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Windows 7: Windows forgot I have a CD-ROM drive???

13 Oct 2010   #1

Windows 7 Ultimate x64
 
 
Windows forgot I have a CD-ROM drive???

My computer will boot from bootable CD-Drives, so it's not a physical / plugged inproblem, however, when I go to My Computer in Windows 7, there is no CD-Drive listed!!!

If I insert a CD, I can hear it spin, but nothing happens. no drive pops up, etc.
How can I fix this?

My System SpecsSystem Spec
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13 Oct 2010   #2
ryo

 
 

hello and welcome.
check into your BIOS. is it detect or not. and if not, make sure that the jumper is set right.
My System SpecsSystem Spec
13 Oct 2010   #3

Windows 7 Ultimate x64
 
 

Nevermind, I fixed it :-)

It was registry problem that I should have forseen.
My System SpecsSystem Spec
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13 Oct 2010   #4

MS Windows 7 Ultimate SP1 64-bit
 
 

Is this an internal or external CD drive?

Here are a couple of links related to your problem:
CD/DVD - can't read or write media
CD/DVD - missing or is not recognized

Here are some links which just may fix the problem:
MS - Windows 7 Solution Center
MS Fix it Solution Center
My System SpecsSystem Spec
14 Oct 2010   #5

 
 

Quote   Quote: Originally Posted by Govindp View Post
Nevermind, I fixed it :-)

It was registry problem that I should have forseen.
care to enlighten us on the fix, this will help others who read this thread.
My System SpecsSystem Spec
14 Oct 2010   #6

Windows 7 Ultimate x64
 
 

It was a problem in the registry key HKEY_LOCAL_MACHINE\SYSTEM\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

I manually deleted one of the drivers which affected initializing the CD-Rom drive at boot time, but the registry thought it was still there.

By blanking the UpperFilter and LowerFilter keys and rebooting, the drives now work successfully.
My System SpecsSystem Spec
14 Oct 2010   #7

MS Windows 7 Ultimate SP1 64-bit
 
 

Thanks for the feedback.
My System SpecsSystem Spec
14 Oct 2010   #8
ryo

 
 

glad hear it sorted and thanks for the sharing.
My System SpecsSystem Spec
09 May 2011   #9

Windows 7 Professional 32bit
 
 

I am having the exact same problem but am not sure how to access the registry key and go through the steps to blank the different filters.

How can I get my cd drive to work?

The drive is a Toshiba 2565GSX, and when I go into device manager and look at it's properties it shows a location of 0. If someone could help explain the steps to fix this problem that would be great!
My System SpecsSystem Spec
11 May 2011   #10
ryo

 
 

hello can you take snapshot on your device manager??
My System SpecsSystem Spec
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 Windows forgot I have a CD-ROM drive???





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