Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Cannot get WP-S1 3G phone working as a modem in Windows 7 - Error 623

02 Nov 2010   #1

Windows 7 Home Premium 32bit
Cannot get WP-S1 3G phone working as a modem in Windows 7 - Error 623

(cross-posted from Microsoft TechNet - apologies to those who read both sites)

I have an Amoi WP-S1 3G mobile phone (a.k.a. 3 SkypePhone). It comes with 32bit WinXP driver and application CDROM that includes a modem driver and modem client app. I have successfully installed and used them on XP Pro.

In Windows 7 32bit Home Premium, I can successfully install all drivers and apps from the CD. The PC-Synch app works but the Modem app cannot connect. The modem app opens OK and identifies the WP-S1 as an available device, but when I hit the Connect button, I get:

"The system could not find the phone book entry for this connection.error code is:623"

What I have tried so far:
- Closing my WiFi connection first
- Uninstalling all of the WP-S1 drivers (which were found automatically in Windows 7) and reinstalling from my CD-ROM
- Create a dial-up connection in Windows 7 Network Centre using the phone number from the WP-S1 modem app Settings window (*99#), leaving the username/password blank as it is in the WP-S1 app Settings.

When I got it going on WinXP, I did nothing special; it just worked.

Googling error 623 suggests that there might be some connection missing in the Windows 7 Networking Center that can be added (hence my attempt at creating a manual dialup connection).

Other details:
- In Windows 7 Devices, I have no unidentified devices - all correctly installed
- My computer is an ASUS T91MT tablet netbook running Windows 7 Home Premium
- My phone is connected by USB, although I hope to get bluetooth working next. I have also tried bluetooth, but the Modem App doesn't even find the phone.

I am tempted to try XP Mode, but I have only a 32GB SSD and an Atom Z520 CPU - I have neither space nor grunt to run virtual XP unless I start offloading a bunch of Program Files to an SD Card.

Hope someone can help. Thanks in anticipation.

My System SpecsSystem Spec

12 Nov 2010   #2

Windows 7 Home Premium 32bit

Follow up: finally managed to get it working in Windows 7. When I install the modem client in XP, it also creates an XP dial up network connection. In Windows 7 it did not create the network connection. I had a couple of attempts to manually create the Dial-up Network, but it did not correctly identify the Modem. I don't really know what I did differently, but today when I tried to create a dial-up connection, it found the modem successfully.

I set all the settings in the dial-up network the same as XP and then tried dialing directly from XP - without the supplied client app. It failed a few times, but after a reboot it worked.
My System SpecsSystem Spec

 Cannot get WP-S1 3G phone working as a modem in Windows 7 - Error 623

Thread Tools

Similar help and support threads for2: Cannot get WP-S1 3G phone working as a modem in Windows 7 - Error 623
Thread Forum
Using bluetooth phone as modem Network & Sharing
Mobile phone as usb modem Network & Sharing
Phone Modem Question Network & Sharing
phone as modem Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:10 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33