quote: Originally Posted by Lemur View Post
Quote   Quote: Originally Posted by primal View Post
Thanks everyone. I have tried all the ideas except that freeware programme and I will try that.
Please let us know how that goes.
yes I will when i get time to test it
edit. It purged the jobs but the next job still won't print. The status hangs at 'printing'
My System SpecsSystem Spec
16 Dec 2013   #10
BillBlaikie

Windows 7 Professional
 
 

I have exactly the same problem with a Color LaserJet CP1215. I am able to purge the print queue with the batch file but the next job just hangs. I
My System SpecsSystem Spec
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 print job not deleting




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