I cannot get my internet to connect... worked fine before.

Page 1 of 4 123 ... LastLast

  1. Posts : 16
    windows 7 home premium 32bit
       #1

    I cannot get my internet to connect... worked fine before.


    Hi everyone. I hope I am posting this in the right spot.
    One day my internet is working, the next day its not.

    My computer shows an error that says, "the realtek pcie fe family controller adapter is experiencing driver or hardware problems."

    I have an hp desktop model #p6533w.

    I am not that computer savvy so please let me know of any additional info you need to make a better analysis.

    Things I have tried:
    > restoring my computer to an earlier time
    > restoring my computer to factory settings
    > resetting my modem.
      My Computer


  2. Posts : 1,618
    Win7 Home Premium x64 W10Pro&Home
       #2

    Try updating the driver in device manager...
      My Computer


  3. Posts : 16
    windows 7 home premium 32bit
    Thread Starter
       #3

    I just tried updating and I get a message that says it is up to date already.

    Note: device status says, "this device cannot start. ( code 10)"
      My Computer


  4. Posts : 1,618
    Win7 Home Premium x64 W10Pro&Home
       #4
      My Computer


  5. Posts : 16
    windows 7 home premium 32bit
    Thread Starter
       #5

    I ran into a problem.

    Since my computer will not go on line I saved the program on an external drive and then tried to open it on my computer.

    But an unknown error occurs that prevents the program from downloading.

    I am stumped.
      My Computer


  6. Posts : 284
    Windows 7 Professional 64bit
       #6

    Try uninstalling the adapter in Device manager and re-boot.
      My Computer


  7. Posts : 16
    windows 7 home premium 32bit
    Thread Starter
       #7

    I am a newbie, so bare with me please.

    Is re booting the same as restarting?
      My Computer


  8. Posts : 16
    windows 7 home premium 32bit
    Thread Starter
       #8

    Okay.

    I uninstalled and rebooted.

    I now get a message that says "device driver software was not successfully installed"

    Any more suggestions?
      My Computer


  9. Posts : 11,424
    Windows 7 Ultimate 64
       #9

    Do you have the original drivers and other software disk that came with the computer? Not to be confused with the operating system disk!
      My Computer


  10. Posts : 16
    windows 7 home premium 32bit
    Thread Starter
       #10

    I dont think so.

    It came with one cd that says software and documentation.
      My Computer


 
Page 1 of 4 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:34.
Find Us