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Windows 7: Brother Printer Offline


09 Nov 2010   #1
stelorone

Windows 7 Professional 64 bit
 
 
Brother Printer Offline

Hi again...

I have a Brother All In One which was working fine in Windows 7 but is now contstantly showing up as "offline" in the print queue. I have a home network with my "main" machine my desktop running Win 7. I have 2 other laptops - one is a HP with Vista, and the other is a Macbook Pro. I have been able to print today from the laptops, but the desktop (Win 7) tells me that the machine is offline. To be clear, the machine is on, and is connected to my network.

Windows 7 is being stubborn and is not recognizing that it's online. I've printed to it in the past and now it's not cooperating (when I need it to, of course).

Help.


My System SpecsSystem Spec
09 Nov 2010   #2
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Did you try uninstalling/reinstalling the print driver?
My System SpecsSystem Spec
12 Nov 2010   #3
stelorone

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by Lemur View Post
Did you try uninstalling/reinstalling the print driver?
I did. After I read your post I downloaded and uninstalled / reinstalled the driver. I was getting the same issues, so I looked into my firewall program (BitDefender). It turned out to be a "switch" that put me onto a Public network vs. a Home/Office network. The printer was disabled due to the fact the settings were to not allow 'outsiders' to utilize the network. Once I reconfigured BitDefender to my Home/Office network, all is well in printer-land.
My System SpecsSystem Spec
12 Nov 2010   #4
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Thank you for letting us know! Good news.
My System SpecsSystem Spec
16 Dec 2011   #5
andrew789

Windows 7 Home Premium 64bit
 
 

Thanks! I also had Bitdefender and a Brother printer, and this fixed it all!
My System SpecsSystem Spec
26 Aug 2012   #6
Waaza

windows 7
 
 
Why printer looks offline - get it online again !!

I found out how to make your printer get online again:
go to printer's properties,
then
chose "ports"
then
click on "configure port"
then
UNCHECK "SNMP Status enabled"



Attached Thumbnails
-printer-offline-message-due-port-config-uncheck-snmp-enabled-vero.jpg  
My System SpecsSystem Spec
29 Apr 2013   #7
Lerch

vista 64
 
 
Brilliant

Waaza this has been driving me nuts for over a year now your solution has sorted it thankyou very much i was about to throw the printer out of a window!!!!!!!!!!!!!!!!!!!!!!
My System SpecsSystem Spec
08 Nov 2013   #8
HKilada

Win7 Pro x64
 
 

Waaza, ur awesome. I work in a high school and all printers we have r brother, this issue started 3 weeks ago after migrating to win 7. It doesn't happen to all printers but sporadic and we didn't know why till now. Today I tried ur solution and the printer came online instantaneously .... Cooooooooooooooooool.

Thanks man
My System SpecsSystem Spec
07 Sep 2014   #9
tmrcasey

Windows 7 x 64
 
 
finally found an answer!

Thank you so much Waaza for solving my issue. My wireless Brother MFC printer continued to go offline periodically - only with my Windows 7 pc. Other devices such as iphone and ipad had no problems. Your solution worked - unchecking that box was the answer for me. No more rebooting to make my PC see the wireless printer.
My System SpecsSystem Spec
29 Oct 2014   #10
bungalowbuild

windows xp64 windows 7 64
 
 
Excellent - works with XP64 as well

Thank you for posting that, so simple. worked straightaway - after hours of confusion.
My System SpecsSystem Spec
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 Brother Printer Offline




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