Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Brother Printer Offline

09 Nov 2010   #1

Windows 7 Professional 64 bit
Brother Printer Offline

Hi again...

I have a Brother All In One which was working fine in Windows 7 but is now contstantly showing up as "offline" in the print queue. I have a home network with my "main" machine my desktop running Win 7. I have 2 other laptops - one is a HP with Vista, and the other is a Macbook Pro. I have been able to print today from the laptops, but the desktop (Win 7) tells me that the machine is offline. To be clear, the machine is on, and is connected to my network.

Windows 7 is being stubborn and is not recognizing that it's online. I've printed to it in the past and now it's not cooperating (when I need it to, of course).


My System SpecsSystem Spec
09 Nov 2010   #2

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer

Did you try uninstalling/reinstalling the print driver?
My System SpecsSystem Spec
12 Nov 2010   #3

Windows 7 Professional 64 bit

Quote   Quote: Originally Posted by Lemur View Post
Did you try uninstalling/reinstalling the print driver?
I did. After I read your post I downloaded and uninstalled / reinstalled the driver. I was getting the same issues, so I looked into my firewall program (BitDefender). It turned out to be a "switch" that put me onto a Public network vs. a Home/Office network. The printer was disabled due to the fact the settings were to not allow 'outsiders' to utilize the network. Once I reconfigured BitDefender to my Home/Office network, all is well in printer-land.
My System SpecsSystem Spec
12 Nov 2010   #4

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer

Thank you for letting us know! Good news.
My System SpecsSystem Spec
16 Dec 2011   #5

Windows 7 Home Premium 64bit

Thanks! I also had Bitdefender and a Brother printer, and this fixed it all!
My System SpecsSystem Spec
26 Aug 2012   #6

windows 7
Why printer looks offline - get it online again !!

I found out how to make your printer get online again:
go to printer's properties,
chose "ports"
click on "configure port"
UNCHECK "SNMP Status enabled"

Attached Thumbnails
My System SpecsSystem Spec
29 Apr 2013   #7

vista 64

Waaza this has been driving me nuts for over a year now your solution has sorted it thankyou very much i was about to throw the printer out of a window!!!!!!!!!!!!!!!!!!!!!!
My System SpecsSystem Spec
08 Nov 2013   #8

Win7 Pro x64

Waaza, ur awesome. I work in a high school and all printers we have r brother, this issue started 3 weeks ago after migrating to win 7. It doesn't happen to all printers but sporadic and we didn't know why till now. Today I tried ur solution and the printer came online instantaneously .... Cooooooooooooooooool.

Thanks man
My System SpecsSystem Spec
07 Sep 2014   #9

Windows 7 x 64
finally found an answer!

Thank you so much Waaza for solving my issue. My wireless Brother MFC printer continued to go offline periodically - only with my Windows 7 pc. Other devices such as iphone and ipad had no problems. Your solution worked - unchecking that box was the answer for me. No more rebooting to make my PC see the wireless printer.
My System SpecsSystem Spec
29 Oct 2014   #10

windows xp64 windows 7 64
Excellent - works with XP64 as well

Thank you for posting that, so simple. worked straightaway - after hours of confusion.
My System SpecsSystem Spec

 Brother Printer Offline

Thread Tools

Similar help and support threads for2: Brother Printer Offline
Thread Forum
Driver for Brother HL 1440 Printer Drivers
Solved Brother MFC-J5910DW printer Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:43 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App