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Windows 7: Windows 7 not wanting to detect DVD/CD's

15 Oct 2010   #1
Dreshanda

Windows 7 32 bit
 
 
Windows 7 not wanting to detect DVD/CD's

This issue has been going on and off for a few weeks now, but my DVD drive refuses to read any sort of disk that I put in it. I have tried brand new disks also, but the drive still refuses to read them! It also doesn't say that I have a DVD drive when I open the My Computer folder, even when I have a disk in. I am not very skilled in the art of technology...therefore, I would prefer having all instructions idiot proof'd.


My System SpecsSystem Spec
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15 Oct 2010   #2
logicearth

Windows 10 Pro (x64)
 
 

There is a chance that your drive is broken, I had this happen to me once but finally got Dell to replace it.
My System SpecsSystem Spec
15 Oct 2010   #3
Tepid

Win 7 Ultimate 32bit
 
 

Just out of curiosity, do you have iTunes installed?

and can you try this? CD-DVD Error 31 or CD/DVD drives not showing in Explorer
My System SpecsSystem Spec
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15 Oct 2010   #4
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Your CD or DVD drive can't read or write media

Try this and let us know. Microsoft so it is safe.

On right side of page click the giant RUN NOW button.

Mike
My System SpecsSystem Spec
15 Oct 2010   #5
mikedl

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Tepid View Post
Just out of curiosity, do you have iTunes installed?

and can you try this? CD-DVD Error 31 or CD/DVD drives not showing in Explorer
The latest iTunes does not have that issue on Win 7. I used the aforementioned fix by Tepid when I was running XP but it is no longer necessary and iTunes is not the culprit it once was in such instances (as long as one is running the latest iTunes, that is).
My System SpecsSystem Spec
15 Oct 2010   #6
Tepid

Win 7 Ultimate 32bit
 
 

Ok,, thanks for the update, I may have to update that post. However, those keys can still be responsible for this type of issue and the MS fix also mentioned I do believe (fairly certain) does the same thing.
My System SpecsSystem Spec
15 Oct 2010   #7
mikedl

Windows 7 Ultimate x64 SP1
 
 

You weren't wrong, Tepid. iTunes can be the culprit but not if one has the latest version installed.
My System SpecsSystem Spec
16 Oct 2010   #8
Dreshanda

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by Tepid View Post
Just out of curiosity, do you have iTunes installed?

and can you try this? CD-DVD Error 31 or CD/DVD drives not showing in Explorer
I did have iTunes installed, but I ended up deleting it earlier. Now that I think about it, every time I deleted something on my computer from Apple, something bad happens.
My System SpecsSystem Spec
16 Oct 2010   #9
Dreshanda

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by Hopalong X View Post
Your CD or DVD drive can't read or write media

Try this and let us know. Microsoft so it is safe.

On right side of page click the giant RUN NOW button.

Mike
I have tried it twice, and it didn't fix anything. The first time I let it automatically try to fix it, and the second time I did it "manually." After each time I rebooted my computer, just because.
My System SpecsSystem Spec
16 Oct 2010   #10
Dreshanda

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by logicearth View Post
There is a chance that your drive is broken, I had this happen to me once but finally got Dell to replace it.
My friend, I do believe that you are right. I have seriously tried everything I could find that was safe and legal to try to fix it, and nothing works.
My System SpecsSystem Spec
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 Windows 7 not wanting to detect DVD/CD's




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