Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Seagate Extension 1TB external drive falls in deep sleep


07 Nov 2010   #1
Ex Ante

Windows 7 Ultimate x64
 
 
Seagate Extension 1TB external drive falls in deep sleep

Hi,

I'm wondering if anyone else has had the following issue with USB connected external drive and Windows 7 Ultimate 64-bit:

When plugged in, the external drive is recognized by the OS, is accessible and in every aspect functions normally. After a period of non-use of the computer, e.g. 8 hours, the USB device gets knocked out. Logging back to Windows, and the 1st message will be "Unrecognized USB device", and the external drive is not visible anymore.

The only way to get the device back is to disconnect its power supply, and plug it back in.

I've done the following :

1) Changed the USB power settings of the OS. USB devices are not allowed to go to sleep
2) Changed the power setting from Seagate Manager to not allow the drive to go to sleep
3) Changed USB Legacy to Enabled on BIOS

But none of these actions has removed the problem.

Any ideas if the drive itself is faulty, or if I am missing some setting somewhere that might cause the strange behaviour?

-Ex


My System SpecsSystem Spec
07 Jul 2011   #2
TheDoc

Windows 7 Home Premium 32bit.
 
 

Hi -Ex

I see that it is almost one year since your original postings.

Did you ever resolve your problem?

I recently upgraded my XP os to W7 and have exerienced exactly your symptions.

My problems came to my notice when after switching of my PC the 1TB Seagate External Drive LED which would normally go out after a short while, stayed ON.

Regards
My System SpecsSystem Spec
Reply

 Seagate Extension 1TB external drive falls in deep sleep




Thread Tools



Similar help and support threads for2: Seagate Extension 1TB external drive falls in deep sleep
Thread Forum
Seagate external hard drive not recognised by my computer Hardware & Devices
New Seagate Expansion External Drive not showing up in 'My Computer' Hardware & Devices
Solved My Computer cannot detect my Seagate external hard drive 3TB Hardware & Devices
Solved Unable to detect external hard drive (seagate 320gb) Hardware & Devices
Seagate external hard drive not accessible as a drive Hardware & Devices
Seagate 250GB USB External Drive Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:50 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App