it doesn't play dvd


  1. Posts : 141
    Windows 7 Home Premium x64, *W7 Prem. x64
       #1

    it doesn't play dvd


    Hello people! I have Aspire 5739G. It doesn't play dvd but it reads cd. When i enter a disk the explorer is freezing, make some strange sounds and in the best case the player open and it says enter a disk. in the left navigation tree the player has disapear, in the right i can see it. I restor the windows to the manufacture arrange and the problem still exist. i did all the microsoft troubleshootings and the ready fixes, nothing. I scan, nothing. the strange is that it's read cd's. only the registry i haven't touch cause i don't know which is the correct arrange, but i suppose the restor it's clear it, I am not sure. One from the fixes said "Is not a known type of disk." but before was playing it. Any idea?
      My Computer


  2. Posts : 141
    Windows 7 Home Premium x64, *W7 Prem. x64
    Thread Starter
       #2

    Heeeeeeeelp. . . .Is there anybody?. . . ..
      My Computer


  3. Posts : 6,305
    Windows 7 Ultimate x64
       #3

    Hi, welcome to the forums :)

    Firstly, sorry for the late reply

    Secondly, please make sure that all of your drivers are up-to-date from the Acer website Click Here for download information.


    OS
      My Computer


  4. Posts : 284
    Windows 7 Professional 64bit
       #4

    Assuming your drive is a DVD drive it could be the particular brand of media you're using. Have you tried a different brand, for instance Memorex or Sony.

    It could also be an upper or lower filter issue in your registry. This site can help.
      My Computer


  5. Posts : 141
    Windows 7 Home Premium x64, *W7 Prem. x64
    Thread Starter
       #5

    Thanks for the answners. Yes i tried the actions with the up and low filters and the problem is here. The problem starts after trying to install a program which was for W98 but iam not sure if this action was the reason. My drivers yes it says that are up-to day. What do tou mean brand of media? I tried from differend aplication (VLC) but i cannot change the player (laptop), and nothig comes better. I restor to the manufactur arrange. Is it like to instal clear the W7? Cause if is it so. .then is sure that is a hardware (player) problem. No?
      My Computer


 

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